An exciting opportunity for a motivated and driven Customer Service Manager has arisen for a Market leading engineering firm based in the Black Country. This unique opportunity will allow the successful candidate to join a growing and expansive company that can offer unrivalled opportunities for progression. You will be rewarded for your customer focus, ability to juggle multiple tasks, and genuine enthusiasm to succeed. Role: Custo...
This is a fantastic opportunity for an experienced Customer Services Manager in an operational capacity. Our Client who are a dynamic growing organisation are looking for a customer services manager with 5 years + experience in a similar role who can take operational responsibility for the department including performance, customer experience and management of service and quality levels. Duties include: Identi...
Our client is a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following:<br...
Our clintis a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following...
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Date: 4 days ago
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Norwich, Norfolk
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£20,000 - £25,000 per annum, negotiable, inc benefits
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5 applications
German speaking Customer Service Administrator required in Norwich. This German speaking role will require the candidate to speak to client on the phone. Dealing with enquiries, it is essential the candidate is fluent in German and English. The Role Working in a small Customer Service team, the German speaking Customer Service Administrator will be responsible for speaking to German speaking clients from across the world ...
Organisation Description Due to expansion my client is looking to recruit an experienced team leader to join their busy customer service department. This role requires strong people management experience. Salary: £22-£28,000pa + bonuses Hours - Monday-Friday 8am-6pm and Saturday mornings on a rotational basis. Job Description</...
Our client, a healthcare company in Basingstoke, is seeking a Customer Service Manager to head up their customer service operation. This is a senior position and reports directly into the Commercial Director. Job Role: Build UK Customer Service function - includes building and managing a team 10 customer service advisors, ensuring processess are in place to anticipate and respond efficiently & accurately to customer needs...
Our client requires a Service Manager to head up a newly created division. As Service Manager, you will be responsible for bringing together a number of areas and creating a new division covering a wide variety of services within the educational system. You will be interacting with senior members of various organisations on a daily basis. The successful candidate will have demonstrable experience within the education sec...
Purpose To deliver the Utilities division customer services strategy To coordinate customer service activity across all contracts and workstreams in the division Key Accountabilities Report to Utilities Divisional board regarding regulatory requirements, customer service performance and market trends Work with contracts and customers to improve the division’s customer care perform...
Customer Service Team Leader - Start date ASAP. Cheltenham Up to £25,000 + fantastic benefits We are currently recruiting for an experienced Team Leader to manager a team of Customer Service Executives. This is a fantastic opportunity to join a growing, dynamic Cheltenham based company. Recruitment of all staff To coach/mentor team members to maintain a positive work environment <li...
Organisation Description THIS ROLE IS AN 18 MONTH CONTRACT Job Description Leading the Customer Sales Team to ensure the delivery of an unrivalled customer service experience to customers and achievement of departmental sales and service goals. Development of: • customer sales and service offerings • systems and processes driving automate...
We have a fantastic opportunity for an experienced, customer focused and client facing individual to join my clients team as a Customer Service Manager. My client is a specialist data capture company who work with both charities and large corporate organisations on a nationwide basis. Within this role you will be the key customer contact for the business as well as be hands on with the management of client accounts and da...
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Date: 18 May
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Egham, Surrey
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£30,000 - £35,000 per annum
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100+ applications
Job Description Job Purpose/Scope: To ensure the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product. Key Duties & Objectives: To develop staff training and personal development plans to ensure they meet with depart...
smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed at exceeding our client’s expectations. Our Client is one of the market leaders in their specialised field and is actively looking for a Customer Support Operations Manager to join their growing and expanding team, which are based in the outskirts of...
JOB PURPOSE: The Client Services Manager (CSM) will manage all Swiss Post Solutions (SPS) service operations at our client’s site. The post holder will deliver gross profit targets, defined SLAs, and pursue any business development opportunities with the client. The CSM will also be responsible for managing all SPS staff, ensuring a culture of service excellence, while helping to develop and cross tr...
Call Centre Supervisor Interaction Recruitment are working together with this new finance company who are setting up their new offices in Southampton. This is a well established company that has been trading since 1932 and are now looking to expand into the UK market. Duties will include: Customer Service/Telesales - ensure that a professional and prompt service is provided to all clients. To be able to guide, train and ...
My Client are looking for a Customer Services Manager to manage and support the internal and external customer service teams. Responsibilities: To respond to all customer communications with timely, accurate information. Assist the teams to provide internal departments with feedback and reports to assist the business in understanding the route causes of issues to deal with them. Lead improvements to inte...
Corporate Reception Manager £28,000 per annum Shifts 08.00 – 17.00 and 09.00 – 18.00 Our client based in St Pauls is currently looking to recruit a Corporate Reception Manager to manage the reception area, 2 Receptionist as well as deal with high profile/demanding clients in a professional manner. Duties and responsibilities: • Fantastic knowledge and experience in dealing with HR policies and...
Customer Services Manager Castle Bromwich, West Midlands £20,000 - £22,000 DOE Do you love putting your customers at the heart of everything you do? Are you looking for your next step up with an established company? If so, look no further. Our client is a long established organisation who offers customers creative solutions to their storage problem...
To manage Co-ordinators who schedule Field Based Engineers to meet customer requirements for technical and engineering on-site support for the company. Ensuring optimal levels of customer service, productivity, efficiency, quality and customer satisfaction are achieved. • Lead Co-ordination resources to meet and exceed customer expectations in fulfilling the requirements of service contracts, non-planned repairs, quoted work and main...
CUSTOMER SUPPORT (GERMAN - DEUTSCHSPRACHIGEN) - GAMING - CAMBRIDGE We are seeking a motivated and multilingual Customer Service / Customer Support Executive (German Speaking / Deutschsprachigen) to work at one of the world’s largest independent Online Games Studios. Read on... The Company... With 3 Guinness world records; a Queen’s Award for Enterprise ...
Manchester Up to £30,000 + Benefits Baines & Ernst, part of Baines & Ernst, is one of the fastest growing and longest established financial solutions companies based in Manchester City Centre, employing in excess of 350 employees. We currently seek to appoint a Customer Service Manager to manage and develop the Customer Service department, while improving operational initiatives and implementing ...
Business Change Manager - Customer Services, ESOL (Job Ref: ECNEW15) Salary: £33,900 - £38,100 Location: Cambridge University of Cambridge ESOL Examinations (Cambridge ESOL) provides the world’s leading range of qualifications for learners and teachers of English for Speakers of Other Languages (ESOL), taken by over 3 million people in 135 countries every year. We are seeking an experienced business ...
Stunning offices with free parking in Hertfordshire - this market leading company has a 30 year history of providing market leading products backed up with exceptional customer service. The staff are long-standing and hardworking with a strong team ethic. It's genuinely a nice place to work The role is CUSTOMER SERVICES MANAGER but with a technical twist You MUST have experience in a similar technically bas...
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
