Customer Service Assistant- Brentford - c£16,000

My client is a well-established and highly successful group of garden centres.  They are now looking for an experienced Customer Service Assistant to deliver excellent customer service and resolve all customer web and telephone queries. 

Reporting to the Customer Service Manager, the successful candidate will be responsible for:

• Providing fantastic customer service in order to exceed customer expectations.
• Demonstrating a 'can-do’ attitude at all times
• Providing end-to-end customer support, collating information and responding via email, telephone and letter.

The ideal candidate will have:

• Exemplary customer service skills
• A  passion for horticulture and gardening
• A  confident and polished communication style
• Great attention to detail
• Competency in Microsoft Office (Excel, Word and Outlook).
• Ability to prioritise workload effectively
• Ability to problem solve and resolve issues to customer’s satisfaction
• Ability to liaise with different areas of the business to collate information

This is an opportunity to join an amazingly successful, stable business.  If you think you have what it takes then please apply with your CV.

Pzazz Retail specialises in finding great jobs for great people; our consultants handle a wide range of retail roles. If you’re looking for a fresh approach to retail recruitment, please contact us now.

We regret that due to current volumes, we are unable to acknowledge every application.  All successful candidates will be contacted as soon as possible.