Customer Service Advisor Shoreditch, London Exciting opportunity for a customer service advisor to join a young & dynamic online travel agency in the heart of Shoreditch. The role You will need to be a real "people" person with lots of energy and enthusiasm, an excellent communicator and someone who thinks quickly on their feet. You’ll enjoy problem solving and finding solutions. <p...
Tableau Software is one of the fastest growing technology companies in the world, with nearly 100% annual sales growth. Tableau makes fast analytics and visualization products that help people see and understand data of any size or format. The company is on its way to becoming a large, market-defining company in the business intelligence industry and is next in a long line of high profile Stanford spinouts (e.g., Google, Yahoo, VMWare). Cus...
I am looking for a Contact Centre specialist with a passion and previous experience driving Customer Experience and implementing improvements to ensure quality of service is received at all levels. About the Role: The main purpose of this role is responsibility for the user experience, from the contact centre and the website. Working closely with other areas of the business including the Customer Support teams to ensure th...
(Please note that you must have previous car rental experience to be considered for this role) Hertz is now recruiting for an Operations Support Coordinator reporting to the Operations Support and Commercial Services Manager. The Operations Support Coordinator is responsible for providing Operational Support to Hertz locations through in-depth business knowledge, effective communication, collation and distribution of reports an...
Job Title: Customer Services Team Leader Skills: Experience as a Customer Services Team Leader in a B2b environment, ideally with foreign language skills (French, German, Spanish or Italian). Salary: £25-35k Location : East London Overall Job Purpose - You will maintain a highly motivated, organised, and customer-focused unit - Be the customer champion for key accounts - Ensure processes are mainta...
If you love commission and chatting online, this will be your dream job This is your chance to gain invaluable experience working within London’s Leading Communication centres, which fosters a vibrant energetic and fun culture. Secure your position immediately within a rapidly expanding company, which encourages personal development and growth. The Company The offices are based in South West London, fun, sociable, fri...
Job Title: NORWEGIAN speaking Customer Account Manager Skills: Fluent NORWEGIAN, Client experience. Salary: £22.5k Location: Barnet, North London, Northern Line or train from King’s Cross/Moorgate via Finsbury Park. You will manage a portfolio of your own customers, handling their day to day requirements and helping to build business. • Build relationships with customers and train them in best practice ...
Client Services Assistant Mitcham £18,000 per annum 5 month contract role Responsibilities: You will be responsible for customer enquiries and orders. Accurately input customer orders into the order-entry system and follow through to invoicing to ensure customer needs are met in a timely and effective manner Record all customer enquiries and re...
Reporting to the Head of Development, the successful candidate will be responsible for the management of the client delivery area of the business. This is a challenging and varied role that will suit a highly motivated and organised individual who enjoys leading a team and having regular contact with customers. You will manage all new client implementations and upgrades and have the responsibility to ensure that these processes are effe...
This permanent position working within an industrial unit managing a team of customer service advisors to ensure Service Excellence is maintained with customers, ensuring that customers have confidence in the companys ability to resolve problems. Coaching, motivating and supporting staff and running feedback and debriefing sessions to resolve customer issues and identify opportunties to improve procedures. Ensure that customer records are a...
Telesales / Customer Service You would be working on behalf of a mobile phone company and dealing with in-bound calls. This would be renewing, upgrading and cancelling customer contracts, and there won’t be any cold calling. The contract is on a 10 week temp to perm basis, the salary is £7 an hour and you will get paid weekly. Once you go permanent with the company, you salary will increase, however, this is yet to be conf...
Title: Trainee Intellectual Property Investigator - Multilingual (Spanish, Russian, Polish and / or Italian) Location: Central London Salary: £20,000 per annum Duration: Perm Description: Our client are Protection specialists; their clients are mostly Law Firms or Trademark Attorneys, but they also work directly with some of the biggest global brand owners. They undertake detailed Int...
This is an 8 week assignment in a busy customer service enviornment where attention to detail and strong communication skills are of paramount importance. Duties include raising call logs in response to customer contact and setting up new accounts in accordance with company guidelines. Generate reports and letters as required. involvement in debt management by discussing overdue invoices with customers and agree resolutions. The working wee...
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We are seeking clear, confident communicators to join our outbound call teams based in our charity call centre. The role will involve making contact with individuals who have previously expressed an interest in the charity or may even be giving to the charity. The objective of the call will be to secure additional funds for the charity using a friendly, warm and persuasive manner. Hours are really flexible. We ask th...
Our client are seeking confident, warm engaging communicators to join their teams based at this call centre based in Brixton. You will be responsible for making contact with individuals who have previously expressed an interest or may already be giving to the charity. You should feel motivated by the idea of raising funds for major charities and be a positive, tenacious team player You should be available for at least ...
My client is looking for someone to join their vibrant team, providing excellent customer service to their existing client base. The Role: To provide prompt and effective complaint handling for French and Dutch customers Updating the database of any problems or changes Keeping calm under pressure at all times The Person: It is essential that the successful candidate ...
My client, an international bank, are looking for a Spanish speaking candidate to work in one of their central London branches in customer services as a cashier. You will be fluent in English as well as Spanish and will be immaculately presented. Experience as a cashier within a retail bank is absolutely essential as is proven face to face client service experience. This is an on-going temporary role to start immediately Profile <br...
Organisation Description To act as the Representative of the company brands providing excellent customer service through inbound and outbound telephone calling, whilst building and maintaining customer relationships. Job Description Act as primary contact point for all customers and consumers Conduct outbound calling activity as required by the business and instructed...
Corporate Receptionist £24,000 If you meet the criteria for the role as detailed below please send your CV. Only suitable candidates will be contacted. Our client is looking to recruit a receptionist with high profile 4-5 star hotel reception background to join their elite team. As an Elite Team Receptionist you will be expected to be flexible to work on different locations across London (Zone 1 & 2) as...
Due to company expansion BBA Reman are seeking a multi linguist entrepreneure to help set up and develop the Scandinavian desk at a growing automotive remanufacturing company. We are looking for one or all of the following languages: Danish, Swedish, Finnish or Norwegian. You will be reporting to the Directors and with continuous training will develop your customer service and web based skills. The Package: Competitive S...
We dont offer jobs. Only careers. We are currently looking for a talented and hardworking person to join our busy Engineering Helpdesk in the iconic Knightsbridge store. As an Operator, you will be the primary point of contact for staff wishing to make enquiries and reporting faults across the entire retail estate. Day to day you will log the calls and arrange appropriate repairs or maintenance with the appropriate engineer / ...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Increased growth has led to the opening of a new role for a Support desk Advisor to join our clients London operation. The Role :- Answering telephone calls in a professional manner Dealing with customer queries which involve speaking to Doctors and Medical Secretaries Having the motivation to learn as many of the queries are related to software related issues Any experience of Software Su...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Our client is one of The UK’s leading Serviced Apartment providers are seeking to recruit a Service Centre Executive to join their small but growing team based in their modern and quirky Central London head office. For many who travel to London and New York, particularly families, accommodation is one of the biggest things they’ll be buying in a while. They get asked all kinds of questions, at all hours and they pride themselves on respondi...