Contact Centre Partners is pleased to be supporting this well recognised, customer contact solutions provider as they seek to recruit Business Development Managers for their growing business. Our client has multiple sites across the UK and as an overall business, employs in excess of 2,000 members of staff. They offer their customers fully integrated solutions within data, customer intelligence, multi-channel contact & techn...
Contact Centre Partners is pleased to be supporting this well recognised, customer contact, outsource solutions provider as they seek to recruit a Business Development Director for their growing business. Our client has multiple sites across the UK and as an overall business, employs in excess of 2,000 members of staff. They offer their customers fully integrated solutions within data, customer intelligence, multi-channel contac...
Resource Planning Manager (CCP0325) Dublin, Ireland €40,000 - €50,000 + Bonus & Benefits Contact Centre Partners are proud to be supporting this leading blue-chip organisation that is looking for an experienced Resource Planning Manager to join its contact centre operation. The Resource Planning Manager will play a critical role in coordinating work schedules of the contact centre an...
Head of Sales Operations (CCP0324) Dublin, ROI - €80-95,000 Contact Centre Partners is pleased to be partnering this phenomenal brand as they open a new 800FTE contact centre in Dublin. We are supporting them as they search for a Head of Service (managing approximately 380FTE) who needs to have gained exposure to running a similar sized contact centre operation, ideally within Ireland. At our client, it’...
Head of Service (CCP0323) Dublin, ROI | €80-95,000 Contact Centre Partners is pleased to be partnering this phenomenal brand as they open a new 800FTE contact centre in Dublin. We are supporting them as they search for a Head of Service (managing approximately 380FTE) who needs to have gained exposure to running a similar sized contact centre operation, ideally within Ireland. There's only one thing as i...
Senior Data Analyst (CCP0330) Manchester £24,000-£28,000 + Benefits Contact Centre Partners are pleased to be supporting a UK market leading contact centre operation that is recruiting for a Senior Data Analyst to join its team. We are seeking an experienced determined Senior Data Analyst who will assist our client’s growing contact centre operation to provide support & insigh...
South Woodford, London E18 | £Negotiable, OTE £50,000 Contact Centre Partners is a boutique recruitment consultancy that provides staffing solutions across the globe within the contact centre industry. Our team of expert and dedicated consultants have built powerful and long lasting relationships with the widest pool of talent within the industry which enables us to offer a premium service to our clients and candidate...
Contact Centre Partners is pleased to be partnering this growing financial services organisation to secure the services of a Customer Service Manager. Our Client is prominent within the UK and Irish marketplace and is part of a larger global brand which operates in more than 50 countries worldwide. The Customer Service Manager is responsible for a service centre consisting of approximately 40FTE, made up of customer service age...
Quality Assurance Manager (CCP0321) North West (Multiple Sites) £24,000-£28,000 + Benefits Contact Centre Partners are pleased to be supporting a UK market leading contact centre operation that is recruiting for a Quality Assurance Manager to join its team. We are seeking an experienced pro-active and enthusiastic Quality Assurance Manager who will assi...
Contact Centre Partners has an exciting opportunity for an aspiring call centre professional to join this dynamic, international business in the capacity of Deputy Call Centre Manager. Our client is an expert in the international market research and data collection niche and has a 70 seat call centre for which you will be responsible; working in tandem with the current Call Centre Manager. In the absence of the Call Centre Manager, th...
Dialler Manager (CCP0329) Nottingham £30,000 - £35,000 plus Bonus & Benefits Contact Centre Partners is pleased to announce that we are currently searching for a Dialler Manager for a leading retail business. The Dialler Manager will play a pivotal role in designing and executing campaigns, by learning customer profiles in order to achieve best contact rates, and of course best results. ...
Dialler Manager (CCP0328) Essex £30,000 - £35,000 plus Bonus & Benefits Contact Centre Partners is pleased to announce that we are currently searching for a Dialler Manager for a leading retail business. The company has enjoyed huge success over the last 2 years and have some challenging objectives that they are looking to meet in 2011. The Dialler Manager will play a pivotal role in ...
Business Analyst (CCP0320) Surrey £28,000 - £32,000 + Bonus & Benefits Contact Centre Partners are pleased to be supporting this well established contact centre operation based in Surrey that are recruiting for a Business Analyst to join its fast paced contact centre environment. The Business Analyst will be responsible for working with key stakeholders from the business to...
Business Change Analyst (CCP0305) Manchester £22,000-£27,000 plus benefits Contact Centre Partners is pleased to be working with this well known organisation based in Manchester. The company is a market leader in its specific niche area and is looking to bring in a Business Change Analyst due to a reorganisation in the contact centre. The Business Change Analyst will be responsible for contribu...
MI Analyst (12 month FTC) (CCP0319) Kent | £23,000 - £27,000 + Benefits Contact Centre Partners are delighted to be supporting this leading contact centre based in Kent that is looking for a MI Analyst. The MI Analyst will be responsible for helping to support, create, implement and maintain a comprehensive suite of management information reports to enable informed performance management of th...
Project Analyst (CCP0308) Surrey £27,000-£32,000 + Package Contact Centre Partners are pleased to be supporting this premium worldwide brand that is looking for a Project Analyst to join its fast paced contact centre operation. The Project Analyst will be responsible for delivering analysis, support and delivery of future continuous improvement initiatives for the UK market. Yo...
Resource Planning Analyst (CCP0318) West Yorkshire £20,000 - £24,000 + Bonus & Benefits Contact Centre Partners are pleased to be working with a well established known organisation based in Yorkshire that are looking for a Resource Planning Analyst to join its contact centre operation. The Resource Planning Analyst will understand the key metrics for planning and organising a...
Call Centre Team Leader (CCP0247) Preston, Lancashire | £18,000 - £25,000 plus Bonus and Benefits Contact Centre Partners is pleased to be working a dynamic and people focussed call centre business based in Preston, Lancashire. The company is going through a period of expansion and are looking for a Call Centre Team Leader to join the business. The Call Centre Team Leader will be responsible for managing a team...
Soccer Scene London - Store Staff Required (CCP0317) London (West End) - £Neg Contact Centre Partners are pleased to be working exclusively with Soccer Scene of Carnaby Street London as they seek staff for their newly renovated store. Soccer Scene is the UK’s leading football/soccer specialist store and continues to grow and evolve. Soccer Scene has quickly earned the reputation of being the original &...
Contact Centre Partners are delighted to be supporting this not for profit organisation in recruiting a Contact Centre Account Manager. Reporting in to Director Level, you will be predominantly based in London; however, there will be some UK travel involved on an ad-hoc basis too. This Account Manager will act as a link between the business as a whole and the external contact centre operation consisting of approximately 25FTE w...
Outbound Sales Team Manager (CCP0315) Manchester | £20,000 - £26,000 + Bonus & Benefits Contact Centre Partners are delighted to be working with a fantastic, fast growing organisation based in Manchester who are looking for Outbound Sales Team Managers to join their team. As the Outbound Sales Team Manager you will be responsible for the day to day management of a sales team, you will have a hands on ...
Sales Call Centre Manager (CCP0314) Manchester £30,000 to £36,000 plus bonus and benefits Contact Centre Partners are pleased to working with fantastic growing organisation that are looking for a Sales Call Centre Manager based in Manchester. The Sales Call Centre Manager will be responsible for the day to day management of the sales teams. Working across a variety of different sales campaigns you will be ...
Contact Centre Partners is delighted to be supporting this leading consumer brand with its recruitment of a Head of Customer Service. Reporting to the Commercial Director, the role will primarily be based from our Client’s Customer Service Centre in Hertfordshire; however you will also spend time at Head Office in Central London. You will be responsible for 6 direct reports as well as the Customer Service Centre consisting of a...
Resource Planning Manager (CCP0312) Hampshire £40,000-£45,000 + Car, Bonus & Benefits Contact Centre Partners are pleased to be supporting this expanding reputable business that is looking for a Resource Planning Manager to join its multisite contact centre operation. The Resource Planning Manager will be responsible for ensuring the optimal use of resources across the busi...
Training Consultant (CCP0311) Hertfordshire | £25,000 - £28,000 Pro rata | 12 month FTC Contact Centre Partners is pleased to be working with a significantly growing and recognisable brand that is currently recruiting for a Training Consultant to join the contact centre operation. The purpose of this role is to motivate, deliver and maximise the return on investment of training for ongoing development of staff within...
