Also within the role the candidate would need to process returned orders for refunding, send letters and information packs to all new associates. At the end of each month the need to monitor our customer’s growth through qualification and leadership levels will require knowledge of spreadsheets. There is also an element of admin within the role where emails from associates need to be responded too, take bookings for any upcoming eve...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Our client requires a Service Manager to deal with day to day operational activities within a highly paced and varied customer service environment. The Service Manager will provide direction and daily responsibilities to a team of managers who, in turn, lead the front line response in the provision of a variety of diverse services to clients. You will ensure that high levels of service are maintained as per service level agreements.<...
Our client requires a Service Manager to head up a newly created division. As Service Manager, you will be responsible for bringing together a number of areas and creating a new division covering a wide variety of services within the educational system. You will be interacting with senior members of various organisations on a daily basis. The successful candidate will have demonstrable experience within the education sec...
Customer Service Executive - Up to £21,000 + Benefits The role Alamy sells images to a wide range of clients from around the world. You will be dealing with publishers, designers, marketers and advertising agencies as well as liaising with our contributing photographers and agencies. Working closely with our sales team you will deal with a number of in-bound calls and email enquiries, al...
Customer Services Representative Please see below outline of Russian Customer Services role; The candidate would be responsible for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications.<...
An exciting opportunity has arisen for an experienced Customer Service Adviser who is fluent in Finnish and English as well as any Nordic language. Main Duties and Responsibilities Handling customer queries via telephone and email. Ensuring that these are dealt with professionally and quickly. Updating client files to ensure they are kept up to date. Assisting other colleagues when required. Ge...
Our client who is based in Didcot, Oxfordshire are looking to expand their Customer Services Team, specifically for the Russian region. Our client is an international organisation that works within the healthcare industry. This individual will assume responsibility for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There ...
Our client, a leading service provider based near Oxford, is currently looking for a Publisher Liaison Executive with fluent Finnish and preferably another Nordic language (Swedish, Norwegian and Danish) to join their team on a permanent basis. You will be responsible for managing all aspects of customer service across a portfolio of publishers, handling queries in a timely and accurate manner, and ensuring KPI and SLA targets are met at al...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
HELP DESK MANAGER - WANTAGE - £25K My client is well known facilities management company with offices in West Oxon. They are working with us here at Better People Ltd to source a Help Desk Manager to run and manage their internal help desk team. The aim of the role is to manage the provision of a wide range of help desk services including response to enquiries and coordination of orders. You will be responsible for ...
A fantastic opportunity has arisen within the customer service department of this company, regularly listed in Britain's top 100 employers as a Depot Customer Representative. You will be the main link between the Contact Centre and the Depot Operations Team working between 08:30 and 17:30. This role will support the delivery of an exceptional customer experience through the provision of timely and accurate information between all pa...
An international client with a huge European Client base is looking for a native Russian Customer Service Representative to deal with the incoming calls from client wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications. Also within the role you would need to process returned orders for refunding, send letters and informatio...
ROLE Russian speaking Customer Services LOCATION Didcot SALARY £17,000 My client, an established company, is looking for a native or near native Russian speaker to provide customer services to customers based in Russia. This will suit someone who has some telephone based customer services experience and good administration skills. Duties: • Incoming calls from Russian Associates dealing with orders,...
ROLE Finnish Customer Services LOCATION Abingdon SALARY £18,000 My client, an established company, is looking for a confident, bright and reliable candidate who can speak Finnish to business level to join their team ASAP provide telephone and email based support to customers in Finland. You will be dealing with high profile customers so you must have strong written and verbal Finnish. Person: • Flu...
Giving customers the best possible experience is at the heart of our philosophy, here at National Express. As Coach Station Manager, you’ll play a vital role in making us their number one choice by providing outstanding customer service. Reporting to the General Manager, you’ll lead your team, providing coaching, development and inspiration. The goal? To create a safe and secure coach station where customers get excellent service. Yo...
This busy and varied customer services role will require you to speak Russian and English. The post holder will be responsible for incoming applications and cheques, dealing with calls from associates wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications. Also within the role the candidate would need to proc...
My client is looking for energetic, customer-oriented Native French, Czech, Arabic, Swedish, Dutch speakers, also fluent in English both written and spoken at business level to join their European Customer Support team. in English both written and spoken at business level for Customer Service and Telemarketing roles in Oxford and the surrounding areas. You must have excellent English and be able to work in Oxford and the surrounding...
What is the purpose of this role? Do you have great customer service skills?Are you intrested in becoming a Customer Service Operator? This role could be for you. The Amey Asset Performance Centre is responsible for managing the facility requirements of some of the country’s major organisations such as, The Home Office, Private Finance Inititative projects such as Glasgow Schools, Edinburgh Schools, Northampton Schools, ...
Out client based in Abingdon are looking for experienced Customer Service Advisors to join a busy team. The ideal candidates will have previous experience within a customer service role have a very professional telephone manner and excellent communications skills both written and verbal. You will be required to deal with customer enquiries via telephone and email, process orders and arrange deliveries. This is a very fast paced environment...
Our client requires a Service Delivery Manager to head up a newly created division. As Service Delivery Manager, you will be responsible for bringing together a number of areas and creating a new division covering a wide variety of services within the educational system. You will be interacting with senior members of various organisations on a daily basis. The successful candidate will have demonstrable experience within th...
Our client is a global player with their their UK headquarters in Oxfordshire. Due to increasing demand, they are now looking for Spanish speaking Customer Service Advisor who also is fluent in English. Candidates will be working as an integral part of their Global Customer Service departments. The role will be to deal with both internal and external customers, to respond to queries by using phone and e-...
Our client requires a Service Delivery Manager to deal with day to day operational activities within a highly paced and varied customer service environment. The Service Delivery Manager will provide direction and daily responsibilities to a team of managers who, in turn, lead the front line response in the provision of a variety of diverse services to clients. You will ensure that high levels of service are maintained as per servic...
My client, a leading multi-national organisation is recruiting for an experienced and professional Team Leader to cover a period of staff secondment. This is likely to last around 9 months although subject to internal business changes, could be extended. With a passion for people and customers the Team Manager will have an ongoing responsibility to develop, engage, motivate and lead their team to improve and deliver a world class...
Our client is currently seeking a Finnish Speaking Customer Liaison Executive to join their expanding organisation based in Abingdon on a permanent basis. Activity Level Responsible for managing all aspects of customer service for a portfolio of customers, and handling queries and processing transactions relating to particular clients orders. Maintain an accurate and up to date computer based record of cus...
