Role: Customer Services Agent Reporting to: Customer Services Manager Location: London The Role Working within a busy professional telecoms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set. Job Description Receive i...
A leading high street fashion brand requires energetic and motivated Customer Service Advisors to work in a fast paced environment at their UK Head Office. Key Responsibilities: -Provide a high standard of customer service by telephone or e-mail -Respond promptly to customer inquiries -Handle and resolve customer complaints -Obtain and evaluate all relevant information to handle inquiries and complaints...
A leading online reservation specialist requires a German speaking Level 2 Technical Support Representative to provide technical support to customers. You should be a bi-lingual (German/English) Technical Support Representative, experienced in 2nd line outstanding customer, application/software, windows, and network/connectivity support. Key Responsibilities: Assisting customers with their technical- and software-rel...
One of our prestige clients is looking for a number of fluent Italian individuals to work full time on a short-term contract work. Duties: • Handle inbound and outbound calls/e-mails within Company guidelines • Contacting business clients • Handling client’s details confidential • Writing documents in Italian and in English • Escalate questions and issues to Customer Service Super...
My client based in north london is looking for expereicned customer service representatives who preferably have a background in the gaming or banking industry, the position is to work in a busy and fast past call centre and will be responsible for inbound service and support services across the range of brands. Currently the inbound customer contacts are received via the following channels; Telephone, Email & Chat. The contacts vary in comp...
A leading online reservation specialist requires a German speaking Weblink Optimisation Specialist to provide consultative customer service support in order to maximise client revenue. This is done by proactively contacting restaurants & assisting them in increasing their available online reservation inventory. Key Responsibilities: Performing proactive contacts with restaurants to encourage additional online inv...
Customer Account Manager - Not Sales Oriented 22 - 24k Our client based in North London is looking to recruit a 'Customer Accoung Manager' who will be: responsible for a portfolio of customers , managing their day to day requirements and development and, responsible for customer loyalty and account growth; and client's product evolution and d...
Main Purpose of job role Working within the Sales Progression Department. Checking and confirming new sales reservations at head office. Ensuring time scales are met for legal exchanges and completions. Producing weekly and monthly sales reports. Main duties Checking through new sales reservations Confirming details of the purchase with clients and setting legal time scales for exc...
Job Description This is a temporary postion to work for one of our high profile accounts. You will be based in a contact centre taking in bound calls. You must be available from Monday 28th May to 28th September 2012 and have no annual leave booked during this time. • To provide a world class contact centre handling communications, by telephone, by email, in writing and in person. • To ensure that c...
Customer Service Helpdesk Advisor, London A Customer Service Helpdesk Advisor is required by our client - the global market leader in delivering Software as a Service back office solutions to the Hospitality Industry. Working on a rota basis in their Central London office, as a Customer Service Helpdesk Advisor you will provide outstanding support for a range of products via telephone and email. In your role as a Custome...
Job Title: Telephone Based Charity Fundraising : (40 POSITIONS APPLY NOW +++ IMMEDIATE START) Location: Brixton or Holloway Road Salary: 6.45 ph for afternoon shifts OR 7 ph for evening shifts + BONUS PAY AND PERFORMANCE PAY Would you like to help one of the UK`s top charities? Join a fun and sociable call centre team in London O...
Customer Service Agent For this role you must have a CRB dated within the last 12 months Working hours Candidates must be flexible, weekend work will be required at times, must be available to work shifts from 08:00 to 20:00 Role Scope Responsible for first line and follow-up customer contacts by telephone, email, letter and in person. Responding politely and efficiently to queries spanning p...
Inbound Customer Service Advisors ( G ERMAN & ENGLISH) based in Central London. IMMEDIATE START We are seeking experienced German Customer Service Advisors for PART TIME (20-30 hours per week). You must be able to speak Fluent English alongside Business Fluent GERMAN WHAT ARE WE LOOKING FOR:- •<s...
A well established professional membership body is recruiting for a Customer Service Advisor to join their team in Central London. Contract: 6 mth Salary: £20,500 First point of for all membership related enquiries including: student members affiliate members, full members, fellow members and members in practice. Providing customers with advice and guidance on their ongoing experience with the...
Retail Assistant / Customer Service / Buyer London £Competitive Salary Our client is the UK's most successful Buy & Sell store with outlets nationwide. Due to extensive expansion they currently have vacancies in their London stores for Sales Representatives and Buyers. Buyers To be a good buyer, you should: Be able to make decisions, meet targets and work un...
You will be working for one of the UK's leading accommodation providers in the lead up and during the London 2012 Olympics. Your responsibilties will be ensuring the safety and welfare of their customers whilst delivering excellent customer service both to the customer and operationally. The successful candidate should be able to demonstrate: Productive working relationships, providing support to colleagues and sharing b...
An exciting role has become available for a professional serviced apartment specialist located in West London. This company is rapidly expanding business and would suit anyone who would like the opportunity to further their career. £15k base salary - up to £21k depending on performance Day to day responsibilities: Communicate with clients and property partners via email and phone courteously and e...
JOB PURPOSE: The Client Services Manager (CSM) will manage all Swiss Post Solutions (SPS) service operations at our client’s site. The post holder will deliver gross profit targets, defined SLAs, and pursue any business development opportunities with the client. The CSM will also be responsible for managing all SPS staff, ensuring a culture of service excellence, while helping to develop and cross tr...
My Client are looking for a Customer Services Manager to manage and support the internal and external customer service teams. Responsibilities: To respond to all customer communications with timely, accurate information. Assist the teams to provide internal departments with feedback and reports to assist the business in understanding the route causes of issues to deal with them. Lead improvements to inte...
Customer Support Agent Fluent in French AND German West London £17-18K Per annum Full time, split among 4 days only (8-6 PM with 1h lunch) Our Client, a global service company is looking for a Customer Support Agents , fluent in French AND German to join their expanding team in West London, providing a high quality service to customers and support to the...
Customer Account Manager - No Sales 22 - 24k Our client based in North London is looking to recruit a 'Customer Accoung Manager' who will be: responsible for a portfolio of customers , managing their day to day requirements and development and, responsible for customer loyalty and account growth; and client's product evolution and development....
Corporate Reception Manager £28,000 per annum Shifts 08.00 – 17.00 and 09.00 – 18.00 Our client based in St Pauls is currently looking to recruit a Corporate Reception Manager to manage the reception area, 2 Receptionist as well as deal with high profile/demanding clients in a professional manner. Duties and responsibilities: • Fantastic knowledge and experience in dealing with HR policies and...
German Customer Service Representative MUST HAVE AT LEAST 1 YEAR OFFICE BASED CUSTOMER SERVICE EXPERIENCE Near Watford up to 25K Would you like to work for a company that provides unparalleled opportunities to build your career and opportunities? Our client has a diverse set of businesses in which to work and grow in 160 countries. Presently, they are looking for...
French speaking Customer Services Advisor South West of London £18K per annum + benefits What you need: Fluent in French AND English is a MUST Ideally educated to 'A’ level or degree level Customer Service or telemarketing experience over the phone Hard worker with a sharp eye for details Excellent team player Outstandi...
BACKGROUND INFORMATION A customer service advisor is required to join our team in West London on a part-time basis, weekends only. ABOUT UNITE GROUP PLC UNITE Group PLC is the UK`s leading developer and manager of student accommodation - in 2012 we will have our 21st birthday. Our core business is building properties for students to live in while studying at university. We then provide great customer service and...
