My client in Wokingham is looking for an Account Manager to join their busy friendly team. You will have dealings with all internal departments across multiple sites via telephone, email and instant messaging and also face to face. You will also have regular communication with, and need to build relationships with the customer and call centre, suppliers and logistics providers. Your main responsibilities will be to:- ...
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Date: 4 days ago
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Hook, Hampshire
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£21,000 - £24,000 per annum, inc benefits
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100+ applications
Organisation Description My client is a successful manufacturer based in Hook. Job Description KEY TASKS: • Liaise with customers regarding; sales orders, returns, and all other queries • Management of Vantage system in order to produce quotes, load orders and create jobs • Liaise with internal customers on a daily basis in order to manage customer product...
Our client, a healthcare company in Basingstoke, is seeking a Customer Service Manager to head up their customer service operation. This is a senior position and reports directly into the Commercial Director. Job Role: Build UK Customer Service function - includes building and managing a team 10 customer service advisors, ensuring processess are in place to anticipate and respond efficiently & accurately to customer needs...
iRecruit Partners are currently recruiting for a Customer Service Advisor to work for a Leading Insurance Organisation based in Wokingham. We are looking for an enthusiastic individual who is looking to develop their existing customer service skills. You will possess fantastic communication and organisational skills and be a team player. Previous experience working with Open GI software will be an advantageous. Sa...
Company: Our client is a large customer experience management agency with over fifteen years of experience. They now have a vacancy for a Danish Client Services Survey Specialist based in Basingstoke UK. Role: He/she will to liaise with internal and external stakeholders in a professional manner using written and verbal communication. The ideal candidate will need skills designed to build rapport with both internal and external stakeh...
Our client is a highly successful channel marketing company and is seeking a professional help desk representative to respond to incoming customer calls. You will be entering data, ensuring SLA's are met, processing data and ensuring the client receives a superb level of customer service. You will need: 2 fluent European languages + excellent English (written and oral) Languages required are: French, Ge...
My client based in Wokingham is looking for an experience French customer service consultant to join a strong team to take inbound calls from France, help or direct them to the correct department, log the calls on an in house system. You will be working in a team of up to 5 people and must be a team player, if you are fluent written and spoken in French and have worked in a customer services environment then please apply. Please note...
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Date: 4 days ago
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Hook, Hampshire
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£21,000 - £24,000 per annum, inc benefits
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52 applications
Organisation Description My client is a successful manufacturer based in Hook. Job Description KEY TASKS: • Liaise with customers regarding; sales orders, returns, and all other queries • Management of Vantage system in order to produce quotes, load orders and create jobs • Liaise with internal customers on a daily basis in order to manage customer product...
Organisation Description My Client is a well established forward thinking compnay Job Description In general terms the Service Administrator’s role is to assist the Operations Director with the routine co-ordination and the associated administration of all Field Service activities undertaken by the company. The overriding objective of the Service Administrator’s is to ensure the ...
Organisation Description My client is a huge financial company based in Basingstoke. Job Description Input new business proposals accurately on to the in-house database and process to payout, ensuring that deals are paid out in accordance with agreed service standards. • Complete credit searches and process credit decisions via matrix underwriting tools, with the decision b...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
Client Profile: Our client is a leading name in the field of Customer Experience and offers services including mystery shopping, competitor benchmarking and analysis to customers across the globe. A need has arisen for a high quality Danish speaking Customer Service Officer to work in their Berkshire offices. Role Description: The Danish speaking Customer Service Officer will perform...
My client based in Wokingham is looking to recruit a Customer Services Agent to join their team. The purpose of the role is to support the management of all aspects of the business with an objective of continuous improvement whilst working within SLA's, chasing targets and minimising expenditure. You will also have to provide a high level of customer service by excelling in your role. Key responsibilities are: <br...
Organisation Description My client is a huge financial company based in Basingstoke. Job Description Input new business proposals accurately on to the in-house database and process to payout, ensuring that deals are paid out in accordance with agreed service standards. • Complete credit searches and process credit decisions via matrix underwriting tools, with the decision b...
Temporary role to start asap and run for a minimum of 2 months but probably will be extended. To pro actively make courtesy calls to new customers who have recently joined vthe scheme. To find out if they have received their pack, materials, and to go through the main benefits of membership as a full induction to being a member. Will require the person to be fully conversant with our benefits package and will require logging of results an...
Title: Tactical Account Manager,Bracknell Salary: Up to £32,000 Our client in Bracknell is looking for a Tactical Account Manager to join their team. Your responsibilities will include: Manage budgets effectively to meet targets and control field costs. Develop working relationships with the clients Conduct field visits frequently to ensure quality and continued learning processes <l...
Title: German Speaking Help Desk Representative, Wokingham Salary: £17,000 - £20,000 Our client is looking for a highly motivated, customer focussed colleagues to join the team. The role requires individuals with excellent people and customer service skills since you will need to interface with customers as well as have the ability to manage multiple priorities. You will be on the phone for the majority of your...
Organisation Description My compnay is a large organisation in basingstoke Job Description Working with the sales, marketing and finance divisions your goal is to deliver excellent customer service against their product portfolio. You will be required to: Meet and exceed revenue streams. Build a team of high class customer service advisers. Ensure the meeting ...
Organisation Description My compnay is a large organisation in basingstoke Job Description Working with the sales, marketing and finance divisions your goal is to deliver excellent customer service against their product portfolio. You will be required to: Meet and exceed revenue streams. Build a team of high class customer service advisers. Ensure the meeting ...
Location: Watchmoor Park Business Centre, Camberley Salary: £20,000 - £25,000 depending on experience Memiah Limited focuses on providing the complete business package for professionals advertising online. We are passionate about providing our members with an excellent service and also helping to connect the public with the information and support they need. Our business started in h...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Organisation Description My Client is a well established and successful company in the Basingstoke Area. Job Description The role will be to handle all customer calls and queries via email for both internal and external customers. Managing all customer emails, complaints and escalations. The role will be to handle a new branch of the business and customer service will need t...
Organisation Description My Client is a well established large company in the Basingstoke Area. Job Description Duties & Responsibilities: • Handling all Customers internal and external on both inbound and outbound calls • To ensure that handling of inbound Customer and other methods of incoming communication, containing queries, complaints, and call creation, tak...
Job Description My client is looking for someone to join them on an on-going temporary basis within their debt recovery team. This is a busy and challenging environment so requires individuals who have extensive experience within a similar working environment. Duties will include: Chasing payments via telephone, email and letter Escalating payment issues to legal department if necessary <...
