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Customer Service Supervisor - Trade Sales - Macclesfield

  • Cheshire, North West England
  • £7.68 per hour
  • 3 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 24377001
Take the lead in one of our highly successful Trade Sales Counters. This is your first step on the Screwfix management ladder. Your hard work, passion for sales and ability to truly connect with our customers, will be rewarded with a successful career with us.

£7.68 per hour

What you’ll be doing

You’ll be leading by example, supporting and guiding your team to deliver exceptional customer service to our trade customers, ensuring they return over and over again. When you’re not serving, you’ll be proactively attracting new customers to build your sales even more.

Maintaining excellent in-store standards and adherence to operational processes are also key. You’ll be really hands on and have your finger on the pulse operationally. It’s safe to say, you’ll never be without a challenge.

What we’re looking for
You’ll be sales and target driven, having worked in an account management or retail management position. You might not know the trade, but that doesn’t matter. We can teach you about our products, but we can’t teach you about passion. And that’s what we’ll be looking for. A passion for service, a passion for sales and a passion for success.

With a hands-on approach, you will demonstrate your experience in the understanding and influencing of store targets. You will have the skills to ensure the smooth running of the front of house alongside cash handling and stock management. Above all, we are looking for individuals who are motivated to achieve the standards we set and who enjoy working as part of a successful team.

What we’re all about
Screwfix is the UK’s number one supplier to the trade and is a highly successful and innovative business, with an expansion plan envied by other retailers. Last year we opened on average more than one store a week. This year we’re planning to do it again.

So, what’s it like working with us? Fast paced, high standards, demanding – but we have fun, we listen to our people and we have a can do attitude to make things happen. And what makes us so successful? Simple – it’s our people. We pride ourselves on recruiting and selecting the very best and, with our policy to promote from within, who knows where a career at Screwfix could take you?

What’s in it for you?

As well as a competitive salary, you will be rewarded with 28 days holiday pro rata (increasing to 33 days), 20% discount with Screwfix and B&Q, discounted company share save scheme, discounted healthcare with Simply Health, life cover, award winning company pension scheme, childcare vouchers, company sick pay and long service awards. As well as great benefits, we also offer you access to development opportunities. If you want it, you go for it.

Want more info?
Contact and find us at / or follow us on Twitter @ScrewfixCareers

Screwfix – Our growth is your opportunity

Screwfix is part of Kingfisher plc, Europe’s leading DIY home improvement retailer. The group employs over 80,000 people worldwide and has annual revenue of £10.8bn.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.


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