About Our Client Our client, a well-known employers,based in Cradley Heath, Birmingham has a number of exciting opportunities for enthusiastic Inbound Service Advisors to join its expanding team. This high profile role really is your chance to shine Working to extremely realistic targets, you will be speaking to customers building rapport and delivering to them the excellent customer service they have come to expect ...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
About the Client: My client is looking for a Customer Experience guru to support their field based teams in delivering excellence in Customer Experience. This client is one of the leaders in it’s field and currently provides services throughout the UK, focussing on the domestic market. It is part of a leading Business Services Organisation. About the Role: This is an exciting role that will dri...
Case Co-ordinator Employment Type: Permanent, Full Time (Mon – Fri 9am to 5pm) 35hrs/week Salary: £16,000 - £18,000 Location: Solihull Our client, the Home Office, is undergoing an exciting period of change and embarking upon a transformational programme to continuously improve the organisation which controls mi...
Harveys is the UK`s biggest specialist furniture retailer with a national footprint of over 160 stores. Our delivery network is not just the largest but also the most complex in the UK home furniture market with almost 7,000 home deliveries a week. We are looking to recruit Customer Care Advisor`s on a 6 month contract to be based at our Customer Services Centre in Smethwick, Birmingham. This fast past role includes deali...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Customer Sales Advisers A warm welcome Here at RBS, we believe that great customer service speaks volumes. Which is why talking to our customers as individuals and finding out what really matters to them is so important to our goal of becoming the UK’s most helpful bank. We can only do that with the right people on our team; it’s an exciting time to join us and as we continue to rebuild RBS into an organis...
Job Description An exciting opportunity has arisen for a Key Account Coordinator to join a leading charitable organisation in Birmingham City Centre. Job summary To coordinate the management and development of key accounts within the region, to maintain and ensure customer satisfaction, drive business growth and achieve sales targets. Key Accounts may be defined as specific clien...
Customer Adviser A warm welcome In every one of our branches, helpful banking always begins with a good conversation. We believe in treating each of our customers as an individual. That’s why our in-branch Customer Advisers talk to customers one-to-one, finding out what really matters to them and identifying the products that best meet their needs. It’s all part of our goal to become the UK’s most he...
35 jobs matching this search were posted in the last week
Customer Service Officer A warm welcome At RBS, great customer service begins with a warm welcome. Our goal is to become Britain’s most helpful bank, which is why in our branches up and down the UK we have enthusiastic, friendly and customer-focused people as the first point of contact for everyone who walks through our doors. As a Customer Service Officer, you’ll put customers at the centre of your day, m...
Talented candidates with customer service experience will benefit from excellent rates of pay, on the job vocational training and a level 2 NVQ in Customer Service. This is a fantastic on the job training apprenticeship opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The...
This well regarded specialist retail company is currently seeking Customer Service Advisers to work within a highly professional and sociable Customer Service team. Part of a large international Group, this recognisable brand, with 160 stores in the UK, has built a strong reputation built on quality products and excellent customer service. The Customer Service Adviser roles are initially available on a 6 month contract. The successfu...
A Birmingham based telemarketing firm is looking for a number of individuals to join them on a temp to perm basis. The firm is one of the UK's leading sales and research organisations with clients across the UK and Europe. Due to an increase in work they are now looking to hire people who are fluent in a European language and English and who are confident working in a telephone based role. You will be calling businesses and holding a ...
The duties will involve:- Making Outbound calls Following up on warm leads Making appointments via the telephone There are various shifts available for this particular role between the hours of 9am to 7pm on a full or part time basis. The ideal candidate will have previous experience within a customer service environment along with a professional and calm telephone manner as you will be deali...
Interaction Recruitment are pleased to be recruiting on behalf of their client for a Team Manager to join their Energy sector Role: Responsible for the welfare, outputs and achievements of a team of 10 dataflow co-ordinators Ensuring the highest levels of Customer Service, telephone response management, advisor efficiency and development are achieved Duties: You will work and manage part of the industry da...
About Us Conduit is one of the largest providers of contact centre outsourcing services in the UK and Ireland. A vacancy has arisen on our NHS Direct contract based in Dudley for an experienced Assistant Call Centre Manager. Role Summary Work with the Ops Manager to set clear performance objectives and introduce appropriate changes and improvements for ...
This position is being advertised on behalf of Hollyfield Personnel who are operating as an employment business. Our client based in West Bromwich are currently looking for 3 Project Assistants to join their team on a temporary basis for between 1 - 3 months. These roles are to start immediately Main Duties: Outbound calling to various companies to discuss survey activities and data queries U...
Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for ensuring specific Service Level and Service Quality are delivered at all times while achieving targets for call centre efficiencies. You will be implementing call centre policies and procedures in line with overall corporate objectives. The ACCM will also implement a culture of coaching through a coaching style of leadership in line with ...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
