A National Trade Association for the travel industry are looking for a Customer Relations Manager. The role will manage all aspects of the Customer Relations activities which will include the remote management of the outsourced Customer Relations department currently based in Mumbai This role will focus on service delivery of the Customer Relations operations and will work with all relevant departments and transport organisations to ...
JOB PURPOSE: The post holder will be providing external communications in support of the achievement of the company vision. This includes working to help facilitate a co-ordinated proactive and reactive media relations service across the East of England, South East and London. The role involves working at various locations on occasion so will come with a company car. PRINCIPAL ACCOUNTABILITIES: 1. Media relatio...
CLIENT RELATIONSHIP MANAGER - FINANCIAL SERVICES - HERTFORDSHIRE Our Client - an established and well respected name in the Financial sector are looking for a Client Relationship Manager to join their Commercial team with the objective of servicing, managing and developing existing client relationships and to identify lead opportunities for the new business sales teams. CLIENT RELATIONSHIP MANAGER - THE ROLE ...
This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service, sport and a drive to lead teams within a shop. We look for candidates that are fully flexible. This means that the ideal candidate MUST be flexible to work in accor...
I am looking for a Contact Centre specialist with a passion and previous experience driving Customer Experience and implementing improvements to ensure quality of service is received at all levels. About the Role: The main purpose of this role is responsibility for the user experience, from the contact centre and the website. Working closely with other areas of the business including the Customer Support teams to ensure th...
Reporting to the Head of Development, the successful candidate will be responsible for the management of the client delivery area of the business. This is a challenging and varied role that will suit a highly motivated and organised individual who enjoys leading a team and having regular contact with customers. You will manage all new client implementations and upgrades and have the responsibility to ensure that these processes are effe...
This permanent position working within an industrial unit managing a team of customer service advisors to ensure Service Excellence is maintained with customers, ensuring that customers have confidence in the companys ability to resolve problems. Coaching, motivating and supporting staff and running feedback and debriefing sessions to resolve customer issues and identify opportunties to improve procedures. Ensure that customer records are a...
Contact Centre Partners are pleased to be supporting an international Sporting and Leisure company that are looking to recruit a Customer Service Manager to join its growing team in London. The Customer Service Manager will be managing a small team of agents within an inbound sales through service contact centre environment. This is a growing contact centre and the Customer Service Manager will be responsible for the day to day manage...
Inspirational leaders wanted. Our client is one of the fastest growing organisations in the UK. As a Team Manager you will be tasked with managing a team of 10- 12 staff. Your duty will be to take and active role in coaching, mentoring and development of your team with particular focus on ensuring that a high standard and quality of work is adhered to. The ideal Team Manager must have at least 2 years experience...
Reception Supervisor – Hotel 3 Star £19-21,500 pro rata Sifts – Monday – Sunday 5 days out of 7 07.00 – 15.30 or 15.30 – 23.00 Our client based in East London are looking for a Reception Supervisor to join their team. The successful candidate needs to have experience in managing a reception team within a hotel providing a high level of service to all clients. • Ensure KPI's and SLA's are adhere to<br /...
Finance Team Manager - EMEA LANGUAGES English LOCATION London COMPANY BACKGROUND Our client is an international financial services and management advisory consultancy. JOB RESPONSIBILITIES In order to manage and coordinate their team of financial auditors, they wish to recruitment an Aud...
Customer Support Manager is required for a leading utilities company to provide dedicated high quality customer support and guidance. This is an extremely varied role similar to an account manager position providing operational support, guidance and education through regular meetings to discuss performance and operational issues and provide tailored training sessions. You will monitor performance to identify any process or perf...
Our Client is an established supplier of chemicals and food ingredients to a wide range of UK businesses. They also source chemicals and formulations for use in product development for their customers. They are now seeking a Customer Services Manager - Chemicals. This position will be office based in West London . It is a full-time permanent role and will report to the Director. Key Responsibilities ...
11 jobs matching this search were posted in the last week
The main duties of the role are as follows; Supervising a team of two. Taking customer orders Dealing with delivery schedules and logistics partners. Working closely with other departments to ensure a smooth supply chain process. Dealing with general queries related to pricing, product information and suitability. Taking ownership for issues and liaising with the sales function. <...
Main objective Analyze the current retention and VIP customer life cycle, user experiences, and key customer touch points and adapt existing communications, develop innovative personal communication and intervention strategies to strive to improve the overall player values and retention rates in their player segments Where required, based on local/country-specific legislation, awareness, maintenance and reinforc...
We are currently recruiting for an experienced Head of Customer Care to work for a high profile residential developer to strengthen their growing customer care team throughout the East London and Essex region. This position is permanent, and will pay a salary of £55,000 p.a. Our client is a leading residential developer within the UK, with an ever growing reputation for the quality of their product. This is an excellent opportun...
An excellent opportunity for an articulate Customer Service Manager has arisen working for a growing well established company in North London. They are looking for hands on Manager with previous experience and achievement in leading a small Customer Service Team handling both inbound and outbound calls. You must be in commutable distance from the North London area. You will manage and lead a department of four to provide the hi...
Client Services Manager, London An opportunity for a Client Services Manager with experience in a digital environment to join a highly entrepreneurial, fresh workplace, leading the client services team. As a Client Services Manager you will be part of a young vibrant business which has established itself as an industry leading brand within the student marketplace. Since their launch in 2005 they have experienced phenomen...
We have an exciting opportunity for a Head of Customer Services to join our client based in Central London . They are a leading UK brand with locations across the UK. This will be an initial twelve month fixed term contract as a Head of Customer Services with possible scope for extension . Our clients have an open, lively and diverse environment, where every employee can make a contributio...
About the Client: Our dynamic client is a leader in it’s field and has grown substantially through organic growth and acquisition. To support this growth they currently operate a network of 7 service centres internationally, that provide internal customer and development support. The Head Office is in London. These sites total c.400FTE but this will grow and include Helpdesk, Contact Centre and Software Development Centres so...
Customer Service Manager, South West London; we are looking for an experienced manager to run our award winning customer service department. This is a great role for someone looking for real autonomy and the opportunity to make their mark within a company that truly values great service. The Company Abel & Cole is an award-winning online food retailer based in south London. Famous for our seasonal organic ...
Telemarketing temp - French & German - Charing Cross, London Urgent - we looking to fill this role quickly. Are you fluent in German and French, plus English? Do you speak a number of main European languages? This role offers 7 hours a day, paying £10.50 per hour near Charing Cross, central London. Initially the role is for two weeks - and for the right person this is a long term rol...
Our client are a large fashion business who are currently recruiting for a Customer Service Manager who is fluent in German to join them. You should have strong customer service experience and be an established and confident manager who is able to set clear and measurable KPI’s for the department, reviewing them regularly, monitoring the team’s performance in order to create individual and team succession plans. As well ...
Inspirational leaders wanted. Our client is one of the fastest growing organisations in the UK. As a Team Manager you will be tasked with managing a team of 10- 12 staff. Your duty will be to take and active role in coaching, mentoring and development of your team with particular focus on ensuring that a high standard and quality of work is adhered to. The ideal Team Manager must have at least 2 years experien...
Contact Centre Partners are delighted to be working with a forward thinking global organisation based in London who is currently looking for a Customer Service Manager to join their growing service focused operation. As the Customer Service Manager you will be responsible for the continuous management and development of a team consisting of a number of team leaders and a team of customer service agents, to ensure the highest stand...
