JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
My client in Wokingham is looking for an Account Manager to join their busy friendly team. You will have dealings with all internal departments across multiple sites via telephone, email and instant messaging and also face to face. You will also have regular communication with, and need to build relationships with the customer and call centre, suppliers and logistics providers. Your main responsibilities will be to:- ...
Our client is a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following:<br...
Our clintis a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following...
-
Date: 5 days ago
-
Woking, Surrey
-
£40,000 - £60,000 per annum
-
6 applications
Leading the Customer Sales Team to ensure the delivery of an unrivalled customer service experience to company['s customers and achievement of departmental sales and service goals. Development of: customer sales and service offerings systems and processes driving automated solutions departmental capabilities and people development a sales driven and 0passionate team Developing ...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
iRecruit Partners are currently recruiting for a Customer Service Advisor to work for a Leading Insurance Organisation based in Wokingham. We are looking for an enthusiastic individual who is looking to develop their existing customer service skills. You will possess fantastic communication and organisational skills and be a team player. Previous experience working with Open GI software will be an advantageous. Sa...
Job Description To assist the office manager in administrative roles such as filing, scanning, faxing, e-mailing and posting letters. Strong Maths skills are essential in the role as you will be made to work out percentages and sums on a regular basis. You will be liaising with customers via telephone and email so good literacy skills are also essential. You must be hold a valid UK ...
Organisation Description THIS ROLE IS AN 18 MONTH CONTRACT Job Description Leading the Customer Sales Team to ensure the delivery of an unrivalled customer service experience to customers and achievement of departmental sales and service goals. Development of: • customer sales and service offerings • systems and processes driving automate...
Customer Service Advisor/ Account Manager fluent in French, German and/or Italian Job Location: Weybridge, Surrey. (South West of London) Salary: £12 per hour - long term temp role. Reference: MJ 7.10 Company European division of household name technology company with global presence Role: Trilingual Customer Service Advisor / Account Manager fluent in French, German and/or I...
Our client is a highly successful channel marketing company and is seeking a professional help desk representative to respond to incoming customer calls. You will be entering data, ensuring SLA's are met, processing data and ensuring the client receives a superb level of customer service. You will need: 2 fluent European languages + excellent English (written and oral) Languages required are: French, Ge...
My client based in Wokingham is looking for an experience French customer service consultant to join a strong team to take inbound calls from France, help or direct them to the correct department, log the calls on an in house system. You will be working in a team of up to 5 people and must be a team player, if you are fluent written and spoken in French and have worked in a customer services environment then please apply. Please note...
CUSTOMER SERVICE 6 month contract Answering all incoming Customer Service and Helpdesk telephone calls and emails, positively and efficiently. Log all calls and emails on the relevant company system. Answering customer questions directly or pass to the relevant department within the business. Ensure that all customer comments and feedback get fed to the most appropriate person within the organisat...
-
Date: 18 May
-
Egham, Surrey
-
£30,000 - £35,000 per annum
-
100+ applications
Job Description Job Purpose/Scope: To ensure the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product. Key Duties & Objectives: To develop staff training and personal development plans to ensure they meet with depart...
Customer Service Centre Representative- £21,500-£23,500 PLUS BONUS-OTE £28,000 - Guildford Our niche client based in Guildford are looking for a Customer Focused individual to join their organisation. Purpose of Post The job holder plays a large part in first line client care ensuring all customers are kept in the manner in which they are accustomed and are consulted with reg...
Solsbury Solutions are urgently looking to recruit a Car Park Management supervisor for its client based at Brooklands Centre in Weybridge Surrey, the person we are looking for will be responsible for the oversee of the collection of shopping trolleys and baskets from the car park area , and also will be required to complete rosters on a weekly basis, and other duties in a professional manner,you will need to be flexible in being...
JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
Job Description Job Role: Order receipt and handling Follow up of orders throughout the whole order cycle Liasing with customers, sellers, and specialised teams Anticipating customer expectations and identifying best solutions Building key relationships with multiple stakeholders Skills needed: · Fluency in English · Fluency in Finnish · Motivated to offer cu...
Customer Service Advisor x 2 Our client is looking for a customer service advisor / administrator. If you have an interest in motor sport then this is the company for you. Full time Monday - Friday, two Saturday's and one / two late nights a week up to 7pm. The role is office based and will involve taking orders via the phone and email with regards to exciting products our client sells...
Client Account Manager Staines £24,000 + excellent benefits including pension, healthcare, bonus, parking, 23 days holiday Managing a portfolio of approximately 20 clients the Client Account Manager will be responsible for taking inbound calls from these clients, developing long term relationships and resolving client queries, continually improving processes and service regarding the software or task. <br ...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
My client based in Wokingham is looking to recruit a Customer Services Agent to join their team. The purpose of the role is to support the management of all aspects of the business with an objective of continuous improvement whilst working within SLA's, chasing targets and minimising expenditure. You will also have to provide a high level of customer service by excelling in your role. Key responsibilities are: <br...
Summary We are looking for Brilliant People to join our Customer Service Team in Woking Are you looking for your next role to be one that will challenge you and develop your skills? Do you like talking to people and resolving their queries? Would you like the flexibility of working different shifts? If you answered YES then this could be the n...
-
Date: 17 May
-
Woking, Surrey
-
£16,150 - £17,000 per annum
-
50 applications
Our client based in Woking is looking to recruit Customer Service Advisors to join their team during this busy period on a fixed term contract for six months. The role will include being the 1st Line support for all telephone and e-mail enquiries, responding to customers and working with the team. Essential skills for this role: Excellent telephone manner, good computer skills, GCSE English, excellent comm...
