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CSA - Savings & Investents
- Belfast, County Antrim
- £7.50 per hour
- 31 applications
- Job type: Temporary, full-time
- Date:
- Reference: 21178604
Job Description
An exciting opportunity has arisen for our client a large financial service organisation in Belfast, Northern Ireland. The role will be shift patterns and include evenings and weekends. Applicants will need to be completely flexible and available for shift work.
Key Responsibilities and Duties:
The core purpose of the role is to provide excellent customer service - meeting the needs of customers and seeking opportunities to extend and develop customer relationships. You’ll be working within the Savings and Investments department and answering inbound calls from customers that are interested in a certain product (for example, they may have seen an advertisement regarding a new current account). Your role is to sell the product and identify cross-selling opportunities. Typical duties include:
• Answering inbound calls - meeting the needs of customers at the first point of contact.
• Creating rapport with customer to fully understand their needs.
• Build an expert knowledge of all Lloyds Banking Group products and services.
• Promote (and potentially cross-sell) alternative products so that customers are aware of complete range of services.
Person specification
• Customer service & sales experience
• Results driven
• Customer focused
• Team player
• Business focused
• Computer literate
PLEASE READ
Start dates for this role will be Early March, interested candidate will need to;
- Attach up to date CV including employment/ education dates
- You must add cover letter detailing your flexibility and ability to mee tour start dates
- Please ensure you answer the prescreen questions below
For all further enquiries please email belfast.vetting@reedglobal.com
Reed Specialist Recruitment Limited is an employment agency and employment business
An exciting opportunity has arisen for our client a large financial service organisation in Belfast, Northern Ireland. The role will be shift patterns and include evenings and weekends. Applicants will need to be completely flexible and available for shift work.
Key Responsibilities and Duties:
The core purpose of the role is to provide excellent customer service - meeting the needs of customers and seeking opportunities to extend and develop customer relationships. You’ll be working within the Savings and Investments department and answering inbound calls from customers that are interested in a certain product (for example, they may have seen an advertisement regarding a new current account). Your role is to sell the product and identify cross-selling opportunities. Typical duties include:
• Answering inbound calls - meeting the needs of customers at the first point of contact.
• Creating rapport with customer to fully understand their needs.
• Build an expert knowledge of all Lloyds Banking Group products and services.
• Promote (and potentially cross-sell) alternative products so that customers are aware of complete range of services.
Person specification
• Customer service & sales experience
• Results driven
• Customer focused
• Team player
• Business focused
• Computer literate
PLEASE READ
Start dates for this role will be Early March, interested candidate will need to;
- Attach up to date CV including employment/ education dates
- You must add cover letter detailing your flexibility and ability to mee tour start dates
- Please ensure you answer the prescreen questions below
For all further enquiries please email belfast.vetting@reedglobal.com
Reed Specialist Recruitment Limited is an employment agency and employment business
