Contact Centre Manager jobs in Smethwick

Assistant Call Centre Manager - Birmingham

Date: 10 May
Birmingham, West Midlands
£28,000 - £31,000 per annum, OTE
36 applications

Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for ensuring specific Service Level and Service Quality are delivered at all times while achieving targets for call centre efficiencies. You will be implementing call centre policies and procedures in line with overall corporate objectives. The ACCM will also implement a culture of coaching through a coaching style of leadership in line with b...

Call Centre Manager

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Date: 13 May
Birmingham, West Midlands
£40,000 - £50,000 per annum
33 applications

Call Centre Manager Birmingham £40,000-50,000 My client is a B2B organisation with an entrepreneurial culture where expansion and change are a daily occurrence. They are now looking for a driven and motivated Call Centre Manager with the ability to lead up to a 100 seat multi-channel contact and reservations centre. YOU MUST HAVE THE FOLLOWING SKILLS: Current experience of leading a similar ...

Assistant Call Centre Manager wanted for busy outsourcer Featured

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Date: 2 May
Dudley, West Midlands
£25,000 - £30,000 per annum
67 applications

posted by:
Conduit UK

About Us Conduit is one of the largest providers of contact centre outsourcing services in the UK and Ireland. A vacancy has arisen on our NHS Direct contract based in Dudley for an experienced Assistant Call Centre Manager. Role Summary Work with the Ops Manager to set clear performance objectives and introduce appropriate changes and improvements for ...

Assistant Contact Centre Manager

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Date: 16 April
Dudley, West Midlands
£28,000 - £30,000 per annum
100+ applications

Job Title: Assistant Call Centre Manager Location: Dudley Salary: £28-30,000pa Bonus: 15% Role Description Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. The ACCM wi...

Customer Services Team Manager

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Date: 8 May
Solihull, West Midlands
£23,000 - £29,000 per annum, inc benefits
45 applications

posted by:
The Curve Group

Our Client is a Financial Services company based in the West Midlands, who has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider. Customer Service Team Manager - Contact Centre An exciting opportunity has arisen to work for a forward thinking organisation as a Customer Service Team manager. The purpo...