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Call Centre - Inbound courses
We are currently recruiting a Customer Service Advisor to join our busy Customer Contact Centre , here at the Silverlink office, Newcastle. As a Customer Service Advisor, you will provide exceptional customer service on inbound and outbound calls to both new customers and existing members of the Society...
Do you have experience of working in a contact centre? Does a salary of up to £18,377 + benefits interest you? A fantastic opportunity to work as part of a dynamic team, in a contact centre, has arisen. You'll be receiving calls from existing customers, building up a rapport from the start of the...
Role Responsibility: Dealing with inbound customer calls as well as assist customers and clients with specific enquiries within a call centre environment. Managing high volume email requests from suppliers within timescales. Identify and escalate priority issues Providing high levels of customer service...