A Customer Support Officer is required for a 12 month, full-time post in Durham City. The key duties within the post are as follows: Deliver exceptional customer service to all customers, both internal and external. Maintain an awareness and understanding of products and services in order to promote the organisation's products and services during communication with customers. Assist in monitoring the ef...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
An exciting opportunity has arisen to work with a large utilities company based in Houghton Le Spring. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promote the products and services of the company. Successful candidates will have proven customer service experience (e.g retail, call centre).&nbs...
A Part-Time Customer Service Advisor is required for a national recycling company based in Chester-Le-Street. Offering a salary of £7.00 per hour plus bonus. Our Client is a market leading and expanding national recycling company, dealing with independent and national caterers across the UK. Their customers range from local pubs independent restaurants and takeaways to national chains such as Burger King, Mitchells & Butler...
Our client supplies stockbreeder products to agricultural stores and farmers across the UK. Duties will include: Ensure orders are processed in accordance with company operating procedures (including official MAFF regulation and filing) Take incoming phone calls relating to sales (including up-selling / cross selling) and customer enquiries, ensuring excellent levels of service at all times. Record th...
CALL CENTRE ADVISORS / TELESALES £12,000 plus COMMISSION, OTE +£20k & EXCELLENT INCENTIVES (5 day working week inc evenings & weekends) Due to continued growth and success Carcraft have an excellent role available to join their team. You will be making outbound sales calls to previous customers or customers who have registered interest on the company’s website. We are lo...
Organisation Description Our client is an established technology based organisation based in County Durham and they are looking for an high calibre Key Account Manager to join their team. Job Description The purpose of this role is to make a substantial contribution to the growth and success of the Company through the development and retention of profitable Client relations...
Benefit Customer Service Advisor Locations: County Durham Good rates of pay Job role To verify information, assess and award Housing Benefit and Council Tax Benefit in accordance with Government legislation, Case law and Council Policy. Examine claim forms, verify supporting documents and cross-check information provide...
Call Centre Agent Temporary contract Locations Northumerland and Newcastle Job role; To effectively manage incoming customer telephone calls and process the information received accurately To be professional at all times whilst in the Contact Centre. To handle calls in a consistently polite, professional and efficient manner. To have an understanding of the significance of customer service an...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Due to significant business growth our client is currently looking to recruit 30 Team Managers to be based in either Thornaby / Peterlee / Rainton Bridge. These roles present a superb opportunity to join an expanding company and offer a competitive salary plus excellent benefits package including: Starting salary £20,204 - £22,164 depending on experience. ( Additional shift allowance of £1,225 per annum if workin...
COMPANY OUTLINE My client is an Information Management company who have been established since the 1980’s. Based in Washington, they serve industries such as legal, health, pharmaceutical, financial and education, and have over 150 clients in the region. Due to an increase in growth, they are looking to recruit a Junior Account Manager to join their team. THE ROLE Responsible for the running of 40/50...
