Customer Service Advisor EMEA region (English, FR is advantage)

Organisation Description

Customer Service Advisor EMEA region (English, FR is advantage)

Organisation Description

We are currently handling recruitment activities for our new international client. The company is currently starting to operate here in the Czech Republic. They have a multilingual & multinational operational support team here in Prague, and may potentially offer a very rewarding job opportunity for the right candidate. At the moment, we are looking for a new position in their client service team.

Job Description

Job Description

Provide administrative, account, and customer service support for clients within European speaking country / region
Manage phone calls, orders and email communication
Working within your team to ensure that the entire region you support is working effectively
Processing orders, pricing, collection information on invoicing
Shipping processing, documentation control
Complaints handling, returns goods
Being responsible for website and PR reviews
Manage your own business and clients independently

Person Specification

Person Specification

Experience from sales support, administration, logistics or customer service is an advantage
Friendly, pleasant, and communicative personality
Advanced/Fluent English skills, French is advantage

Location: Prague
Starting date: ASAP/Negotiable
Salary level: Very attractive

If you are interested in this vacancy, please send your profile to me, Lenka Hnátková, at language.jobs@reedglobal.com.