Our client is looking to recruit a Customer Care Team Leader, reporting into the Customer Care Manager. Successful candidates need to demonstrate strong leadership and motivational experience, and must have previously worked within an office based Customer Service team. In addition to managing the team on a day to day basis, through monitoring and tracking performance, regular analysing and forward planning, you will also be ex...
Team Manager - Multi-Site Field Based (covering Sheffield) Up to £20,000 Plus Uncapped Bonus, 29 Days' Holiday, Contributory Pension, Life Cover, Online Retail Discount Do you get huge satisfaction by delighting customers, building team spirit and finding new ways of creating value for the company you work for? Looking to join an established and successful company offering extensive training and fantastic career progres...
We are currently recruiting a Customer Care Manager to work for a high profile expanding business within the area. The position is permanent and will pay a salary of £32-35K. Our client is a leading business within their field, looking to expand its strong customer care team. You will manage a team of approx 4 customer care co-ordinators, liaise with the directors, account / business development managers. Review existing practic...
Job Title: Customer Care Team Leader - IT The helpdesk Team Leader will Manage and motivate a team of Customer Care Advisors, Third Line and Technical Support Specialists, you will be responsible for the day-to-day running of the Customer Care Team, ensuring that the department’s SLA’s and KPI’s and consistently met and wherever possible, exceeded. As Team Leader you will play a major part in driving change and improvement in...
Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with...
Care Team Leader Salary £8.70 ph Plymouth PL3 Days and nights (bank) Reporting into the Care Manager, responsibilities will include :- ·Assessing, planning, implementing, evaluating and reviewing care ·Shift management and delivery of rotas, performance of the care teams and embedding Anchor’s culture and behaviours ·Dispensing of medication, ensur...
Company: The UK’s leading company providing outsourced billing services to the medical profession Position: Team Leader Salary: Negotiable Location: Amersham, Buckinghamshire Contract: Full time, permanent position Start date: ASAP THE COMPANY Based in Buckinghamshire, this fast-growing company, a wholly owned subsidiary of an Australian-based public company, provides a...
We urgently require a Customer Hub Team leader for a leading Housing Association based in Trafford Park, Manchester. Housing contact centre experience is essential for successful applicants due to the fact this role is temporary and we need an experienced individual to add instance value for this three month contract. Hours will be 2pm – 8pm Mon – Fri (this may change to 12 – 8pm) In addition to the housing experience, y...
Retail Store Manager £Competitive + bonus + benefits Leeds Trinity Centre The Job: We're EE, one of The Sunday Times Top 25 Big Companies to Work For and we're on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our custome...
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Date: 4 days ago
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Bristol, Avon
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£21,000 - £23,000 per annum
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46 applications
Job Description Our Client based in North Bristol are currently recruiting for a Customer Service Supervisor to carry out the following: Lead and develop customer services and account management team to deliver excellent customer care for Freight Customers and achieve qualitative targets, whilst meeting overall company strategic objectives Maintain a professional and courteous manner when comm...
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Date: 4 days ago
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Bristol, Avon
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£21,000 - £23,000 per annum
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47 applications
Job Description Our Client based in North Bristol are currently recruiting for a Customer Service Supervisor to carry out the following: Lead and develop customer services and account management team to deliver excellent customer care for Freight Customers and achieve qualitative targets, whilst meeting overall company strategic objectives Maintain a professional and courteous manner when comm...
Department overview To provide an agreed customer administration, telephony and underwriting service proposition that supports the sales distribution model for Retirement, Care, Protection and Equity Release products. Purpose of the role To manage and supervise a core administration team within Service Delivery, meeting business targets, customer expectations and quality standards within...
A Public Sector client of Morgan Hunt are looking to recruit a Leasehold Team Leader to manage the day to day running of the Leasehold Team in North West London. Reporting into the Leasehold & Service Development Manager the post will have overall responsibility for promoting excellent customer service to leaseholders and analysing the practical application of complex leasehold legislation. The main responsibilities f...
69 jobs matching this search were posted in the last week
About Our Client Our client is an established leader in a technical field and are seeking a Customer Service Team Leader to join their existing team. The position is responsible for the day to day management of a team of service advisors, who are in continual contact with prospective and existing customers. The successful candidate will have a strong background within customer service and have proven experience of team management. The ...
Retail Store Manager £Competitive + bonus + benefits London, Richmond The Job: We're EE, one of The Sunday Times Top 25 Big Companies to Work For and we're on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our customers w...
Retail Store Manager£Competitive + bonus + benefits Warrington The Job: We're EE, one of The Sunday Times Top 25 Big Companies to Work For and we're on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our customers whatever they want. But when it comes to jobs, our high street stores are where the ...
Retail Store Manager £Competitive + bonus + benefits Widness The Job: We're EE, one of The Sunday Times Top 25 Big Companies to Work For and we're on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our customers whatever they want. But when it comes to jobs, our high street stores are whe...
Retail Store Manager £Competitive+benefits Stretford The job: We're EE, one of The Sunday Times Top 25 Big Companies to Work For and we're on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK's first 4G network give our customers whatever they want. But when it comes ...
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
A fantastic opportunity for a Customer Service Manager / Team Leader to join the management team within this client services company based in Richmond The Back-up Care Programme Operations Manager is responsible for managing the operational delivery of the programme ensuring outstanding service delivery to its customers. My client is an area experiencing substantial growth and there will be a need for flexibility to ...
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
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Date: 3 days ago
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Romford, Essex
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£17,500 - £19,000 per annum
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51 applications
To respond to verbal enquiries received from policyholders, IFA's and third parties providing a "one stop" service where possible. Keeping customers informed of any delays in accordance with procedures and managing expectations. Process all calls to the agreed quality standards for correctness and fairness. To ensure that all enquiries are recorded correctly on the Company Work Management System, in order for ...
Are you an experienced Customer Service Team Leader want to work for a market leading web advertising company based in Oxford Reporting to the Customer Service Manager, the Customer Service Team Leader is responsible for the day to day management of one of the teams within the Customer Operations department. You will work closely with all departments across the company to ensure that your team offer excellent customer service, whils...
