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Date: 4 days ago
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Maidstone, Kent
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£25,000 - £30,000 per annum
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6 applications
Sales Team Manager - £25,000 - £30,000 + OTE Our prestigious client based in Maidstone is looking to recruit a Sales Team Manager to join their team. This is an exciting opportunity very rarely available at this level. Manage and coach a team of 5/6 staff with in all elements of managerial support including KPI management, staff appraisals, performance mana...
One of the world's leading names in e-commerce is looking for a talented Operations Manager to join their Seller Support Operation in Cork, Ireland. Forerunners of innovation, my client has ambitious plans to continue to create new technologies and expand both their service provision and product availability to a growing number of customers around the world. This is an incredibly exciting time for a committed, ambitious individual to join t...
Our key client, a UK market leader in their field is looking to recruit an Operations Manager to join their operation based on the outskirts of Glasgow. The role will involve overseeing the processing and allocation of services and ensuring outstanding customer service delivery to clients. You will manage a team of circa 40 staff with 3 direct reports, ensuring best practise adherence on a daily basis. Responsibilities will inc...
This is a very exciting time to join a well established insurance group in a managerial role. You will be required to manage, coach and develop multiple teams working in a customer services environment. You will also be heavily involved in recruitment, implementation of new systems and process and compliance. The ideal candidate will be an experienced operations manager currently working within a contact cen...
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Date: Today
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Epsom, Surrey
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£20,000 - £23,000 per annum
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2 applications
Call Centre Team Leader Epsom, Surrey Monday - Friday 8.00am - 5.30pm £20 - 23K per annum Our client based on the outskirts of Epsom, Surrey are looking to recruit a Call Centre Team Leader, to assist the Call Centre Manager in ensuring the smooth running of the Call Centre by monitoring and mentoring the call centre operatives, assisting in ...
TITLE: Operations Manager ( call centre ) SALARY : to 40000 LOCATION: London SECTOR: service sector THE ROLE: To manage, supervise and motivate a team of Project Managers who themselves oversee the running of multiple projects globally Recruit, motivate, supervise and lead a team of project managers ( performance appraisals/motivation) Plan all training for staff Dr...
Company: Our client is a well known health care company who are now recruiting a Swedish Inside Sales Customer Relations Manager in their Dublin headquarters. Role: The role involves the following; -Maintenance of internal database of accounts with sales revenue and key performance targets -Strengthen existing relationships with customers and initiate new customers -Understand how customers use their promotional prod...
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Date: 6 June
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Poole, Dorset
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£40,000 - £45,000 per annum, inc benefits
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12 applications
Operations Manager Manage the Contact Centre across three sites Accountabilities: Set targets for, appraise, develop and review immediate reports and ensure this occurs for all the centres personnel To effectively lead or contribute to business projects, ensuring delivery to deadlines/timescales, involving the relevant people ensuring timely and up-to-date communication, considering benefits, costs and c...
Leading a team to ensure customer service excellence and the achievement of performance targets as agreed with the client. Ensuring client expectations are met through regular and effective communication, translating their needs in to operational activities. Company Information: Growing International organisation with a passion and focus in creating a marketing leading 'customer journey' About the Role: Manage 'Opera...
As part of my clients expansion plans, they are now looking for an additional Sales Manager in the Contact Centre. The job role will be to: ¿ To lead and manage a team within the Contact Centre ¿ To manage day to day activity ¿ To carry out compliant reviews ¿ To train and develop the teams to maximise results, in line with, and to exceed company expectations ¿ To ensure complianc...
About us Sitel is a global Business Process Outsourcing (BPO) leader. Sitel as a company is a fantastic place to work. - We know this as we have listened to our employees via different varieties of forums and employee engagement surveys Our company Ethos is based on the following 3 factors Vision - We have a defined and structured vision to ensure we have talented individuals to carry us forward as we expand. ...
We are seeking a highly professional Collections Team Manager who has a background in collections and contact centre management. Working for a major organisation the role will be responsible for Team Leaders and collections Operatives. Candidates must come from a Collections background both sonsumer and business, working within a high client delivery organisation. The Role 1. JOB DETAILS a) Reports to</b...
East Midlands trains carries over 66,000 people across its network each day and employ over 2000 people over 87 locations. We are part of The Stagecoach Group, which is a leading international public transport company, with extensive operations in the UK, United States and Canada. Stagecoach Group is a major UK rail operator, running the East Midlands Trains, South West Trains, and Island Line networks. It is also a partner in Virgin...
22 jobs matching this search were posted in the last week
Organisation Description A leading Call Centre based in Belfast is seeking to recruit an experienced Resource Planner. Job Description Job Purpose: To produce cost efficient resource schedules, measure and analyze operational performance ensuring that SLA’s can be achieved. To analyze call patterns by call type and campaign, producing accurate ...
Business Development Manager Yorkshire or home based £35,000-40,000 +commission (£80K OTE in year 1) +Exec Car My client operates a multi-site contact centre outsourcing business with clients spanning utilities, financial services, automotive and FMCG. With a strong bias towards outbound sales, they are also looking to further expand their offer into customer service, government, retail and tourism. As ...
BUSINESS DEVELOPMENT MANAGER - CALL CENTRE OUTSOURCER North West England/Home based £50,000-70,000 +car +commission +benefits This is a great opportunity to join an innovative call centre outsourcer that delivers primarily niche outbound campaigns. With responsibility for networking/cold calling and tendering for new business, they are looking for a Business Development Manager to source and win new clie...
Due to continued growth my clients are looking to recruit an Operations Manager. Main duties will include: ¿ To take overall responsibility for a team of circa. 50/60 Agents, Team Managers and Coaches. ¿ Build strong strategic partnerships with key clients ¿ Develop and grow the department through achieving highest levels of quality, service and performance. ¿ Manage departmental profitability based on sound...
This is an excellent opportunity to join a well-established national business within their customer support function. Being responsible for the contact centre workforce planning, scheduling and real time analysis you will be supporting the Senior Planning & MI Analysis t with the specification, analysis, production and distribution of management information to meet the needs of the internal management team and extern...
Call Centre Manager Independent estate agency in the South East of England comprising more than 110 branches. It has developed its own Call Centre which now includes around 20 full and part time staff. The Call Centre generates property valuations and looks for other business from opportunities missed by our offices. In addition to this it provides a virtual branch service to our clients when the branches are e...
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Date: 5 days ago
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Spain,
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£28,000 - £35,000 per annum
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12 applications
RecruitGibraltar are currently helping our client who is a market leading egaming company who has a great opportunity for a VIP Account Manager to be based in Madrid. Responsibilities: Manage and deliver the VIP Programme across Spanish language Combine highest levels of service, competitive product offering, and reward schemes in order to grow number and value of High Value clients. Responsible for building rel...
The role holder will support the Senior Resource Analyst in production of all aspects of short to medium term resource plans / forecasts that drive operational performance and availability to meet customer demand, ensuring all recruitment, attrition and resource changes are embedded into the tactical delivery plans. The role-holder will be also support the production & analysis of deviations to budget / long...
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Date: 6 days ago
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Rochester, Kent
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£40,000 - £50,000 per annum
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20 applications
Contact Centre Partners are delighted to be supporting a leading brand with its requirement for a Call Centre Manager to join their expanding sales and customer service focused operation. As the Call Centre Manager you will be responsible for overseeing the entire running of the contact centre which is currently at 25 FTE, consisting of sales & customer service agents and team managers. You will be responsible for directing an...
Call Centre Sales Trainer - General Insurance This is an exciting opportunity for a proactive Sales Trainer to take responsibility for the sales training of new and existing staff, team leaders and sales managers across multiple product lines such as travel insurance, car and home insurance, private medical insurance and life insurance. As Sales Trainer responsibilities will include: Manage, devel...
As part of my clients expansion plans, they are now looking for an additional Sales Manager in the Contact Centre. The job role will be to: ¿ To lead and manage a team within the Contact Centre ¿ To manage day to day activity ¿ To carry out compliant reviews ¿ To train and develop the teams to maximise results, in line with, and to exceed company expectations ¿ To ensure complianc...
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Date: 6 days ago
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Chatham, Kent
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Competitive salary
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13 applications
A Senior Appointment, for an experienced and dynamic Call Centre Manager to join a very large, well known and long established company in Kent. The Call Centre supports over 100 branches locally and your role is to increase the company’s market share. We are looking for a strong leader, someone that is used to ensuring positive results from your team. The call centre seats around 25 sales experts and you will be responsible f...
