Primary Objectives (Dependant on experience): To ensure that the customer's expectations are exceeded by means of excellent customer service skills To undertake initial diagnosis of the problem, utilising the tools available and resolving as many as possible on initial contact To accurately record and...
As a International Contact Centre Agent your role will be to provide a first class service through verbal communication to customers. You will create a "right first time" culture throughout the customer journey. The duties for the role include: Handling inbound calls in German Achieving all sales...
Customer Service Representative: Underwriter Advisor, Global Finance Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you...
Our client is a prestigious company based in Birmingham and they looking for a Customer Service Advisor to join their expanding team. Duties to include: Responding to telephone calls from customers Alerting Customer Service Manager of any serious complaints Liaising with internal departments Ensuring...
- £15,838 - £16,233 per annum
- Brierley Hill
- 13 January
- 63 applications
What is your passion? Whether you're into running, rowing or just reading a good book, at IHG we're interested in YOU We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people that help us create great hotels guests love. We have Central Reservations...
Organisation Description Our client are a leading supplier of office equipment to businesses throughout the UK. Job Description Job Purpose: To ensure the effective and efficient handling of logged incidents for all contracts handled within our Client. To provide high levels of customer service...
Our client is a prestigious company based in Birmingham and they looking for a Customer Service Co-ordinator to join their expanding team. Duties to include: Speaking to customers regarding a broad range of enquiries Managing and maintaining up to date details Taking inbound calls within a call centre...
Customer Service Advisor - Inbound Central Birmingham Full Time Permanent - 37 hours per week (Shift pattern between 0800 - 2000) £15,000 Inbound Customer Service Executives wanted for a rapidly expanding Call Centre in Central Birmingham. This job is working in a Call Centre environment. You...
We are delighted to announce due to exciting growth plans our client, who are a established insurance brokers based in the West Midlands are now growing there sales and service teams. They require x10 customer service professionals to join them who will be responsible for delivering an excellent customer...
- £8.23 per hour
- 3 days ago
- 59 applications
Job Description One of our large financial client in Birmingham City Centre are recruiting for Customer Service Advisors to join their existing team. You will provide an efficient and cost effective service for their customers. Good customer service isn’t just a matter of accuracy and organisational...
- £8.23 per hour
- 1 week ago
- 9 applications
Job Description Our financial client based in Birmingham City Centre are recruiting administrators to work within the PPI team . The PPI and Data Subject Access Requests (DSARS) Advisor role is based within Card Centre of Excellence, Cards Business Services. The role of the PPI and Data Subject Access...
- £15,000 per annum
- 12 January
- 37 applications
Organisation Description Interview to take place on Friday 16th January - immediate start available. Job Description First point of contact for customers with responsibility for the effective and efficient handling of all customer queries including requests for maintenance support or fault resolution...