Join us in an exciting new role. You will provide a high quality advice service by telephone to new and existing claimants of Personal Independent Payments (PIP) Our “Capita PIP Contact Centre” specialises in communicating with callers who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their benefit. Our Customer Service teams a...
Job Description My client is an established Housing Association who is linked to the Job centre and local government to provide advice and guidance to people who have been unemployed for a long period. They are seeking an extra pair of helping hands on a temporary basis to provide support and guidance to job seekers. Strong admin skills and advice/guidance experience is essential. Star...
This vacancy is being advertised on behalf of Hollyfield Personnel who are operating as an employment business Our client, a successful and expanding company based on the outskirts of Solihull are looking to recruit a Call Centre Operative to work on a 12 week Temporary to Permanent basis. You will need your own car as transport links are limited to this location. Duties to include but are not limited to: </...
This position is being advertised on behalf of Hollyfield Personnel who are operating as an employment business. Our client based in West Bromwich are currently looking for 3 Outbound Research Co-ordinators to join their team on a temporary basis for between 1 - 3 months. These roles is to start immediately Main Duties: Calling various companies to discuss survey activities and data queries</l...
Job Title: German Speaking Customer Service Role Location: Based in Telford (commutable within West Midlands, Shropshire & Staffordshire) Salary: From £16K & benefits, negotiable on experience Date posted: 20/11/12 Job type: Full-time & Permanent This is an exciting opportunity for the right candidate to join a rapidly growing international team within the online marketing ...
Job Title: Swedish Speaking Customer Service Role Location: Based in Telford (commutable within West Midlands, Shropshire & Staffordshire) Salary: From £16K & benefits, negotiable on experience Date posted: 20/11/12 Job type: Full-time & Permanent This is an exciting opportunity for the right candidate to join a rapidly growing international team within the online marketing...
Customer Service Advisors - Telephony Immediate interviews for 4 positions Fixed-term contracts Our client is a leading Financial Services organisation. They are seeking 4+ Customer Service professionals to be based in their head office contact centre. Primarily an inbound telephony role, successful candidates will have excellent communication skills and as first point of co...
We are currently recruiting for Team Managers to manage a team of customer service advisors. In this role you will be responsible for motivating and effectively managing staff performance, ensuring operational excellence, Service Level and key performance indicators are met within specified client service requirements. You will manage and develop operational client relationships, along with identifying and highlighting further opportunities...
A fantastic opportunity has arisen for a Customer Service Representative to join a market leader in financing the design and installation of low carbon renewable energy products and specialists in Solar PV systems. They are growing fast and that's why they are seeking someone amazing to become a 'chief lover' in one of their customer interaction teams. Their core values are reflected in everything they do and every interact...
Job Title: Dutch Speaking Customer Service / Helpdesk Support Location: Based in Telford (commutable within West Midlands, Shropshire & Staffordshire) Salary: £16,000 + benefits Date posted: 22/01/13 Job type: Full-time & Permanent This is an exciting opportunity for the right candidate to join a rapidly growing international team within the online marketing industry. Digita...
Call Centre Team Leader required working with a multi-national outsourcing company directly in a call centre that supports the general public on their medical needs. The successful applicant will manage a team of call centre operatives on a day to day basis and support the achievement of call centre service levels and call quality targets. Team Leaders will also be expected to manage, motivate and develop team members while promoting...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
Capita Learning & Development is the UK’s leading provider of integrated training, event and learning solutions for all sizes of organisation both in the UK and overseas. From full outsourcing of your employee training needs to single places on specific courses and conferences, we add value to your organisation by building skills, increasing knowledge and developing your people. Due to an influx in demand we are now seeking <...
14 jobs matching this search were posted in the last week
Our financial client has new opportunities due to growth as Customer Advisors in Personal Lending Sales. The role The role is to receive web and telephone applications, converting them into new loans business and processing them accurately onto our scoring system. You need to provide a high level of customer service and attention to detail whilst ensuring that monthly lending targets are met. <strong...
CR/BCR/1910 Bell Cornwall Recruitment has a great opportunity for any experienced Team Leaders who are seeking work in the South Birmingham area. Our client is looking to recruit a Helpdesk Team leader who has experience in managing/supervising teams on a daily basis. You will be required to ensure that the team is working to their full potential - managing the flow of work through the team, providing management information an...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
About the Client: My client is looking for a Customer Experience guru to support their field based teams in delivering excellence in Customer Experience. This client is one of the leaders in it’s field and currently provides services throughout the UK, focussing on the domestic market. It is part of a leading Business Services Organisation. About the Role: This is an exciting role that will dri...
Case Co-ordinator Employment Type: Permanent, Full Time (Mon – Fri 9am to 5pm) 35hrs/week Salary: £16,000 - £18,000 Location: Solihull Our client, the Home Office, is undergoing an exciting period of change and embarking upon a transformational programme to continuously improve the organisation which controls mi...
This well regarded specialist retail company is currently seeking Customer Service Advisers to work within a highly professional and sociable Customer Service team. Part of a large international Group, this recognisable brand, with 160 stores in the UK, has built a strong reputation built on quality products and excellent customer service. The Customer Service Adviser roles are initially available on a 6 month contract. The successfu...
A Birmingham based telemarketing firm is looking for a number of individuals to join them on a temp to perm basis. The firm is one of the UK's leading sales and research organisations with clients across the UK and Europe. Due to an increase in work they are now looking to hire people who are fluent in a European language and English and who are confident working in a telephone based role. You will be calling businesses and holding a ...
Interaction Recruitment are pleased to be recruiting on behalf of their client for a Team Manager to join their Energy sector Role: Responsible for the welfare, outputs and achievements of a team of 10 dataflow co-ordinators Ensuring the highest levels of Customer Service, telephone response management, advisor efficiency and development are achieved Duties: You will work and manage part of the industry da...
Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for ensuring specific Service Level and Service Quality are delivered at all times while achieving targets for call centre efficiencies. You will be implementing call centre policies and procedures in line with overall corporate objectives. The ACCM will also implement a culture of coaching through a coaching style of leadership in line with b...
My client is an established specialist lender, loan servicer and acquirer of assets and they are recruiting for a Customer Realtionship Officer to join their expanding team. Purpose: The successful applicant will work within this telephone based team and handle all new Lending enquiries, communicate, develop and maintain excellent relationships Duties: Effective handling of all new incoming lending enquiry's <br...
OVERALL PURPOSE OF JOB To manage Bathstores service and installation proposition. To ensure all Bathstore installations are completed to the highest standards and achieving legal requirements. SCOPE OF THE JOB Business environment The Service and Installation Manager is a pivotal role within the Commercial Operations team. This role covers all stores, owned and franchised, and Installati...
We have an exciting opportunity to join our clients well established team. The primary role is the general management of accounts at enforcement stage including liaison with defendants, clients, enforcement staff and third parties. Making contact by phone to defendants, clients, claimant's solicitors. Conduct one to one interviews with defendants in offices. Responding promptly and efficiently to telephone queries to /...
