Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
We are looking for someone who wishes to join our team which will require you to adjust claims emanating from the sales operation, dealing with correspondence, inbound & outbound calls to claimants and third parties and general administration duties. Working efficiently and effectively as part of the team your role will be to answer inbound calls in a polite, friendly and professional manner within a maximum of 30 seco...
We are looking for someone who wishes to join our Renewals Sales team which will require the handling of outbound calls to our existing clients for our Drakefield Business based in Basildon. You will be contacting clients from our existing customer database, and your performance will be set against Key Performance Indicators, along with answering all calls that are delivered to your workstation. Looking to meet our customers’ n...
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Date: 4 days ago
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Romford, Essex
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£17,000 - £19,000 per annum
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22 applications
Key Tasks and Responsibilities To respond to verbal enquiries received from policyholders, IFA's and third parties. Process all calls to the agreed quality standards for correctness and fairness. To ensure that all enquiries are recorded correctly on the Company Work Management System. To refer any customer complaints to the relevant department in a professional and timely manner in order to maintain good...
Our client is a major manufacturing services company based in Brentwood ,Essex. They are seeking a proactive Customer Services Executive. Specific tasks are: Acting as a first point of contact for customers -dealing with customers’ complaints and queries in relation to products and resolving them quickly and to the customers’ satisfaction. Liasion with suppliers, logistics and warehousing Dealing with invoice que...
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Date: 5 days ago
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Basildon, Essex
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£14,000 - £16,000 per annum
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69 applications
Customer Service Advisor Basildon, Essex £14k - £16k + bonuses An exciting opportunity has arisen for a Customer Services Advisor to join the call centre team of this successful mail order company. You will be working in a great team to receive inbound calls from the general public and tradesmen to take orders, handle queries and up sell products. My client is currently expanding, and plans to co...
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Date: Yesterday
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Grays, Essex
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£12,835 per annum
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10 applications
Cashier We have opportunities in this role in Lakeside. It all starts with you When a customer walks into one of our branches, they want to be able to get their hands on all the great products and services Barclays has to offer with a minimum of fuss. And the first people they come to are our Cashiers. Whether it's doing the simple things like helping a customer making ...
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Date: 2 days ago
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Basildon, Essex
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£14,000 - £16,000 per annum
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29 applications
Customer Service/ Complaints Advisor Basildon, Essex £14k - £16k + bonuses An exciting opportunity has arisen for a Customer Services/ Complaints Advisor to join the call centre team of this successful mail order company. You will be working in a great team to receive inbound calls from the general public and tradesmen to handle escalated customer queries and complaints. My client is currently ex...
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Date: 16 May
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Romford, Essex
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£22,000 per annum, pro-rata
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65 applications
The Role: Our client based in central Romford are looking for an experienced Customer Advisor who is used to dealing with high level complaints. The successful candidate will engage with specific customers to proactively influence and improve the customer experience, feeding critical data through the organisation to improve service throughout the Company. Duties will include: You will resolve high lev...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
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Date: 3 days ago
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Dagenham, Essex
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£18,000 - £20,000 per annum
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8 applications
My client based in Dagenham Essex is looking for an experienced Insurance Broker to work for their established family run Insurance brokers. They are looking for someone to work on a contract basis covering maternity leave so it is essential you can start work immediately and happy to committ to a 6 to 9 month contract with the possibility of this role going permanent. Your role will be speaking with new and existing customers,...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
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Date: 18 May
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Romford, Essex
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£15,000 - £20,000 per annum, OTE
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97 applications
My client is looking for sales focused, enthusiastic and flexible candidates to work within their busy call centre. The role will involve taking inbound calls from customers and selling products to them over the phone. Candidates must have an excellent telephone manner, eagerness to learn and be happy to start immediately. Each team will be working to targets so applicants must have been successful in this environmen...
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Date: 3 May
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Epping, Essex
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£45,000 - £55,000 per annum
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26 applications
Do you stand out from the crowd as a Call Centre/Sales Manager ? If you do I would like to speak with you about an exceptional opportunity working for an expanding supplier of tools and machinery. As part of a very well established team, this is a new opportunity to assist in the inception of a new Sales Team/Unit which will be directly targeted on volume activity and volume business without the loss of credib...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
An excellent new opportunity has arisen for an experienced Team Leader / Manager to join a busy commercial organisation based in Brentwood as an Administration Team Leader. The role requires the management of daily activity across the Servicing function ensuring that the business’ objectives relating to all Arrears Management activity, Customer Service, Quality and Productivity are met at all times, whilst adhering t...
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Date: 30 April
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Basildon, Essex
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£13,000 - £14,000 per annum
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100+ applications
Job Title Contact Centre Advisor SUMMARY OF POST: A member of the Customer Contact Centre team, mainly dealing with written customer enquiries and non-call work generated by customer activity. Working closely with all members of the Team to achieve service levels while delivering a first class customer service experience. KEY RESPONSIBILITIES: This...
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Date: 19 April
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Romford, Essex
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£14,000 - £14,500 per annum
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22 applications
Telephone Sales Consultant Romford £14-£14.5K (£16-23K OTE) Do you love to talk on the phone? Do you have a Professional yet friendly tone? Do you have the ability to build relationships over the phone? Do you have a desire to earn bonus? If you have answered yes to all the questions above, then this could be your next role. NOTE: To apply for this position you must have at least 5...
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Date: 13 April
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Thurrock, Essex
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£16,000 - £20,000 per annum
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100+ applications
JOB DESCRIPTION: To anticipate customer needs, wants & identify requirements. To ensure the successful delivery of customer mailings through strict adherence to SLA’s and all company processes and procedures. To communicate efficiently and effectively with the Operational and Development teams via the agreed process set up. For example a job must be logged on in relevant systems the instant the job is confirmed by th...
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Date: 4 days ago
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Romford, Essex
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£21,000 - £23,000 per annum
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29 applications
Contact Centre Team Leader - Inbound and Outbound Telephony Our client is a long established and well respocted Financial Services Company, which has grown year on year and has recently recruited more Customer Advisers to deal with the rising business volumes. They are now actively seeking an assertive, insirational, motivating Team Leader to drive a team of approximately ten staff to reach daily, weekly and mo...
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Date: 4 days ago
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Romford, Essex
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£25,000 - £27,000 per annum
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35 applications
Contact Centre Team Manager - to £27,000 - Essex Our client is a leading financial services company based at Romford, Essex. They are looking for a motivational, inspirational, "hands-on" team manager, with at least two years' CURRENT OR VERY RECENT UK experience of managing team or teams of Contact centre professionals. This varied and responsible role includes: <...
Customer Service Specialist - Inbound Contact Centre - Romford based £14,400 basic + OTE potential minimum £20k INBOUND SALES - NO COLD CALLING FANTASTIC BONUS SCHEME ££££ How would you like a Customer Service/Sales job where you can earn up to 100% of your salary as a bonus each month - without making ONE SINGLE COLD CALL? Our c...
Our client is currently seeking a customer service advisor to join the customer service trouble shooter team. You will be required to work shift patterns between the hours of 8am - 8pm with one Saturday or Sunday per month. You will be provided with a 13 week rota in advance of when you will be required to work. It will be your duty to; Ensure an effective working relationship is maintained at all times whilst buil...
Reputable Grays based company seeking a Client Services Executive to receive and process inbound telephone orders within a small contact centre. Process email, post and faxed orders and liaise with clients to confirm order details. Answer order related queries and maintain paper trail. The right candidate will have an excellent telephone manner with the ability to communicate at all levels. They will ha...
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Date: 23 April
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Dagenham, Essex
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£13,000 - £15,000 per annum, pro-rata
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16 applications
A specialist insurance broker is looking for either an experienced Insurance Advisor or Customer Service Advisor to join their telephone sales team on a 6 month contract. Your role will be to handle incoming calls relating to a specialist Motor insurance sector. You should be familiar with good customer service skills, be a team player and enjoy working in a busy environment. In order to be considered you must have either...
