Strong people management and operational management experience, focus on client service and productivity, sought by leading provider of financial processing services. In this role you will manage a team of associates providing troubleshooting and support services for a range of client organisations. Finance processing experience is not necessary but you must have: experience of managing teams delivering B2B customer services</l...
We are looking for an experienced customer service manager or supervisor for our rapidly growing client based in Newbury. This is a really good opportunity to shape how things are done in a fast paced environment. This role will really suit you if you are ?hands on? and familiar with process improvement and development and will really give you an opportunity to make your mark. You will be managing a team, handling customer enquiries, managi...
This well established financial services company is looking to appoint several Customer Service Managers at a time of significant change to achieve high standards of performance within a centre of excellence. As a Customer Service Manager, you will Manage and motivate a team of up to 15 people to deliver excellent customer service whilst driving the key corporate behaviours throughout the centre <br /...
Due to the growth of the Costa Enterprises Business Unit, we have a fantastic opportunity, working as part of the Costa HR team in an HR advisor role. The HR Ops advisor role is a generalist role, delivering an end-to-end HR service including Learning & Development, Talent & Succession planning and supporting the Enterprise Ops Managers to deliver the People Agenda. The role involves: Partner the...
A role has arisen to head up a newly created Customer Services team for a well established business in the outskirts of Ipswich. The successful applicant will be responsible for:- Organising the Customer Services team ensuring that a high standard or performance and service is maintained. Offer advice and support to the team. Delegate work where necessary and manage the teams workflow. Taking incoming call...
Badger Associates have been asked to identify an outstanding Customer Services Manager for our national client. The role is based in Sevenoaks, Kent and reports directly to the Finance Director. As a result of a recent re-structure our client is re-organising its operations and this Customer Services Manager role is part of that new structure. The organisation is membership based and the customer services team will be fully responsible for ...
Reporting to an Improvement Manager you will matrix-manage small mufti-functional teams (5 - 8 people) on Continuous Improvement Projects for medium size clients. Working under the management of an Improvement Expert you will also be a key team member undertaking complex analysis and contributing to delivering pioneering solutions for priority clients. The aim of this role is to deliver a positive ‘step change’ ...
Job Summary We are currently recruiting for a Service Manager to join our team at the Brighton Station Health centre. Brighton Station Health Centre is a GP Practice, with walk-in facilities run by Care UK on behalf of NHS Brighton & Hove. The centre offers a range of comprehensive services to registered patients and a walk-in service for the treatment of minor injuries and ailments, without having to make an appointment....
Our client are looking for a motivated manager to lead their customer team delivering and exceeding KPI's and targets. You should be an accomplished leader with experience of managing medium sized teams. Ideally you will have worked in the service industry, financial services would be desirable, have the ability to lead and motivate others and enjoy a changing fast paced environment. ...
We are looking for a customer service manager to work alongside a team of sales executives. You will be responsible for looking after the business renewals. Selling the service, over coming objections and problem solving. Inbound and outbound calls, not a hard sell Ideally have B2B experience or strong customer service back ground. Good opportunity for progression as the company is always growing. Excellent pay rates + commissio...
OVERALL PURPOSE OF JOB To manage Bathstores customer service and installations administration teams to customers satisfaction and ensure legal compliance SCOPE OF THE JOB Business environment The Service and Installation Office Manager is a pivotal role within the Commercial Operations team. This role is responsible for managing all Service & Installations Assistants covering all sores wit...
OVERALL PURPOSE OF JOB To manage Bathstores customer service and installations administration teams to customers satisfaction and ensure legal compliance SCOPE OF THE JOB Business environment The Service and Installation Office Manager is a pivotal role within the Commercial Operations team. This role is responsible for managing all Service & Installations Assistants covering all sore...
Quality Assurance Manager (19294) Newcastle Upon Tyne £25,000 CRB Check Required Purpose of Quality Assurance Manager Role : Part of the Carillion Services Domestic Energy Customer Service Team, led by the Head Of Customer Service, they are responsible for driving quality and Customer service across Domestic Energ...
72 jobs matching this search were posted in the last week
OVERALL PURPOSE OF JOB To manage Bathstores service and installation proposition. To ensure all Bathstore installations are completed to the highest standards and achieving legal requirements. SCOPE OF THE JOB Business environment The Service and Installation Manager is a pivotal role within the Commercial Operations team. This role covers all stores, owned and franchised, and Installati...
XP Recruitment are recruiting for a proactive, sales driven and enthusiastic Assistant Manager to work within and actively help grow an industrial Unit in Bedford. The successful candidate will be involved in all aspects of running the store and growing the business. All applicants must: - Have at least 3 years experience in a Sales role. - Be targ...
Job Summary Care UK has an opportunity for a Relationship Manager, based across it's Northern Care at Home areas(Manchster to Aberdeen) , to support the positioning of Care UK within a large geographical area as a market leader that defines and shapes future service provision and market opportunity. Integral to this is the cultivation and development of positive long term relationships with SSD Contracts Managers, Service Com...
Organisation Description Job Description We are currently looking for a Customer Support Manager to work within a large blue chip company. Responsibilities: >Responding to customer complaints and queries via telephone and email. >Investigating problems and resolving them. >Providing a first class efficient service to both customers and businesse...
Background Our Central Government client is looking to take on two Customer Services Managers to work a 9 month contract, one role to be based in the Derbyshire/Nottinghamshire/Warwickshire area and the other to be based in the Leicestershire/Northamptonshire/Warwickshire/Bedfordshire area. Main Duties/ Responsibilities •Develop and manage relationships an...
Our hi-tech client, based in Borehamwood has a requirement for a manager to oversee a team of 3 general administrators and 4 customer service/sales support administrators. This person will be responsible for putting into place targets and KPIs for the team, as well as training plans and other processes and proceedures for emproving their efficiency and performance. Suitable candidates will have: at least 2 years...
Reception Supervisor – Hotel 3 Star £19-21,500 pro rata Sifts – Monday – Sunday 5 days out of 7 07.00 – 15.30 or 15.30 – 23.00 Our client based in East London are looking for a Reception Supervisor to join their team. The successful candidate needs to have experience in managing a reception team within a hotel providing a high level of service to all clients. • Ensure KPI's and SLA's are adhere to<br /...
Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication. Head of Aftercare £40-45k Nottingham Job Purpose & Key Responsibilities: Our client is seeking an experienced Customer ...
£45K & Extensive Benefits In addition to being a global organisation, our client is one of the most successful and pioneering in their industry. Experiencing continued growth, they are seeking a self-motivated and highly driven team manager who will be able to contribute and shape the on-going needs and management of the team. The ideal candidate will have proven experience of managing a significant team...
Customer Care/Account Manager £22,000 - £24,000 Coventry FP/10696/PW A new role as a CUSTOMER CARE MANAGER has recently become available at our clients COVENTRY depot. The client is a leading provider of Express Parcels services in the UK. The role will involve managing the COVENTRY depots established accounts and act as a liaison between customer services and the customer. Your time will be spli...
Our Client is an established supplier of chemicals and food ingredients to a wide range of UK businesses. They also source chemicals and formulations for use in product development for their customers. They are now seeking a Customer Services Manager - Chemicals. This position will be office based in West London . It is a full-time permanent role and will report to the Director. Key Responsibilities ...
Giving customers the best possible experience is at the heart of our philosophy, here at National Express. As Coach Station Manager, you’ll play a vital role in making us their number one choice by providing outstanding customer service. Reporting to the General Manager, you’ll lead your team, providing coaching, development and inspiration. The goal? To create a safe and secure coach station where customers get excellent service. You...
