My client has had a fantastic and rare opportunity become available within their organisation. This role is a Customer facing role therefore it is essential that candidates are able to communicate effectively and have had experience within a Customer Service type role. The main day to day responsibilities will be: To co-ordinate the day to day activities of the other staff to produce a consistently high level of personal...
An exciting opportunity has arisen to work for a reputable and rapidly growing Cambridge based company. My client is currently recruiting for additional weekend members to join their Customer Care team to handle all enquires whilst providing outstanding levels of customer service and to resolve both client and customer queries. This is a varied role offering a mix of Custome...
Job Title: Support Care Team Member Location: North Cambridgeshire Job Type: Temporary to Permanent Salary: £15,152 per annum Are you passionate about working for a worthy cause? A well known organisation in North Cambridgeshire has an exciting vacancy for a Supporter Care Team Member. Your role will include: • Processing and responding to donations • To create, update and process record...
Temporary to Permanent Supporter Care Team Member: The main purpose of this role will be to process and respond to correspondence and donations. Main duties of this role will be: • Database management • Communicating with supporters via various methods i.e. letter, telephone and e-mail. • To recruit, retain and develop individual supporters and promote legacies. • Maintain awareness o...
CUSTOMER SUPPORT (GERMAN - DEUTSCHSPRACHIGEN) - GAMING - CAMBRIDGE We are seeking a motivated and multilingual Customer Service / Customer Support Executive (German Speaking / Deutschsprachigen) to work at one of the world’s largest independent Online Games Studios. Read on... The Company... With 3 Guinness world records; a Queen’s Award for Enterprise ...
Business Change Manager - Customer Services, ESOL (Job Ref: ECNEW15) Salary: £33,900 - £38,100 Location: Cambridge University of Cambridge ESOL Examinations (Cambridge ESOL) provides the world’s leading range of qualifications for learners and teachers of English for Speakers of Other Languages (ESOL), taken by over 3 million people in 135 countries every year. We are seeking an experienced business ...
A fluent Swedish Customer Service Assistant is required for a fantastic opportunity to work for a large growing global organisation based in Cambridge for a music company as a Customer Service Representative (off-line) Must be fluent Swedish to start on the Tuesday 10th May, you must be flexible to below shift patterns and be able to commit for at least a 5 week period with the possibility to be extended. Role: Customer Servic...
We are recruiting for a Customer Services Representative to deliver excellent customer service and to track and monitor the company’s exchange system providing support and assistance to the technical teams. Duties will include: Answering and resolving initial customer queries received via phone or email and ensure customer satisfaction Logging queries onto CRM system and ensure all information is up to date <l...
My client, a successful and growing company based in Cambridge, is looking for a German-speaking Customer Service Assistant to play a key role in their German virtual office team. As their dedicated German-speaking Customer Service Assistant you will be based in their Cambridge office alongside the French, Spanish and English virtual offices. The role involves answering customer enquiries in German and English via email and ...
Our client, a major energy company, is looking for a Meter Reader to cover the following areas: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8. You will need to live within or near one of these postcode areas to be considered. The ideal candidate will be good at dealing with customers and must enjoy working outdoors. You will need a UK Driving Licence, and willing to be CRB checked. The role involves reading energy meters within customer homes, logging...
German Speaking Gaming Customer Service Coordinator- Creative Digital Entertainment and Gaming Agency - Cambridge Job Reference CV012134 Salary Competitive (this is initially a 6 months contract but might become a permanent role) Basic Salary up to £25,000 pro rata depending on experience + Outstanding benefits, including: including annual bonus, private health care and gym membership LRS (Language ...
SUMMARY We are seeking a confident, proactive and energetic person, for a Customer Support Administration role. They will be required to provide a first class customer support service to the client over the telephone. They must be professional, have good common sense and revert back to the client within a quick responding time, whether they have a resolution to a query or not. They will need to be technically minded, but not essentially a...
This company is looking for meter reader for the Cambridge area, you will need to provide a high level of data collection service ensuring download of data to a agreed timescales and maintaining customer goodwill. Targets hit will be rewarded with bonuses. Ability to work well under pressure. Able to work to timescales, clean driving licence, and experience of customer service....
As a Customer Service Executive you will be responsible for handling pre and post booking (hotel reservation) enquiries and provide excellent levels of customer service to resolve hotel and customer queries. We are looking for Day Shift candidates to cover 7-hour shifts from between 7am and 11pm. Hours are normally between 7am and 6pm but include a maximum of 3 evening shifts (2pm-11pm) per month . You will be...
Job Description Our client is a market leader based in Huntingdon who are seeking a candidate for this key position. The purpose of the role will include: • Providing immediate, positive and constructive responses to all customer contact both written and verbal. • Participating in outbound calling campaigns and debt recovery programs using predictive dialler when requested. • Providing excellent cust...
Our client based in Cambridge is looking for a customer service team to work within their globally successful operation within the hotel and travel industry. You will be delivering a first class customer service to both internal and external clients, so you will need to have excellent communication skills to be suitable for this post. Your duties will include: Ensuring hotels maintain competitive with competitors</...
Fixed term contract for 11 months Part time (20hrs/wk): Friday and Saturday OR Saturday and Sunday on a rota Plus 2 x 2.5 hour evenings per month Plus 2 x 2 hour evenings per month JOB PURPOSE: To provide a professional, efficient and welcoming reception area, student support, ensuring exceptional customer focus...
As a Customer Service Executive you will be responsible for handling pre and post booking (hotel reservation) enquiries and provide excellent levels of customer service to resolve hotel and customer queries. We are looking for candidates to cover 8-hour shifts over a 4-day weekend shift pattern: Saturday, Sunday, Wednesday and Thursday. The 8-hour shifts can be assigned between 08:00 a...
My client based in Papworth are currently seeking a Customer Service Executive to cover holiday for a two week period commencing on Friday 5th May. This is a great opportunity for those of you who want to gain some more customer service experience. A background in Customer Service is however essential. Ideally you will live locally, if not you need to have access to a car. Please apply immediately by sending your CV to <...
Clarity Appointments is delighted to be working with our client who is looking to recruit Customer Service Advisors for their busy office. You will be providing customer service and administration support, ensuring all requests are prioritised, organised and processed accurately and on time. All critical tasks must be completed on day of receipt. Main duties: • Make answering calls the first priority •&nb...
Our Organisation road to health is the name behind the health risk assessment and management system being used by some of the biggest life insurance companies globally. Many thousands of people are already on the road to health , whether through company schemes, life insurers or as private individuals. Job Role road to health are looking for a Customer Services Advis...
Multilingual Customer Service Assistant Job Type: Permanent Salary: £17,000 basic - £18,650 OTE Location: Cambridge One of our very successful and growing clients are looking to recruit a German speaking Customer Service Assistant. The main goal of the successful candidate would be to support the growing German speaking customer base by ensuring fast delivery and exceptional service. The ...
Our client based in the charity sector is looking for someone to work within the customer service team to develop and maintain the relationship with the charities key supporters. You will be communicating directly with them and helping to support them with charity events and raising sponsorship money for the charity. You will also be assisting with the marketing of the charity to increase awareness. This is a varied b...
The successful candidate will be based in a small office. Duties will include: - Updating work in process data sheets. - Inputting data for all prices, dates and shipments etc accurately. - Placing purchase orders and procurement. - Negotiate shipments dates and conditions with supplier. - Looking for new outsourcing supplier sources abroad. - Tracking shipments via website and work in progress. - Organisin...
Do you have a passion for customer support and experience of working in a technical environment? If your answer is yes, our client has an exciting opportunity to join their highly successful web based company. You will be joining an established team offering support to customers on how to display their products to gain the best results. The ideal candidate will have: • Previous experience of operational support in a c...
