Please note this is a Part Time position Contact Centre Partners are currently supporting a customer centric organisation based in Coventry that are looking for a Customer Service Team Leader to join the business on a part time basis. The Customer Service Team Leader will be responsible for up to 15 part time customer service advisors within an inbound contact centre. You will be a hands-on manager with...
Role: Customer Service Team Leader Salary: £20,000pa Bonus: 15% (£3,000pa) Our client is now seeking 4 team leaders / contact centre team leaders to join their vibrant contact centre in Bolton. This is a purely inbound environment where existing customers call the contact centre and the teams answer their queries in a courteous and professional manner. The role of t...
In order to support their ongoing success, my client is looking to recruit an established Team Leader / Manager for their growing Contact Centre based in West Yorkshire. This role forms a crucial part of the wider strategy to develop and motivate successful teams to deliver excellent Customer Service. The Customer Service Team Leader / Manager will be responsible for: Managing a team of up to 12 advisors <li...
Customer Service Team Leader £19,000 - £20,000 based in Warwick. Working for a leading national organisation this is a fantastic opportunity for you to really move your career forward as a Professional Customer Service Team Leader. Please note only candidates with Contract Centre Team Leading Experience will be considered for this role. Based in their modern, airy and pr...
Team Manager - Job Ref: 9959 Leeds £21-£23k This is an exciting opportunity for someone who has Managerial experience within a contact centre environment. As a key member of the managerial team, you will have the opportunity to influence the future strategy of the contact centre. Your duties will include: Managing a team of 14 customer service age...
A fantastic opportunity to join a dynamic fast developing company as a Team Leader to motivate, lead, coach and deliver outstanding customer service within a contact centre environment. Company Information: A customer focused business supporting wireless products and services. About the Role: This position will be to manage a team of 10 advisors, to deliver contractual KPI's through effective performance managem...
You will lead and motivate a team within an inbound sales environment where cross selling and upselling is key. You will have experience of working within an FS regulated Contact Centre. About the Role: Lead, motivate and inspire a sales team to deliver KPIs Coach the sales team in product, systems and sales skills to improve KPI performance Performance manage the bottom quartile advisors via action plans ...
Job Title: Contact Centre Team Leader Salary: £20,000 Are you an experienced Contact Centre Team Leader with a proven ability to manage and motivate a team of Service Advisors? Are you a strong leader who is exceptionally customer focussed? If so, this could be the role for you… The Role: To manage, develop and coach a team of Custome...
We are currently recruiting an experienced Contract Centre Team Leader on behalf of our client, based in SE London. The role is based within the public sector, initially on a 2 month contract. They require someone to manage and lead a team of customer services officers to deliver a comprehensive, high quality customer focused service across a range of front line services. You will also be required to meet and exceed personal, team an...
Contact Centre Partners are currently recruiting a Night Call Centre Team Leader to join a growing outsourcer based in London. The Night Call Centre Team Leader will be managing a team of approximately 15 customer service agents within an inbound call centre environment. You will be responsible for the day to day management of the team through side by side coaching, developing and motivating ensuring that the best possible service is...
Organisation Description Our client, based in Belfast City centre, are a leading force within the business services market and have a requirement for a full-time, experienced Credit Control Team Leader to take up a key role within the busy finance team. Job Description This is a highly process driven role and all applicants will have a clear understanding of the duties expected o...
My client, a leading IT training provider in the North East are looking for an experienced Contact Centre Supervisor on a FT basis. Main Purpose of Post: You will be responsible for organising and leading a team to ensure the successful delivery of learner enrolment targets in the contact centre. To provide leadership towards the achievement of enrolments guaranteeing conversion rates, eligibility and quality targets ...
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Date: 6 days ago
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Gillingham, Kent
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£45,000 - £50,000 per annum, negotiable, inc benefits, OTE
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15 applications
Call Centre Manager Rochester £45-50,000 basic + excellent benefits SRL Sales Recruitment are working with a long established and very successful property group. Due to continued growth and expansion, they seek an experience Call Centre Manager to increase revenue and activity via outbound activity. You will be responsible for managing a Telesales team ...
67 jobs matching this search were posted in the last week
We are seeking a highly experienced Contact Centre Sales Team Leader for our growing client in the South West. The role holder will be responsible for the management, motivation and guidance of a large and growing team of experienced Sales agents. The successful person into this post will have previous Contact Centre Sales Leadership experience and will understand and be well versed in the management of Sales teams. Th...
Organisation Description Reed in Kingston is assisting a local Insurance broker in finding a Sales Team leader for their bespoke Insurance solution. Job Description Salary: From £22,000 to £25,000 per annum + BonusDate DEPARTMENT: Insurance Contact Centre JOB TITLE: Sales Team Leader HOURS:Based on 37.5 hour week, typically shifts between workin...
Organisation Description Reed in Kingston is assisting a local Insurance broker in finding a Sales Team leader for their bespoke Insurance solution. Job Description Salary: From £22,000 to £25,000 per annum + BonusDate DEPARTMENT: Insurance Contact Centre JOB TITLE: Sales Team Leader HOURS:Based on 37.5 hour week, typically shifts between workin...
Customer Service Team Leader £19,000 - £21,000 based in Warwick Working for a leading national organisation this is a fantastic opportunity for you to really move your career forward as a Professional Customer Service Team Leader. Please note only candidates with Contract Centre Team Leading Experience will be considered for this role. Based in their modern, airy and professional offices this is a chance for...
Lawrence Dean Recruitment is an independently owned recruitment agency specialising in both temporary and permanent business support roles in the Hertfordshire area.Our clients range from large, blue-chip companies, to smaller owner-managed local businesses.As a Lawrence Dean candidate you can expect a different service to our competitors, where you feel valued and thoroughly involved in your next career move.We are experienced recrui...
Customer Service Team Leader £19,000 - £21,000 based in Warwick Working for a leading national organisation this is a fantastic opportunity for you to really move your career forward as a Professional Customer Service Team Leader. Please note only candidates with Contract Centre Team Leading Experience will be considered for this role. Based in their modern, airy and professional offices this is a chance for...
Customer Service Team Leader £19,000 - £21,000 based in Walsall. Working for a leading national organisation this is a fantastic opportunity for you to really move your career forward as a Professional Customer Service Team Leader. Please note only candidates with Contract Centre Team Leading Experience will be considered for this role. Based in their modern, airy and professional offices this...
My client is currently looking to recruit an experienced First Response team leader to join their Liverpool City Centre based law firm within the busy department. The role will be to manage a Team of First Response Unit advisors to deliver excellent client care from initial contact through to submission of the CNF and maintain an excellent client relationship to ensure maximum client retention and satisfaction measures are met. <br ...
Our client, an ever expanding business are currently looking for a proven Sales Team Leader to join their highly successful team. The successful candidate will lead sales agents in providing excellent support to the customer whilst achieving targets and SLA's. Company Information: Working with a highly regarded, growing and sought after brand. About the Role: Day to day operational responsibility for a tea...
Team Manager based in Ringwood The Main Purpose of the role: To help build a team of outbound telesales consultants, selling various products and services. You will need to take ownership and be accountable for the success of the Outbound Team you are managing, capitalising on experience in planning and intuitive resource management. This will be measured by Client Service Level Agreements for revenue an...
About the Role: As Team Leader, you will be responsible for leading, coaching and developing a Team of Communicators handling telephone contacts as well as on and off line channels for our client's portfolio of products. You will work as part of a Team providing expertise and ensuring the delivery of superior customer service, advice and after care. You will be responsible ensuring the delivery of the Team's performance ...
Team Leader - Dearne Valley Webhelp TSC, Customer Experience Innovators We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our blue-chip clients trust us to deliver excellent experiences to their customers. Established in 1994, we grew to 6,000 people with 9 contact centres in the UK before ...
