Purpose To deliver the Utilities division customer services strategy To coordinate customer service activity across all contracts and workstreams in the division Key Accountabilities Report to Utilities Divisional board regarding regulatory requirements, customer service performance and market trends Work with contracts and customers to improve the division’s customer care perform...
Job Description My client has just opened a brand new call centre in Horwich, and they are now looking for a number of Helpdesk Advisors to join their team. The call centre is a 24/7 operation, therefore the shift patterns are fully flexible 24 hours a day, 7 days a week, and as such candidates would need to be able to work varying shift patterns. My client operates on contracted hours of 16 to...
Manpower are pleased to be recruiting for a leading bank and building society for a Customer Advisor and Cashier. Your role will be to work within a branch environment, serving customers and responding to their enquiries. The focus needs to be on customer service as you will be the main point of contact for customers visiting the branch. Ideally you will have previous customer service experience gained in a banking environment or sim...
Call Centre Debt Sales Adviser Based in Adlington £14-18K Full time 37.5 hours and Part time 21 hours Available. An excellent opportunity has arisen for the right candidate to embark on a permanent Debt Sales Adviser career working for a highly renowned money management organisation based in Adlington. Are you passionate about customer service? enjoy working with people? and want to make a differenc...
Manpower currently has fantastic opportunities for Customer Service and Sales Specialists with one of the UK's largest energy providers. Key objectives for these roles include, resolving inbound customer enquiries and maintaining relationships with customers. You will also need to use your initiative and actively promote the company's products and services to match a customer's particular needs and ensure satisfaction. Working as pa...
Manpower are currently recruiting for an expanding company who have a new vacancies for fluent French and German speakers to work in the customer service team. The role will require fluent or native language skills in both German and English or French and English. You will be working in a busy customer service department that is responsible for taking incoming calls relating to orders, providing quotes and responding to emails. Mon ...
Manpower currently has fantastic opportunities for Customer Service and Sales Specialists with one of the UK's largest energy providers. Key objectives for these roles include, resolving inbound customer enquiries and maintaining relationships with customers. You will also need to use your initiative and actively promote the company's products and services to match a customer's particular needs and ensure satisfaction. Working as pa...
PPI CLAIMS RECOVERY AGENT - ADLINGTON - £12,500-£14000 A fantastic opportunity has arisen to work for the UK's leading provider of advice and solutions for people with serious debt problems. The main purpose of this role will be to help customers reclaim and miss sold policies and any unfair credit card charges. This will involve sending packs out to clients, arranging their return and then the processing of the...
Fantastic opportunities are available to join a vibrant call centre based in Manchester. They are working on a number of new campaigns within the consumer market place and require a of pro-active sales focussed individual to join their team. This is an excellent opportunity to join a company that have big plans for the future. You will be working within an outbound call centre environment hitting sales targets, contac...
A fantastic opportunity to join our existing sales team is now available. Finance Advise Bureau is a leading Debt Solutions specialist and we have significant growth plans for 2012. Recognising the valuable role our staff will play in achieving this growth, we are looking for experienced call centre telesales agents to join our successful lead generation team. As a call centre telesales agent you will be generating new...
Capita are an FTSE 100 listed company and are looking for a Dialler Manager to support their call centre operations. To contribute information to a centralized forecasting and shift planning department. To ensure fairness in the distribution of shift patterns throughout the Contact Centre and ensure all stakeholders work together to achieve overall optimum cost efficient capacity. Required Exp...
Manpower currently has fantastic opportunities for Customer Service and Sales Specialists with one of the UK's largest energy providers. Key objectives for these roles include, resolving inbound customer enquiries and maintaining relationships with customers. You will also need to use your initiative and actively promote the company's products and services to match a customer's particular needs and ensure satisfaction. Working as pa...
Capita are an FTSE 100 listed company and are looking for a Dialler Manager to support their call centre operations. The Dialler Manager will be expected to control all aspects of Dialler campaigns by setting appropriate algorithms within the Dialler with a view to increase both functionality and business efficiency. Required Experience • Experience as a Dialler Manager or Analysin...
CALL CENTRE-CUSTOMER SERVICE ADVISORS O.T.E. £15,000 Our client is looking for a Sales Call centre- customer service advisor to join their Service Division. This is a full time position and you will be working for their busy National Service Call Centre based in Breightmet, Bolton. The company operates several Call Centre departments based in Breightmet location including spare parts sales, booking of Service Engi...
Role Summary The main responsibilities of this role will be to help customers reclaim and miss-sold policies and any unfair credit card charges. This will involve sending packs out to clients, arranging their return and then the processing of the claim and recovery of any funds generated during the process. Key Responsibilities This role consists of many administrative duties such as the following: <ul...
Role Summary The main purpose of the role is to negotiate PPI refunds on behalf of our clients; dealing with all aspects of PPI documentation from the initial receipt of a pack through to the successful negotiation with the creditor. The successful client will be expected to work closely with management and be a point of reference for colleagues. The role will include helping to improve key processes and drive proc...
DEBT SALES ADVISOR - ADLINGTON - PERM - £14K-18K A fantastic opportunity has arisen to work for the UK's leading provider of advice and solutions for people with serious debt problems. The role of the Debt Sales Adviser is to take calls from people seeking help and advice on serious debt problems. This will include examining their financial details and assisting customers on how best to proceed with their individual ...
Manpower currently has fantastic opportunities for Customer Service and Sales Specialists with one of the UK's largest energy providers. Key objectives for these roles include, resolving inbound customer enquiries and maintaining relationships with customers. You will also need to use your initiative and actively promote the company's products and services to match a customer's particular needs and ensure satisfaction. Working as pa...
Shared Service Team Leader / Customer Service / Contact Centre Bolton, Greater Manchester - commutable Manchester, Bury, Preston, Wigan, Blackburn Up to £27,500 This is a great opening for a Team Leader within a shared service centre, based in Bolton. Attracting a salary of up to £27,500, you will manage a team of customer service advisors to deliver a range of telephony,...
PART-TIME LEAD GENERATOR - ADLINGTON PERMANENT POSITION £13K + COMPETITIVE BONUS AND EXCELLENT BENEFITS This is an excellent opportunity to work for one of the UK's largest providers of financial solutions for people with serious debt problems. The position comes with a competitive salary and attractive benefits along with excellent training and career prospects. Based in a friendly environment in a f...
Manpower currently has fantastic opportunities for Customer Service and Sales Specialists with one of the UK's largest energy providers. Key objectives for these roles include, resolving inbound customer enquiries and maintaining relationships with customers. You will also need to use your initiative and actively promote the company's products and services to match a customer's particular needs and ensure satisfaction. Working as pa...
Based 10 miles from Wigan we are looking to recruit an experienced and professional Customer Account Manager to work with our busy client to provide excellent relationship management to your own portfolio of customers. The successful person will need to be both professional and personable, have an excellent telephone manner, with an honest approach to customers, be reliable and consistent and wants to develop themselves within a role....
Being a Customer Advisor (or a Co-operative Operative, as we like to say) means helping our customers and making sure they get what they need from every call. Or to put it simply, doing things the right way. Using your skills To help people pay bills And making our Customers beam This is what being a Co-operative Operative means A vital part of our friendly Banking Services team, you’ll take all kinds of call...
The Capita Group is a FTSE 100 company with very diverse business. The role of the Customer Service Manager is fundamental to the success of the operational department that deal with customers on a daily basis. The role ensures that all employees provide professional and efficient customer service, along with maintaining the high quality standards as outlined in the contract. Key to the role is ensuring contractual requirements are met. <br...
The Capita Group is a FTSE 100 company with very diverse business. The Team Leader position will be working in a call centre delivering outstanding service for a high profile division of our business. As well and leading, motivating and coaching your team you will have to have a passion for quality as well as taking ownership for problems. Success in this role will be defined by the achievement of personal and your teams KPIs and wel...
