Customer Care Consultant

Do you have a proven track record of providing excellent Customer Services?

Do you enjoy speaking with people and resolving queries?

Have you previously worked within the Insurance sector?

Are you looking to join one of Bournemouth’s fastest growing companies?

If YES then 360 Recruitment have the role for you…!

Our Client is looking for a hard working, career focused individual to become part of their customer service support team.

This is a multi-skilled role dealing with a variety of policy administration tasks for individual and corporate clients by way of inbound and outbound calls and paper processing.

Skills and experience;

A solid background in customer services obtained in a professional office environment

Basic knowledge of insurance desirable

Ability to understand and deliver for customers and colleagues

Confident in making decisions

Excellent attention to detail

Computer literate with excellent keyboard skills

Ability to multitask in an organised manner

Ability to make recommendations and improvements to processes and procedures

Ability to work well under pressure and remain effective

Strong and positive work ethic and attitude

Clear verbal and written communication skills

Excellent time management skills

Ability to work on your own initiative as well as part of a team

Experience of conducting market research desirable

To be successful in this post you will have carried out a similar role previously, be happy speaking with Customers over the telephone coupled with the ability to carry out all related Administration.

Due to the high number of applications we are receiving at present, we are unable to respond to every application individually. If you do not hear from us within 3 days please assume that your application has not been successful. We may contact you in the future about other suitable positions