EXCLUSIVE role at successful Harrogate company. Responsible and varied position which has come about due to internal promotion. Key Roles and Responsibilities: Work with Line Managers to ensure projects are completed to customer specific timescales and profit is retained in the project. To manage projects as per existing and new process and procedure To work with Operations Manager in project statuses a...
Working as part of a busy team for this well established Harrogate company. Duties include dealing with customer calls and problem solving within set time scales. Managing new contracts and service bookings, maintaining client relationships at all times, assisting with contract renewals, price amendments and listings, liaising with outside suppliers, invoicing and order processing, covering for other depts and organising deliveries.<...
EXCLUSIVE role at successful Harrogate company. Responsible and varied position which has come about due to internal promotion. Key Roles and Responsibilities: Work with Line Managers to ensure projects are completed to customer specific timescales and profit is retained in the project. To manage projects as per existing and new process and procedure To work with Operations Manager in project statuses a...
This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service and, sport. The working hours required of this role will be determined by the business level of the shop or shops that you work but will be predominantly during the ...
Customer Adviser A warm welcome In every one of our branches, helpful banking always begins with a good conversation. We believe in treating each of our customers as an individual. That’s why our in-branch Customer Advisers talk to customers one-to-one, finding out what really matters to them and identifying the products that best meet their needs. It’s all part of our goal to become the UK’s most he...
Customer Service Officer A warm welcome At RBS, great customer service begins with a warm welcome. Our goal is to become Britain’s most helpful bank, which is why in our branches up and down the UK we have enthusiastic, friendly and customer-focused people as the first point of contact for everyone who walks through our doors. As a Customer Service Officer, you’ll put customers at the centre of your day, m...
My client is looking to recruit a number of individuals on a temp to perm basisi to work in their busy customer contact centre in Harrogate. The hours that they need cover for are; We are looking for people who are willing to work a minimum of 20 hours (but up to 37.5) Monday - Friday evenings 6pm or 8pm - 2am or up to 4 evenings Monday - Friday and an additional weekend shift. In addition we are lookin...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
We have THREE NEW Customer Service roles at an expanding, fun and successful company in Harrogate My client is looking for 3 flexible Call Centre Operatives to join them on a contract basis starting immediately. The contracts considered will be either 3 or 6 months. Working hours will be around 20 on Saturdays and Sundays with some evening work. Duties will include taking inbound calls from customers, order proces...
NEW role at local, reputable and expanding company. Our client is looking for a full time, permanent Account Manager to join their team. Duties will include taking inbound calls from clients, security checking clients, general customer queries, cancellations and re issues, transaction and pricing queries, invoicing, dealing with complaints and up selling and cross selling to retain existing business. The ideal candidate will hav...
Our client is looking to appoint 2 new Customer Services Administrators to their team. Reporting to the Customer Services Manager some of your core duties will include : Actioning Customer Complaints for all customers serviced by UK warehouse; Understanding customer requirements; Processing customer orders; Liaising with sales, operations, accounts, manufacturing and purchasing department; Issuing credits to accounts and Servicing accounts from...
A reputable company based in Knaresborough is looking for an experienced Customer Service Advisor to join their team. You will be responsible for delivering high quality customer service whilst looking for opportunities to develop customers accounts. The duties will involve - Dealing with inbound calls Managing customers queries and requests Dealing with a diverse range of queries and complaints Cr...
My client is looking for a proactive Account Manager with excellent relationship building skills to look after existing accounts to improve business profitability and efficiency. You will be part of a vibrant and hard working team and working for an organisation with an excellent reputation in their market. Your role with involve regular contact to existing accounts, building up relationships and providing an excellent level of custo...
NEW role at local, reputable and expanding company. Our client is looking for a full time, permanent Account Manager to join their team. Duties will include taking inbound calls from clients, security checking clients, general customer queries, cancellations and re issues, transaction and pricing queries, invoicing, dealing with complaints and up selling and cross selling to retain existing business. The ideal candidate will hav...
Senior Customer Service Manager required for forward thinking UK financial market leader based in Harrogate/North Yorkshire. The Role: The Customer Service Manager role is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service proficiency and understanding of the company business services within their client portfolio. You will work closely wit...
OUR EXCLUSIVE client, based in Harrogate, is looking for a number of workers to join them on a permanent or temporary part time basis. Working Monday to Friday 17.00pm - 21.00pm, duties will include providing an out of hours service for customers, taking in bound calls, answering queries, taking customer details, emailing, making outbound calls to invite customers to participate in surveys and associated admin. NO SALES IS INV...
