Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Opportunity to work within the medical sector, you will be responsible for delivering excellent customer service through the management of the customer service team. Duties will include day-to-day team management (including recruitment, induction, appraisals etc), supporting the customer relations team with all procedures ensuring the team are working to set targets. The successful candidate must be able to demonstrate leadershi...
We have a fantastic opportunity for an experienced, customer focused and client facing individual to join my clients team as a Customer Service Manager. My client is a specialist data capture company who work with both charities and large corporate organisations on a nationwide basis. Within this role you will be the key customer contact for the business as well as be hands on with the management of client accounts and da...
Job Description The purpose of this role is to be the first point of contact for customer orders, responding to queries quickly and efficiently. You must have the ability to promote the companies products and have the knowledge to offer a first class customer service. Roles and Responsibilities will include; - To deal with all customer enquiries in a quick and effective manner. -Ensure sales orders are...
This is an on-going temporary role. You must be able to commit to up to 6 months as there will be extensive training given. You will work Saturdays, Sundays and Mondays every week - a total of 22.5 hours. The ideal candidate will be friendly and articulate and able to show an excellent knowledge of customer service and proven customer service skills. It is essential that you have an excellent telephone manner and you are h...
Organisation Description My client is a very well established company that is looking for someone to be the first point of contact on behalf of the client and visitors entering the building, to receive and transfer all calls on the electronic switchboard system and ensure the smooth running of the facilities helpdesk. Job Description • Greet using the standard greeting <br ...
Job Description This is a temporary contract based within a busy car leasing company based in Amersham. Role To pro-actively manage designated corporate customer accounts, while working to set targets to maximise existing and new business opportunities. Due to the nature of the accounts, work is varied and there is a heavy focus on building relationships. <br ...
Looking for a driven and passionate Customer Operations Team Leader for a technology business in Slough. Overall A strong team leader with proven operational experience required to supervise and motivate the Sales Order Processing team. Drive change and improve procedures and controls as well as point of contact for customer escalations. The position also contributes to the develo...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Organisation Description This organisation aims to attract, retain and develop the best talent in the industry. The Group provides unrivalled possibilities for our people to grow their careers. They invest in their people, offering the best coaching and training. . The scope and scale of the organisation provides exciting opportunities to grow and develop your career Job Description <b...
We are seeking a Customer Service Advisor to take incoming telephone calls, complete administrative/office duties and provide general support to customers and colleagues. You must be pro-active and passionate towards handling customer queries. This role is based in Croxley Green. SALARY & BENEFITS: £16-18,000 p.a. depending on experience. REQUIREMENTS/EXPERIENCE: •Experience in a previous customer service, of...
Organisation Description This blue chip company aims to attract, retain and develop the best talent in the industry. They provide unrivalled possibilities for their employees to grow their careers. They invest in their people, offering the best coaching and training. The scope and scale of their organisation provides exciting opportunities to grow and develop your career. Job Description <br...
My client is a leading provider of Payroll and financial products for clients around the world . They have a role for a Client account Manager to look after there most high profile clients . The role You will be responsible for account managing and retaining an existing portfolio of business and building strong relationships with our SME clients and/or brokers. You will be establishing your clients needs a...
My client is a leading provider of Payroll and financial products for clients around the world . They have a role for a Client account Manager to look after there most high profile clients . The role You will be responsible for account managing and retaining an existing portfolio of business and building strong relationships with our SME clients and/or brokers. You will be establishing your clients needs a...
Job Description French Speaking Customer Services Advisor £25,000, working on a shift pattern Provide rapid, high quality support to all customers Assist in operational report and document generation Support Customer Operations and Sales teams on communication issues when required Act as first line Customer support, ensure incoming telephone calls and emails are responded to quickl...
We are always on the lookout for enthusiastic and reliable Customer Service Advisors to fulfil a range of temporary bookings on a short term, long term, full time and part time basis. Candidates' suitability for positions will be judged exclusively on criteria relating to qualifications, knowledge, skills, experience and attitude. There will be no discrimination on any other grounds.
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Working for a manufacturing company in Slough, the Multilingual Customer Service Manager will be responsible for: 1. Managing a small multilingual customer service team. 2. Handling and resolving escalated problems and queries. 3. Motivating and driving the team forward. 4. Acting as the focal point of the customer service team for the rest of the company. 5. Introducing good work practices. 6. Setting up new pr...
Working for a manufacturing company in Slough, the Multilingual Customer Service Rep will be responsible for: 1. Dealing with an international customer base. 2. Order processing. 3. Providing quotes ad answering general queries. 4. Organising the shipment of samples to customers. 5. Sales of a portfolio of smaller customer accounts. You will possess: 1. High level of customer service. 2. Order pr...
Organisation Description This is a part-time opportunity based in Slough, paying £7.26/hour with benefits and a bonus scheme. This will be 8 hours a week on a Saturday, with the potential of also working 6 hours on a Sunday. Job Description The role is working for a storage company, in which you will be required to look for opportunities to up-sell and cross-sell. You...
An interesting role is now available working for my client in Slough Job Purpose Acting to retain the customer base and increase orders through proactive customer service calls 100% calling customers who have not placed an order for over a month to find out what issues they may have and offer solutions to help them to continue with supply of products. Calling clients who have decided not to continue to receive pro...
Our International Client requires an experienced Customer Service Representative.. Prime responsibilities will be processing purchase orders and quotes and responding to customer enquiries. Working on the ERP system you will accurately manage order priorities and maintain records, resolving issues to ensure customer satisfaction. You will work closely with manufacturing, logistics and finance departments to guarantee prompt orde...
About our client: Technology Business Description: Ensure responsibility for high levels of customer retention, ensuring customer expectations are exceeded and preventing churn. Handle key customer renewal objections such as; price, level of service, product quality, terms etc to ensure that customers who are at risk of defection are maintained and renewed. Manage, motivate and monitor Customer ...
Service Desk Agent/ Site Administrator/ Call Logger A fantastic opportunity has arisen for a Service Desk Agent/ Site Administrator/ Call Logger to join a well-established organisation based in their prestigious offices in High Wycombe, Buckinghamshire. As a Service Desk Agent you will receive and process calls from our customers and partners both by telephone and email and raising fault tickets on a house computerised ca...
An experienced Financial Customer Service Advisor is required to join an established and professional team at their modern offices in Langley, Berkshire. Our client is the Finance arm of a leading Automotive company and due to internal movement they are looking to strengthen their team. This is a great career opportunity for a professional and hard-working candidate with an interest in and ideally experience of Finance, Banking or L...
