My client has had a fantastic and rare opportunity become available within their organisation. This role is a Customer facing role therefore it is essential that candidates are able to communicate effectively and have had experience within a Customer Service type role. The main day to day responsibilities will be: To co-ordinate the day to day activities of the other staff to produce a consistently high level of personal...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
We are now recruiting for experienced Call Centre advisor's to work in one of the UK's leading contact centres, with some of the world’s leading brands. We are a great position to be recruiting for one of the Country's largest call centre company's which has vacancies within its Customer Service and Sales department. With the company growing, we are looking for great individuals to join the team. We are looking for someone who is confident ...
An exciting opportunity has arisen to work for a reputable and rapidly growing Cambridge based company. My client is currently recruiting for additional weekend members to join their Customer Care team to handle all enquires whilst providing outstanding levels of customer service and to resolve both client and customer queries. This is a varied role offering a mix of Custome...
Our Client is looking for a Customer Service Representatives with languages. The successful candidate must have previous retail or call centre experience with excellent communications skills, ability to speak and understand different European languages with the ability to converse at all levels and being able to deal with inbound calls from customers to ensure full resolution of issue has been achieved. You will be working in a ...
Job Title: Support Care Team Member Location: North Cambridgeshire Job Type: Temporary to Permanent Salary: £15,152 per annum Are you passionate about working for a worthy cause? A well known organisation in North Cambridgeshire has an exciting vacancy for a Supporter Care Team Member. Your role will include: • Processing and responding to donations • To create, update and process record...
Temporary to Permanent Supporter Care Team Member: The main purpose of this role will be to process and respond to correspondence and donations. Main duties of this role will be: • Database management • Communicating with supporters via various methods i.e. letter, telephone and e-mail. • To recruit, retain and develop individual supporters and promote legacies. • Maintain awareness o...
CUSTOMER SUPPORT (GERMAN - DEUTSCHSPRACHIGEN) - GAMING - CAMBRIDGE We are seeking a motivated and multilingual Customer Service / Customer Support Executive (German Speaking / Deutschsprachigen) to work at one of the world’s largest independent Online Games Studios. Read on... The Company... With 3 Guinness world records; a Queen’s Award for Enterprise ...
Sales Admin Manager Our client, specialists in the development, marketing and manufacture of personal care products are seeking a Manager to oversee the sales order processing department. Candidates will need to be experienced and preferably from an FMCG company. Our client operate in a fast moving environment where customer orders must be delivered within days of receipt. The expansion of their customer base and pro...
Business Change Manager - Customer Services, ESOL (Job Ref: ECNEW15) Salary: £33,900 - £38,100 Location: Cambridge University of Cambridge ESOL Examinations (Cambridge ESOL) provides the world’s leading range of qualifications for learners and teachers of English for Speakers of Other Languages (ESOL), taken by over 3 million people in 135 countries every year. We are seeking an experienced business ...
Our client is looking to recruit an enthusiastic candidate with experience and success of working in debt collection. The role requires a flexible individual who is willing to work with management to develop the position to meet business needs. If you are flexible, enthusiastic, have proven success working within debt collection and are looking for an exciting six month fixed term opportunity then please get in contact with us. ...
We are seeking an experienced call centre / sales candidate to join our city centre based client. Working in a personable and friendly environment, you will be responsible for coordinating the renewal of music based licenses, dealing with small independent businesses through to large national accounts. You will provide accurate information to clients, manage their expectations and deal with any enquiries that they may have. ...
We are looking for someone to manage a team of back office administrators who provide support to our clients call centre function. You will be responsible for overseeing the day to day work load, ensuring your team are working to strict SLAs and KPIs, are processing work accurately adhering to strict industry regulations at all times. Working 35 hours per week between 9am and 5pm, you will be managing a team of between 12-...
Our Client is looking for a Customer service Advisors. The successful candidate must have previous retail or call centre experience with excellent communications skills with the ability to converse at all levels and being able to deal with inbound calls from customers to ensure full resolution of issue has been achieved. You will be working in a team. It will be £6.90 - £8.00 an hour, full-time on a shift b...
A fluent Swedish Customer Service Assistant is required for a fantastic opportunity to work for a large growing global organisation based in Cambridge for a music company as a Customer Service Representative (off-line) Must be fluent Swedish to start on the Tuesday 10th May, you must be flexible to below shift patterns and be able to commit for at least a 5 week period with the possibility to be extended. Role: Customer Servic...
Responsible for the day to day supervision of the small administrative team that comprises our Customer Response Centre and with it the processing of Response Repairs and related works orders from the initial receipt through to job completion and closing Response Repairs service delivers high quality maintenance and repairs services to a wide range of predominantly housing sector clients. Within that service r...
Job Description This is an exciting opportunity to actively contribute to the Contact Centre for our prestigious Financial Services client based in Peterborough. You will be responsible for handling and processing a wide range of INBOUND customer service requests ensuring that tasks are completed on time, every time. Successful candidates will be subject to CR...
Join an award winning company that has excellent opportunities for career development and progression If you are looking for a company that provides a fun and sociable working environment then this is the job for you Due to their ongoing success, one of our leading clients is recruiting for an inbound and outbound customer service role based in Peterborough. You will be working on behalf of a leading televison shopping channel...
working for a leading firm based in Peterborough, you will be working a DAY shift 9-5, making out bound calls but NOT colding calling. experience of outbound calls preferred for this role as is good IT skills. Please apply with cv and state notice and current salary. Temp to perm role after 12 weeks for the correct candidate. ...
Our Peterborough based client are seeking an experience Team Manager to join their business. The role holder will be required to manage and develop an inbound team of Advisors, ensuring that they provide a high quality service to meet the needs of customers, achieving determined response KPI’s, sales targets and cash collection objectives, in accordance with agreed processes. This is a varied and challenging role which re...
We are recruiting for a Customer Services Representative to deliver excellent customer service and to track and monitor the company’s exchange system providing support and assistance to the technical teams. Duties will include: Answering and resolving initial customer queries received via phone or email and ensure customer satisfaction Logging queries onto CRM system and ensure all information is up to date <l...
Job Title: Support Care Team Member - Part Time Location: North Cambridgeshire Job Type: Temporary to Permanent Salary: £9090.90 per annum, based on 22.5 hours a week. Are you passionate about working for a worthy cause? A well known organisation in North Cambridgeshire has an exciting vacancy for a Supporter Care Team Member on a part-time basis (22.5 hours per week, flexible) Your role will include: ...
Join an award winning company that has excellent opportunities for career development and progression If you are looking for a company that provides a fun and sociable working environment then this is the job for you Due to their ongoing success, one of our leading clients is recruiting for an inbound and outbound customer service role based in Peterborough. You will be working on behalf of a leading televison shopping channel...
My client, a successful and growing company based in Cambridge, is looking for a German-speaking Customer Service Assistant to play a key role in their German virtual office team. As their dedicated German-speaking Customer Service Assistant you will be based in their Cambridge office alongside the French, Spanish and English virtual offices. The role involves answering customer enquiries in German and English via email and ...
Our client, a major energy company, is looking for a Meter Reader to cover the following areas: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8. You will need to live within or near one of these postcode areas to be considered. The ideal candidate will be good at dealing with customers and must enjoy working outdoors. You will need a UK Driving Licence, and willing to be CRB checked. The role involves reading energy meters within customer homes, logging...
