Customer Care Administrator
- Warrington, Cheshire
- Salary negotiable
- 11 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21167477
Our client is a global provider of IT services, parts, repairs and related logistics services. They supply customers throughout the EMEA regions. They are now recruiting for a Customer Care Administrator with fluent French . This is a permanent role.
To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly telephone based, but also other correspondence such as letter writing, emails and memos would be part of the daily routine. It is also key to supporting the service level agreements between the company and its customer contracts.
Candidates must have fluent French and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.
Own transport essential due to location.