Customer Services Manager Carluke near Glasgow Lanarkshire We are recruiting for a Customer Service Manager on behalf of a leading manufacturer. Based in Carluke, the role is commutable from Glasgow Hamilton Airdrie East Kilbride Douglas etc. The successful candidate will be responsible for: Development, implementation and management of customer service and forecasting processes an...
Customer Service Manager - Leading UK Comparison Site Cirencester, Gloucestershire Up To £30,000 + Benefits Package What would you do to drive your team to deliver the highest level of customer service? We are the UK’s leading intermediary for Private Healthcare and recent Winners of the Chamber of Commerce Business of the Year Award. We have an ever-growing team of more than one ...
Reporting to the Head of Development, the successful candidate will be responsible for the management of the client delivery area of the business. This is a challenging and varied role that will suit a highly motivated and organised individual who enjoys leading a team and having regular contact with customers. You will manage all new client implementations and upgrades and have the responsibility to ensure that these processes are effe...
On behalf of our global client based in Luton we are delighted to be recruiting for a highly motivated & ambitious Customer Service Manager. The Customer Service Manager will act as a liaison between the customer and other company departments in resolving Customer problems. Responsible for a team of up to 8 staff; you will be assisting in organising and directing the Customer Service Team in order to achieve superior ...
This permanent position working within an industrial unit managing a team of customer service advisors to ensure Service Excellence is maintained with customers, ensuring that customers have confidence in the companys ability to resolve problems. Coaching, motivating and supporting staff and running feedback and debriefing sessions to resolve customer issues and identify opportunties to improve procedures. Ensure that customer records are a...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
About the Client: My client is looking for a Customer Experience guru to support their field based teams in delivering excellence in Customer Experience. This client is one of the leaders in it’s field and currently provides services throughout the UK, focussing on the domestic market. It is part of a leading Business Services Organisation. About the Role: This is an exciting role that will dri...
Organisation Description new and exciting company in York is looking to recruit an expereinced UK Customer Liason Manager This is a fantastic oppertunity to join this company at the beginning of their launch Salary 35-40 dependent on expereince You will be given a laptop, mobile phone and a hire car to use on travel plus milage expenses Please not this position will req...
Organisation Description new and exciting company in York is looking to recruit an expereinced UK Customer Liason Manager This is a fantastic oppertunity to join this company at the beginning of their launch Salary 35-40 dependent on expereince You will be given a laptop, mobile phone and a hire car to use on travel plus milage expenses Please not this position will req...
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Date: 10 May
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Malta,
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£50,000 - £70,000 per annum, inc benefits, OTE
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20 applications
About the Role: Responsible for driving and implementing the customer experience function. Responsible for:- Setting up processes and procedures for measuring NPS Driving and implementing customer sentiments Implement mystery shopping schemes What we’re looking for: Dynamic self-starter who cherishes the value of working in a diverse and fast paced team. Able to oper...
Are you an experienced Customer Service Manager who has managed a team of 8+ in a call centre environment? This is the perfect opportunity for you to join a well-established health-care organisation in Exeter where you will be responsible for the improvement of customer call time and response. Location: Exeter Salary: Competitive + Benef...
Contact Centre Partners are pleased to be supporting an international Sporting and Leisure company that are looking to recruit a Customer Service Manager to join its growing team in London. The Customer Service Manager will be managing a small team of agents within an inbound sales through service contact centre environment. This is a growing contact centre and the Customer Service Manager will be responsible for the day to day manage...
My Client based in Peterborough is currently looking to recruit a Customer Service Manager to manage a medium size team of Advisor's. This is a permanent opportunity. You will be: Providing direction and guidance to the Technical team. Managing all budgets for the department Identify and provide training and coaching as and when needed Implement and monitor all KPI's set Ability to de...
52 jobs matching this search were posted in the last week
Inspirational leaders wanted. Our client is one of the fastest growing organisations in the UK. As a Team Manager you will be tasked with managing a team of 10- 12 staff. Your duty will be to take and active role in coaching, mentoring and development of your team with particular focus on ensuring that a high standard and quality of work is adhered to. The ideal Team Manager must have at least 2 years experience...
Strong people management and operational management experience, focus on client service and productivity, sought by leading provider of financial processing services. In this role you will manage a team of associates providing troubleshooting and support services for a range of client organisations. Finance processing experience is not necessary but you must have: experience of managing teams delivering B2B customer services</l...
We are looking for an experienced customer service manager or supervisor for our rapidly growing client based in Newbury. This is a really good opportunity to shape how things are done in a fast paced environment. This role will really suit you if you are ?hands on? and familiar with process improvement and development and will really give you an opportunity to make your mark. You will be managing a team, handling customer enquiries, managi...
Organisation Description My client is a international business with bases in over 30 countries worldwide and specialise in the manufacturing of bespoke instruments, supplying into the utilities industry. They have an exciting opportunity for an experienced Customer Service and Planning Manager at their site in Stafford. Job Description The role will involve the owners...
This well established financial services company is looking to appoint several Customer Service Managers at a time of significant change to achieve high standards of performance within a centre of excellence. As a Customer Service Manager, you will Manage and motivate a team of up to 15 people to deliver excellent customer service whilst driving the key corporate behaviours throughout the centre <br /...
Organisation Description My Client is looking for an opperations manager to satisfy clients by exceeding their expectations of a) cost and performance of equipment specified b) standard of installation of equipment c) quality of service and maintenance obligations, working seamlessly with all other departments on time and on budget. Job Description This role is res...
A role has arisen to head up a newly created Customer Services team for a well established business in the outskirts of Ipswich. The successful applicant will be responsible for:- Organising the Customer Services team ensuring that a high standard or performance and service is maintained. Offer advice and support to the team. Delegate work where necessary and manage the teams workflow. Taking incoming call...
Badger Associates have been asked to identify an outstanding Customer Services Manager for our national client. The role is based in Sevenoaks, Kent and reports directly to the Finance Director. As a result of a recent re-structure our client is re-organising its operations and this Customer Services Manager role is part of that new structure. The organisation is membership based and the customer services team will be fully responsible for ...
Reporting to an Improvement Manager you will matrix-manage small mufti-functional teams (5 - 8 people) on Continuous Improvement Projects for medium size clients. Working under the management of an Improvement Expert you will also be a key team member undertaking complex analysis and contributing to delivering pioneering solutions for priority clients. The aim of this role is to deliver a positive ‘step change’ ...
Job Summary We are currently recruiting for a Service Manager to join our team at the Brighton Station Health centre. Brighton Station Health Centre is a GP Practice, with walk-in facilities run by Care UK on behalf of NHS Brighton & Hove. The centre offers a range of comprehensive services to registered patients and a walk-in service for the treatment of minor injuries and ailments, without having to make an appointment....
Our client are looking for a motivated manager to lead their customer team delivering and exceeding KPI's and targets. You should be an accomplished leader with experience of managing medium sized teams. Ideally you will have worked in the service industry, financial services would be desirable, have the ability to lead and motivate others and enjoy a changing fast paced environment. ...
XP Recruitment are recruiting for a proactive, sales driven and enthusiastic Assistant Manager to work within and actively help grow an industrial Unit in Bedford. The successful candidate will be involved in all aspects of running the store and growing the business. All applicants must: - Have at least 3 years experience in a Sales role. - Be targ...
