Customer Service Supervisor

My client based in Sheffield is looking to recruit a Customer Service Supervisor to strengthen their Sheffield Office. Working closely with the Operations Manager you will be responsible for the supervision of the current customer service team along with account management of a number of key clients. This role is a senior position within the business and therefore requires someone who is able to demonstrate previous experience of staff management and development along with working within a busy office environment. This role could offer progression for the right individual and eventually involve management across the office including administration and finance staff.

Your duties will include:

- Monthly 1-2-1's for customer service team
- Delegation of work load
- Overseeing key accounts
- Dealing with queries and complaints on accounts
- Administration on accounts

For more information on this role please contact me on the details below.