Customer Service Assistant

World Duty Free are currently recruiting for Seasonal Customer Service Assistants in our Eurotunnel stores.

(Part time - 23.5 hours per week)

The Role

• To create a welcoming, personal environment and build rapport using positive body language and a friendly, natural and confident approach/greeting with every customer.
• Building a great place to work and shop through a fun-attitude, self-motivated and positive approach, and take personal responsibility to drive daily activities.
• Maximize sales opportunities and be aware of in-store activities and promotions, category sales and daily and hourly targets.
• Maintain high standards within the day-to-day operation including merchandising, presentable, and tidy counter areas and by communicating with Store Operations teams.
• Prevent company property loss, theft or abuse and report losses to line manager.
• Compile and ensure security, health and safety standards are adhered to.

• Relevant product knowledge.
• Experience in a retail customer service environment.
• Passion for products with the ability to demonstrate and use your selling skills.
• Knowledge or work within a service industry.
• Be self-motivated and able to contribute effectively to a team.
• Have excellent interpersonal skills in building relationships with customers.
• Putting the customer at the heart of everything you do by demonstrating outstanding service skills.

World Duty Free is the fastest growing, most innovative travel retailer and the largest duty free outlet in the world. The company retails approximately 17,500 product lines including liquor, tobacco, perfume, food and luxury brand goods in a dynamic and exciting environment, attracting thousands of people every day in search of exclusive gifts and souvenirs. With an innovative and commercially astute culture, World Duty Free provides a fast paced, fun and quality focused working environment.

Please apply online by visiting our WDF careers website.