Our client is an innovative and customer-centric company who (due to expansion) are now looking to recruit experienced Customer Services Team Leaders into their busy contact centre. You will be responsible for providing a first-class experience to customers whether they call on the phone or email the business, as well as overseeing and managing a team of approx' 10 x Customer Service Advisors. You will need to be proactive, energetic ...
A Coventry based company that operates managed services centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking a Customer Service Advisor to join their team. They provide services in the customer service, complaints, correspondence, fraud, disputes, chargeback’s, collections and debt management service lines, for both consumer and commercial customers. <br...
Contact Centre Team Leader - £18,000 + OTE An exciting opportunity has arisen for a established and well know brand in the Coventry area. A brand new contact centre will be opening in July and my client is seeking a target driven team leader to manage a develop contact centre advisors. Key Accountabilities will include; - To be responsible for managing a team of up to 12 advisors targeted to de...
Do you have recent customer services skills with experience of working in a fast paced customer orientated environment. Are you dedicated to further developing your career in the customer services field and are looking for the right organisation in which to grow and nurture your talent? At the Coventry we truly invest in our people and offers long term career prospects. But don’t just take our word for it - we hold the Investors In People G...
Customer Adviser A warm welcome In every one of our branches, helpful banking always begins with a good conversation. We believe in treating each of our customers as an individual. That’s why our in-branch Customer Advisers talk to customers one-to-one, finding out what really matters to them and identifying the products that best meet their needs. It’s all part of our goal to become the UK’s most he...
Customer Service Officer A warm welcome At RBS, great customer service begins with a warm welcome. Our goal is to become Britain’s most helpful bank, which is why in our branches up and down the UK we have enthusiastic, friendly and customer-focused people as the first point of contact for everyone who walks through our doors. As a Customer Service Officer, you’ll put customers at the centre of your day, m...
Contact Centre Manager - £25,000+ OTE An exciting opportunity has arisen for a established and well know brand in Coventry. A brand new Contact Centre will be opening in July and my client is seeking an ambitious Contact Centre Manager to drive the teams forward. Key Accountabilities will include; - Operational management of the Coventry Contact Centre, comprising of Outbound sales, lead generat...
Full Time Customer Service Supervisor for our Aftersales Department (Exhall) £17,000 - £20,000 Luxury For Less Ltd is a multi-award winning company that has enjoyed phenomenal success and expansion in recent years. As part of our on-going investment programme and to ensure the continued growth and success in 2013 and beyond, we are now looking to strengthen our customer care team and are looking to r...
This job is being advertised by Barker Ross who are operating as an employment agency. We require customer service personel so work in a national parcel company in Coventry. For this job role you must have previous experience in customer service and good telephone manner and excellent communication skills, also must use the IT systems to produce and utilise highly detailed reports which requires good IT skills. Must be able to...
Job Description We are currently looking for an outstanding candidate with excellent Telephony and Customer Service skills to start a four month temporary assignment to begin immediately (possibility of perm opportunity here for the right candidate). You need excellent administration skills and will ideally come from a Call Centre background. • Take initial customer notifications according to interna...
Job Description We are currently looking for an outstanding candidate with excellent Telephony and Customer Service skills to start a four month temporary assignment to begin immediately (possibility of perm opportunity here for the right candidate). You need excellent administration skills and will ideally come from a Call Centre background. • Take initial customer notifications according to interna...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
11 jobs matching this search were posted in the last week
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About Our Client Our client, one of the UK's most prestigious and well-known employers, has a number of exciting opportunities for enthusiastic Fraud Helpline Advisors to join its expanding team in Westwood business Park, Coventry. This high profile role really is your chance to shine Working to extremely realistic customer service targets, you will be dealing with calls from existing customers , offering support for any problem...
Parts Administrator/Spare Parts Sales Administrator/Spares Administrator Warwickshire £15,000 - £20,000 per annum (depending on experience) plus benefits Job type: Permanent, full-time Commencement date : ASAP Working from our Warwick offices. Duties Include Dealing with customer spare parts enquires and orders in a timely manner P...
Customer Care/Account Manager £22,000 - £24,000 Coventry FP/10696/PW A new role as a CUSTOMER CARE MANAGER has recently become available at our clients COVENTRY depot. The client is a leading provider of Express Parcels services in the UK. The role will involve managing the COVENTRY depots established accounts and act as a liaison between customer services and the customer. Your time will be spli...
Customer Service Operator - Inbound £7.50 - £8.00 / hour Temp to Perm Opportunity As Customer Service Operator reporting to the Customer Service Team Leader you will be responsible for managing inbound calls Monday - Friday 9am - 5.30 pm. You will be able to demonstrate, at interview: A bright and personable telephone manner Excellent attention to detail A positive, can-d...
Our client as a leading specialist in the UK for in the vehicle dealership sector, and strives to provide its customers with the highest level of customer care. The Contact Centre in Coventry is expanding and it's dedicated team provide an excellent centralised customer function, and also a challenging and interesting environment for it's employees, providing excellent training, support and long term development. The duti...
Inbound Customer Service Advisor - Perm £16,500 start, 12 week probation once passed Salary would rise to £17,500 Below are essential, please do not apply unless you have: Solid experience in a Customer Service Environment Previous Contact Centre Experience &n...
Job Ref: 525618 Customer Service Advisor Up to £16,000PA plus bonus potential (OTE top advisor approx £19,000) Coventry Hours - shifts between 9am - 8pm Monday to Friday (namely 9am - 5pm Week 1, 12pm - 8pm Week 2) and alternate Saturdays 9am - 5pm. (1 hour lunch Monday - Friday and ½ hour lunch on Saturdays). Our client aims to deliver low cost general insurance prod...
This is a fantastic opportunity to work with one of the UK's leading financial organisations. We are keen to speak with individuals who have strong customer service experience. Possess strong questioning, negotiating and probing skills. The ability to converse efficiently and effectively with a wide range of people on all levels is essential. Accurate keyboard skills and educated to GCSE level or equivalent which must include English...
Job Title - Quality Consultant Location - Coventry based but covering West Midlands and London Benefits The position is salaried with a performance incentive scheme in place. 25 days holiday, pension, childcare vouchers, staff welfare programme in place. A car is not provided but travel expenses can be claimed About Us Sarina Russo Institute is the training arm of Sarina R...
Key requirements include: Ability to use technology to satisfy and process enquiries. Ability to obtain accurate information from customers, whilst inputting it into a management system. Ability to assist in continuously improving customer service Ability to adapt, to be multi-skilled to cover other inbound calls as required. Enthusiasm t...
Customer Service Team Leader £19,000 - £20,000 based in Warwick. Working for a leading national organisation this is a fantastic opportunity for you to really move your career forward as a Professional Customer Service Team Leader. Please note only candidates with Contract Centre Team Leading Experience will be considered for this role. Based in their modern, airy and pr...
