Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
We are always looking for Customer Service Advisors to fill upcoming temporary placements for busy clients in and around Cirencester Duties to include: • Responding to incoming calls from customers • Answering a variety of enquiries from customers relating to products and services • Processing customer orders and payments over the phone • Liaising with other departments or management in regard t...
Customer Service Team Leader - Start date ASAP. Cheltenham Up to £25,000 + fantastic benefits We are currently recruiting for an experienced Team Leader to manager a team of Customer Service Executives. This is a fantastic opportunity to join a growing, dynamic Cheltenham based company. Recruitment of all staff To coach/mentor team members to maintain a positive work environment <li...
Organisation Description My client is currently looking for a Part time customer service candidate to join their team. This is a face to face customer service role, helping customers. £10.74 per hour (£19,615 per annum pro-rata) Based in central Gloucester Job Description Putting customers first is essential to everything we do. My client is looking for c...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Sales Support Administrator Location – Gloucestershire Hourly rate - c£16-17k depending on experience Exciting opportunity for a Sales Support Administrator to join a dynamic company, your duties will include: working closely with Managers to ensure customers' needs are met, answering telephone and recording accurate information, general and administrative duties. Requirements/Qualities: Motivated tea...
Sales Support Administrator Location - Gloucestershire Hourly rate - c£16-17k depending on experience Exciting opportunity for a Sales Support Administrator to join a dynamic company, your duties will include: working closely with Managers to ensure customers' needs are met, answering telephone and recording accurate information, general and administrative duties. Requirements/Qualities: <br ...
Our Client a Global Communications provider offering technology services and solutions to businesses across the globe are looking to recruit an experienced Workforce Planning Manager with a background in Workforce/Resource Planning within Multi service/site inbound Contact Centres. Reporting into the Director of Operation the role is to manage the day to day workforce planning within EMEA Operations, spanning Operational centres in G...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
Customer Call Centre Team Manager (Part Time - Job Share) Location: Charlton Kings Salary: £22,000 to £24,500 per annum, pro rata (Dependent on Experience.) Hours of work: 21 hours per week, Monday to Wednesday between the hours of 8am and 8pm and Saturday 9am to 1pm to complement an existing job share arrangement. Closing Date: 25th May 2012 Are you able t...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
Responsible for a team of Customer Service Advisors controlling claims cost and the quality of service delivered to our customers. To supervise a team, leading by example, maintaining discipline and motivating and mentoring team members so that each individual attains their true potential To be responsible for training and development to ensure that the required levels of skills and experience are available </...
Soft Furnishings Sales Advisor (Customer Service) BLUH3968 Gloucester OTE £25,000 Becoming a Home Consultant can be a fabulous career. If you enjoy meeting customers in their own home, want the flexibility of running your own business and enjoy the personal satisfaction of having delighted customers, then please read on.... All of the consultant positi...
Our exciting, regional client based in Cirencester has a new vacancy for a Customer Service Advisor/Administrator. The role involves: •Reception work •Acting as the first point of contact for clients •Meeting and greeting •Answering telephone calls •Processing claims •Working on the in house computer system •Supporting the site manager •Performing general administrative duties Previous cu...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
A fantastic opportunity has arisen for an ambitious customer services co-ordinator working within the Cheltenham area. Reporting to the collections manager you’ll handle the collections of due and overdue accounts on a day to day basis via inbound and outbound calls. You’ll ensure all opportunities are maximised to achieve individual collection targets, enabling in the achievement of strategic objectives and goals, whilst maintaining accura...
Customer Services/Analyst (IMMEDIATE START) Up to £16,000 + Benefits + Training + Fantastic career opportunity Our client is looking for a customer focussed, driven individual to join their team. The ideal candidate will have strong customer service experience, good written and verbal communication skills, be a competent user of all Microsoft Office applications, (especially Excel) a...
Call Centre Manager - 120 seat Gloucestershire (Call today for Immediate Interviews) Gloucestershire £25,000.00 - £35,000.00 DOE + Bonus and Benefits My client based in Gloucestershire and due to recent growth and expansion plans are currently looking to recruit a dynamic call centre manager to run and operate a 120 seat call centre. Your role will be to impl...
Organisation Description A key customer relationship interface role and Customer Relations & Sales Team support role, co-located at Ashchurch and the Customer’s HQ site. Working within the Customer Relations & Sales Team, providing key administrative support to the full team, whilst also being the initial point of contact for Customer generated queries and feedback. Job Description <...
Organisation Description A key customer relationship interface role and Customer Relations & Sales Team support role, co-located at Ashchurch and the Customer's HQ site. Working within the Customer Relations & Sales Team, providing key administrative support to the full team, whilst also being the initial point of contact for Customer generated queries and feedback. Job Description <...
Job Title - Insurance Team Leader Location - Gloucestershire Salary - up to £20,000 An excellent opportunity has arisen for an experienced Team Leader to join a successful Insurer. Job Description: You will be responsible for a team of Claims Service Advisors controlling claims cost and the quality of service delivered to the customers. Responsibilities will include: </p...
Summary Are you passionate about customer service? Do you have experience of leading a team? At Gala we currently have vacancies for Team Leaders/Supervisors. Everyone who works for us plays a huge part in delivering our exceptional customer experience and working for us you will ensure we create a good time, every time for our customers providing fantastic service, games and good times. No two days at ...
Job Title - Team Leader (Claims/Customer Service) Location - Gloucestershire Salary - up to £20,000 An excellent opportunity has arisen for an experienced Team Leader to join a successful Insurer. Job Description: You will be responsible for a team of Claims Service Advisors controlling claims cost and the quality of service delivered to the customers. Respons...
5215 Trainee Data Analyst - Cheltenham - £18,500 Our award winning client is looking to recruit a Trainee Data Analyst, responsible for creating and sending invoices and researching disputed invoices. This position requires an individual who has the ability to work independently and under pressure, is analytical and has excellent problem-solving skills. This person is also to act as 2nd line support to custome...
Based in Gloucester this large financial services company is looking for experienced team leaders to manage and support a customer service team providing effecitive leadership and coaching to ensure that team targets are met and new sale opportunities are indentified. It is with the upmost importance that clients receive a memorable and highly valued experience which exceeds expectations and you will be ensuring your team is providing...
