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Customer Service Executive
- Elland, West Yorkshire
- £15,000 per annum
- 93 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21161087
THE JOB:
The role will involve taking calls from customers who have a query with their order, then owning that query right through to completion to ensure that the customer receives excellent service from start to finish.
THE CRITERIA:
The ideal candidate must have the following skills:
- Excellent communication skills, both written and on the telephone.
- The ability to talk to customers in a friendly and professional way even if they are upset about something going wrong with their order.
- Past experience of working in a customer services or sales role.
- Computer literate.
- Good attention to detail.
- Ability to own a query from the start, ensuring that the customer receives excellent service.
- A track record of developing internal relationships to such a degree that you can work closely with others to resolve customer queries.
- Past experience of a telephone based customer care / customer services role.
BENEFITS:
The salary is £15k per annum and you would be entitled to 22 days holiday. The hours of work are 9.00 to 5.30 Monday to Friday.
