Our client, a healthcare company in Basingstoke, is seeking a Customer Service Manager to head up their customer service operation. This is a senior position and reports directly into the Commercial Director. Job Role: Build UK Customer Service function - includes building and managing a team 10 customer service advisors, ensuring processess are in place to anticipate and respond efficiently & accurately to customer needs...
Are you a proactive and professional Customer Service Advisor looking to work for a friendly and dynamic business? If so we have a fantastic opportunity to join this busy team on a temporary to potentially permanent basis. Duties will include To manager own account base including roll outs, new openings and any project work To deal with all telephone enquiries during the day To mana...
The Call Co-ordinator's role is the senior contact for this major customer. This position is primarily focused on the management of multi-vendor calls and to help progress them through the call handling systems working with a small team of Call Co-ordinators. Essentially this role is to act as an advocate for the account working with and supporting the organisations and third parties. Key Responsibilities: <br...
Our Reading based client is urgently seeking a German speaking customer service representative to join their busy team on a temporary to permanent basis. As a valued member of the team, you will be responsible for taking incoming calls from customers, dealing with their enquiries and updating order requirements. You will also be required to deal and respond to any emails from customers. Any applicants must speak native-level Ge...
The winner of Google's 2011 EMEA Premier SMS Partners are looking for a Customer Service Executive to join their Search Marketing Customer Service department. This ongoing temporary role will offer you 28 days holiday, a tax free benefit scheme and access to the companies on site Gym and canteen. In this role you will be responsible for providing an exceptional after care service to customers by building and sustaining business relationships to...
Company: Our client is a large customer experience management agency with over fifteen years of experience. They now have a vacancy for a Danish Client Services Survey Specialist based in Basingstoke UK. Role: He/she will to liaise with internal and external stakeholders in a professional manner using written and verbal communication. The ideal candidate will need skills designed to build rapport with both internal and external stakeh...
Technical Helpdesk/Order Processor Reading £25,000 per annum Permanent / Full Time Market & promote the sale of all AMS products including custom printed keycards, spare parts, batteries, service kits and accessories Process sales orders and documentation Respond to customer enquiries & provide quotations for the above Check proofs and lia...
We love creating fantastic food. Simple. Our highly-skilled teams produce award-winning dressings, condiments and marinades for many of the UK’s leading food manufacturers and retailers. It’s our passion for good food, fine ingredients and technical excellence that sets us apart. We’re looking for an experienced Customer Service Co-ordinator to join our team. This role will be vital in prov...
Organisation Description My Client is a well established forward thinking compnay Job Description In general terms the Service Administrator’s role is to assist the Operations Director with the routine co-ordination and the associated administration of all Field Service activities undertaken by the company. The overriding objective of the Service Administrator’s is to ensure the ...
Organisation Description My client is a huge financial company based in Basingstoke. Job Description Input new business proposals accurately on to the in-house database and process to payout, ensuring that deals are paid out in accordance with agreed service standards. • Complete credit searches and process credit decisions via matrix underwriting tools, with the decision b...
iRecruit Partners are currently recruiting for a Customer Services Administrator to join a growing, prestigious company based in Reading. Responsibilities Checking and issuing invoices Updating records for customers and clients Processing payments Dealing with customer complaints and queries General office duties The ideal candidate will have previous experience work...
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
Client Profile: Our client is a leading name in the field of Customer Experience and offers services including mystery shopping, competitor benchmarking and analysis to customers across the globe. A need has arisen for a high quality Danish speaking Customer Service Officer to work in their Berkshire offices. Role Description: The Danish speaking Customer Service Officer will perform...
Organisation Description My client is a huge financial company based in Basingstoke. Job Description Input new business proposals accurately on to the in-house database and process to payout, ensuring that deals are paid out in accordance with agreed service standards. • Complete credit searches and process credit decisions via matrix underwriting tools, with the decision b...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is a temporary – permanent position, staring immediately. (You must be immediately available & able to interview w/c 28th May). The ideal candidate will have strong customer service experience (telephone & email), experience in...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is a temporary – permanent position, staring immediately. (You must be immediately available & able to interview w/c 28th May). The ideal candidate will have strong customer service experience (telephone & email), experience in...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is to cover maternity leave & will be on a temporary contract, payrolled via Reed. The role is likely to last 6-9 months, starting immediately. (You must be immediately available & able to interview w/c 28th May). The ideal cand...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is to cover maternity leave & will be on a temporary contract, payrolled via Reed. The role is likely to last 6-9 months, starting immediately. (You must be immediately available & able to interview w/c 28th May). The ideal cand...
Our Reading based client is seeking to recruit a Customer Service Representative on a temporary basis (approximately 2-3 months). Your role will involve liaising with clients to discuss their company benefits and you will be answering client enquiries via email. The ideal candidate will also have had exposure to web content management using basic HTML skills as you will be expected to upload and amend information using a CMS. The...
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Date: 5 days ago
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Reading, Berkshire
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£19,000 - £21,000 per annum, inc benefits
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7 applications
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
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Date: 5 days ago
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Reading, Berkshire
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£19,000 - £21,000 per annum, inc benefits
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14 applications
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
Organisation Description My compnay is a large organisation in basingstoke Job Description Working with the sales, marketing and finance divisions your goal is to deliver excellent customer service against their product portfolio. You will be required to: Meet and exceed revenue streams. Build a team of high class customer service advisers. Ensure the meeting ...
Organisation Description My compnay is a large organisation in basingstoke Job Description Working with the sales, marketing and finance divisions your goal is to deliver excellent customer service against their product portfolio. You will be required to: Meet and exceed revenue streams. Build a team of high class customer service advisers. Ensure the meeting ...
Do you want to work for one of the UK's most diverse energy company's? We are looking for people who genuinely enjoy talking to customers and going the extra mile to ensure they receive the best service and deals available? The day to day duties are data base cleansing, dealing with all enquiries and dealing with in bound and out bound calls. Please apply if you are ready for the next challenge. Call Clare or Max ...
We are currently recruiting mother tongue Germans for a Customer Services role for our client based in the Reading area. Our client is looking for confident and professional individuals who are capable of handling inbound and outbound customer enquiries using their mother tongue language. You will be responsible for receiving customer queries regarding orders made via the company website, ensuring all information given is accurate an...
