Key requirements include: Ability to use technology to satisfy and process enquiries. Ability to obtain accurate information from customers, whilst inputting it into a management system. Ability to assist in continuously improving customer service Ability to adapt, to be multi-skilled to cover other inbound calls as required. Enthusiasm t...
The Planning Manager is responsible for providing the ‘right’ resource requirements in a busy 24/7 environment whilst adhering to statutory, regulatory and budgetary requirements. The Planning Manager will work proactively with their main stakeholders in Customer Service, Network Control and the Planning Team in Customer Relations (Derby) to provide accurate forecasting, rota’s, effective schedules and real time management, ensure adequate ...
Fraud Agents £7.07 Coventry P6581 This is a permanent position not to be missed Part of your daily duties will include: ·Investigating cases of fraud involving use of credit cards reported lost or stolen, cash refunds, and non existent accounts in retail stores. ·Receiving information from credit, sales, and collection departments regarding suspected fraud cases. ·Recommend the acc...
This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service, sport and a drive to lead teams within a shop. We look for candidates that are fully flexible. This means that the ideal candidate MUST be flexible to work in accor...
Great Customer Service opportunities with a leading building Society You'll be first point of contact for people who telephone the society with queries about their accounts, such as updating their personal details or making a transaction; and you'll use your great communication skills and passion for customer service to make sure that every call ends with a satisfied customer. In return you'll benefit from: 23 holidays plus bank holidays...
This is a fantastic opportunity to work with one of the UK's leading financial organisations. We are keen to speak with individuals who have strong customer service experience. Possess strong questioning, negotiating and probing skills. The ability to converse efficiently and effectively with a wide range of people on all levels is essential. Accurate keyboard skills and educated to GCSE level or equivalent which must include English...
Full Time Customer Service Supervisor for our Aftersales Department (Exhall) £17,000 - £20,000 Luxury For Less Ltd is a multi-award winning company that has enjoyed phenomenal success and expansion in recent years. As part of our on-going investment programme and to ensure the continued growth and success in 2013 and beyond, we are now looking to strengthen our customer care team and are looking to r...
On behalf of our prestigious client we are looking for a number of "full time, Fraud Agents" This is a permanent position starting on as soon as possible. You will be required to provide an expert investigative, consultancy advisory service by analysing researching and evaluating financial crime so as to maintain, develop and implement compliance with legislative requirements to minimise financial loss to the company and th...
Do you have experience of working in a customer service role handling escalated customer complaints? Do you have an enthusiastic and flexible approach with the ability to work as part of a team? Would you pass a criminal record and credit check? Our Client is looking for Customer Service Agents to join their team on a full time basis. On a daily basis you will be handling incoming customer service queries in a...
Customer Care/Account Manager £22,000 - £24,000 Coventry FP/10696/PW A new role as a CUSTOMER CARE MANAGER has recently become available at our clients COVENTRY depot. The client is a leading provider of Express Parcels services in the UK. The role will involve managing the COVENTRY depots established accounts and act as a liaison between customer services and the customer. Your time will be spli...
Exciting opportunity for experienced Customer Service individuals to work with one of the UK's leading finance organisations. We are keen to speak with individuals who have a solid customer service background. You will be offering high quality customer service, have excellent communication skills and have the ability to liaise with customers across all levels. You will be dealing with customer enquiries, activating card details...
Do you have excellent Customer Service skills? Are you keen to work for a well established Building Society? Are you looking for a career with great progression and opportunities? Our Client is a leading Building Society and we are looking for a Customer Service Coordinator to join the friendly team, based in Leamington Spa. You will be the face of the Society, creating a friendly and welcoming environment for customers...
Customer Service Operator - Inbound £7.50 - £8.00 / hour Temp to Perm Opportunity As Customer Service Operator reporting to the Customer Service Team Leader you will be responsible for managing inbound calls Monday - Friday 9am - 5.30 pm. You will be able to demonstrate, at interview: A bright and personable telephone manner Excellent attention to detail A positive, can-d...
7 jobs matching this search were posted in the last week
Our client as a leading specialist in the UK for in the vehicle dealership sector, and strives to provide its customers with the highest level of customer care. The Contact Centre in Coventry is expanding and it's dedicated team provide an excellent centralised customer function, and also a challenging and interesting environment for it's employees, providing excellent training, support and long term development. The duti...
Job Title - Quality Consultant Location - Coventry based but covering West Midlands and London Benefits The position is salaried with a performance incentive scheme in place. 25 days holiday, pension, childcare vouchers, staff welfare programme in place. A car is not provided but travel expenses can be claimed About Us Sarina Russo Institute is the training arm of Sarina R...
Cash Plan Member Services Advisor required for Temporary assignment in Coventry £9.23ph Based in Coventry Start date Wednesday 22nd May on an ongoing basis Interviews on Monday 20th May and Tuesday 21st May Hours are 7.5 hrs per day To provide a confident, knowledgeable and efficient front line service to our company Cash plan members. The job holder will be responsible for pro...
Service Centre Advisor Competitive salary with performance incentive scheme Benefits The position is salaried with a performance incentive scheme in place. Based at an office in central Coventry. 25 days holiday, pension, childcare vouchers, staff welfare programme in place. About Us Sarina Russo Job Access is a global Welfare to Work...
Do you have experience of working in a customer service role handling escalated customer complaints? Do you have an enthusiastic and flexible approach with the ability to work as part of a team? Would you pass a criminal record and credit check? Our Client is looking for Customer Service Agents to join their team on a full time basis. On a daily basis you will be handling incoming customer service queries in a...
On behalf of our prestigious client we are looking for a number of "Full Time Collections Advisor's" This is a permanent position starting on as soon as possible You will be delivering a high level of Customer Services via outbound calls to customers to initiate arrangements to pay outstanding debt/arrears. It is essential that you have excellent communication skills, as well as previous customer service experience. Y...
On behalf of our prestigious client we are looking for a number of "full time, Fraud Agents" This is a permanent position starting on as soon as possible. You will be required to provide an expert investigative, consultancy advisory service by analysing researching and evaluating financial crime so as to maintain, develop and implement compliance with legislative requirements to minimise financial loss to the company and th...
Job Description A very much valued and prestigious client is looking for an highly skilled and motivated Customer Liaison Officer to work within their busy team. With the pay rate at £8.30 per hour, for a minimum of 3 months, with the possibility of an extension this is an exciting opportunity for the right qualified candidate to make their mark. PLEASE only apply if you can commit between 3 - 12 months wor...
Working for a market leading Training and Education Provider as their Internal Sales Executive this is an exciting and busy role that will offer you a challenge and financial reward in equal measure. OTE c£24,000 with a basic salary of £16,000 - £20,000 d.o.e. Dealing with a large volume of warm web derived leads you will be using your previous sales and customer service skills to discuss with potential candidates...
We are currently recruiting for 10 Fraud Advisor's to join our clients busy company. The successful candidates will be required to provide an expert investigation, consultancy and advisory service by analysing, researching and evaluating financial crime. You will need to develop and implement compliance with legislative requirements to minimise financial loss to the company and their clients. To be successful within this role you wil...
On behalf of our prestigious client we are looking for a number of "Full Time Collections Advisor's" This is a permanent position. You will be delivering a high level of Customer Services via outbound calls to customers to initiate arrangements to pay outstanding debt/arrears. It is essential that you have excellent communication skills, as well as previous customer service experience. Preference will be given to candid...
Contact Centre Agents £6.92 Coventry P6578b We are looking for Contact Centre Agents on a permanent basis to join our client.You will receive full training however you do need to have customer service experience to be considered for this role. So if you posses ·Excellent communication skills ·Customer service experience ·Interpersonal skills ·Accurate typing ·Ability to deal with d...
