A Customer Support Officer is required for a 12 month, full-time post in Durham City. The key duties within the post are as follows: Deliver exceptional customer service to all customers, both internal and external. Maintain an awareness and understanding of products and services in order to promote the organisation's products and services during communication with customers. Assist in monitoring the ef...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Organisation Description Do you have experience of coordinating and controlling a team? Are you able to follow a whole process from start to finish? Do you have the ability to multi-task? If so, then Reed Specialist Recruitment have just the role for you My prestigious client, based in County Durham, is looking to recruit a Service Controller to join their existing team. Full flexibility between the ...
Organisation Description Do you have experience of coordinating and controlling a team? Are you able to follow a whole process from start to finish? Do you have the ability to multi-task? If so, then Reed Specialist Recruitment have just the role for you My prestigious client, based in County Durham, is looking to recruit a Service Controller to join their existing team. Full flexibility between the ...
An exciting opportunity has arisen to work with a large utilities company at their sites based in Peterlee. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have proven customer service experience from a relevant environ...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
A Part-Time Customer Service Advisor is required for a national recycling company based in Chester-Le-Street. Offering a salary of £7.00 per hour plus bonus. Our Client is a market leading and expanding national recycling company, dealing with independent and national caterers across the UK. Their customers range from local pubs independent restaurants and takeaways to national chains such as Burger King, Mitchells & Butler...
Our client supplies stockbreeder products to agricultural stores and farmers across the UK. Duties will include: Ensure orders are processed in accordance with company operating procedures (including official MAFF regulation and filing) Take incoming phone calls relating to sales (including up-selling / cross selling) and customer enquiries, ensuring excellent levels of service at all times. Record th...
CALL CENTRE ADVISORS / TELESALES £12,000 plus COMMISSION, OTE +£20k & EXCELLENT INCENTIVES (5 day working week inc evenings & weekends) Due to continued growth and success Carcraft have an excellent role available to join their team. You will be making outbound sales calls to previous customers or customers who have registered interest on the company’s website. We are lo...
An exciting opportunity has arisen to work with a large utilities company based in Peterlee. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promote the products and services of the company. Successful candidates will have proven customer service experience (e.g retail, call centre). We have...
An exciting opportunity has arisen to work with a large utilities company based in Peterlee. This includes all the additional benefits of being on a permanent contract with a large, successful company. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, predominantly through email and letter enquiries. You will ensure first contact resolut...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
An opportunity has arisen for a Customer Service (Payroll) Assistant to join an aquisitive division of a large FTSE100 organisation . This vast growing division mainly administer full payroll services for various profile of clients. The successful candidate will be required to work closely with colleagues to provide a full administration service to include answering telephone enquires and ensure that Service Level Ag...
An opportunity has arisen for a Customer Service Assistant (Payroll) to join a busy Payroll division of a large FTSE100 organisation. This vast growing division mainly administer full payroll services for various clients (Public & Private Sector). The successful candidate will be required to work closely with colleagues to provide a full administration service to include answering telephone enquires and ensure that Service Level ...
Benefit Customer Service Advisor Locations: County Durham Good rates of pay Job role To verify information, assess and award Housing Benefit and Council Tax Benefit in accordance with Government legislation, Case law and Council Policy. Examine claim forms, verify supporting documents and cross-check information provide...
Call Centre Agent Temporary contract Locations Northumerland and Newcastle Job role; To effectively manage incoming customer telephone calls and process the information received accurately To be professional at all times whilst in the Contact Centre. To handle calls in a consistently polite, professional and efficient manner. To have an understanding of the significance of customer service an...
Organisation Description Reed are working with a large orgnaisation based in Darlington, who are looking to recruit an experienced Team Leader. If you have Team Leader/Supervisory experience within a contact centre, then this could be the role for you This is a permanent position with IMMEDIATE starts available. Job Description Heading up a contact centre of ar...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
Summary Our Customer Service Assistants are experts in building relationships with our customers, advising on all betting shop products and have the ability to drive promotions with great enthusiasm. If you enjoy sport and interacting with people and are passionate about providing excellent customer service in a fun and friendly retail environment this may be the role for you ...
Our students need your support Help students achieve their goals Give them financial support and guidance Be part of a dedicated team Enhance the reputation of our contact centre With around 2,000 employees, the Student Loans Company provides financial services to over one million students annually, in colleges and universities across England, Northern Ireland, Scotland and Wales. Supportin...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
An exciting opportunity has arisen to to work with a large utilities company based in Peterlee. It is a temporary ongoing position. Responsibilities include dealing with a diverse range or queries in relation to existing customers accounts, first contact resolution and promote the products and services of the company, while always providing excellent customer service. Successful candidates will have some proven customer service experie...
Summary Are you passionate about customer service? Do you want to work in a fun and fast paced customer service role? At Gala we currently have vacancies for Team Assistants. Everyone who works for us plays a huge part in delivering our exceptional customer experience and working for us you will ensure we create a good time, every time for our customers providing fantastic service, games and good times.</p...
