Contact Centre Manager Location - Derbyshire Competitive remuneration package based on experience Privately owned and entrepreneurialgroup of companies with a diverse range of business activities including, Motor Insurance, Accident Management and Automotive Repairs are currently seeking to attract a highly experienced Contact Centre Manager to join the group in Derbyshire for a unique opportunity. The role of ...
Our client is a hugely successful financial services organisation with an extensive reach across their industry. They have multiple sites around the UK and are a fast paced, progressive business. They now seek to find a Senior Operations Manager to ensure the Customer Service framework is both industry leading and in line with FSA regulations. The role will report into the Operations Director. The role is ultimately to ensure that se...
Proven Sales Contact Centre Manger required to work within a fast paced Sales and service environment. A value led organisation where cultural fit is as important as technical ability. Strong academia and a previous history within financial services are desirable. Hard work is rewarded with excellent benefits and an environment where people want to be involved with the continued growth of this business. You will offer ...
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Date: 2 days ago
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Portugal,
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€16,000 - €17,000 per annum
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3 applications
ASSISTANT CALL CENTER MANAGER FRENCH/GERMAN/ITALIAN/ENGLISH LISBON, PORTUGAL 1,100 Net Euros + Incentives + 80% discount off accommodation +++ Excellent Career + Free Water Sports + Free Portuguese Lessons Company Description: Our passion is what led us to achieve the worldwide leadership in our market and it is also what helps our clients to achieve what once may seem...
Full Time- Shifts to include evenings, weekends and bank holidays on a rota basis. Salary up to £25k Our client is currently looking for a Dialler Analyst/ Manager to manage their outbound dialler for multiple outbound teams within the business. You will also be required to support the business implementation team in the production of daily client and management reporting. Key Responsibilities & Dut...
A great opportunity for a Team Manager with substantial experience from an outbound call centre to join this busy and fast paced company. This role is to manage the performance, development, training and day to day duties of a team of Outbound Call Centre staff. Managing KPI's and SLA targets. You will also be responsible for any escalated issues that arise and some HR aspects will also be required such as recruitment, performa...
A major and recognised brand seeks an experienced Resource Planning and Forecasting Analyst to work as part of an energetic and progressive team through which you will be supporting the contact centre service operation. You will be looking for further opportunity, development, and the chance to work within an operation developing and shaping its operational support function. You will have the talent to help drive the ...
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Date: 17 April
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Kingswood, Surrey
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£35,000 - £38,000 per annum, inc benefits
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7 applications
Leading Investment firm is currently recruiting a Client Services Team Manager on the Personal Investing Team, based at their Kingswood site. Purpose of the role To deliver first class service to customers, by visible and high profile leadership to the Phone Teams. Leading by example and demonstrating total commitment at all times to the delivery of customer service at the highest levels. Provide a role model<br ...
We are recruiting for a Collections Team Manager for an on behalf of our major client - ideal candidates will come from a collections background having worked within a call or contact centre previously. The role will require the management of collections agents working within the credit card environment or similar managing the full time evening operation. 1. JOB DETAILS a) Reports to : Customer Service Manag...
We are working in partnership with a highly prestigious company to appoint a Head of Operations & Change to lead a brand new contact centre operation. Leading the business through the period of transformational change, whilst ensuring that business as usual continues to operate to the exceptional standards set by the company forms the cornerstone of the role. Managing a budget of around £5m, you will be resp...
