Complaints Officer Purley £16,000 Leading organisation with offices based in Purley seeks a Complaints Officer The Role Complaints Officer - To ensure that all complaints are logged and dealt with in line with the company’s complaint handling procedure. You will look to continually improve the effectiveness of the processes and procedures through effective auditing. ...
Complaints and Conduct Officer City £28900 THE COMPANY: Our client, based in Central London, is recognised as the leading professional body for the education, training and accreditation of psychotherapists and psychotherapeutic counsellors. They currently require a Complaints and Conduct Manager to implement and operate the Central Complaints Process (CCP) for fitness to practice matters in relation to...
A highly desirable opportunity for an experienced Financial Services professional to join this expanding organisation in a newly created role as Customer Relations Officer / Compliance Auditor. The primary aspect of the role will be to act as a Customer Relations Officer, ensuring that complaints are dealt with fairly and courteously and in line with company procedures and regulatory expectations. As well as having complaints h...
Complaints Officer To ensure that all complaints are logged and dealt with in line with the companies complaint handling procedure To look to continually improve the effectiveness of the processes and procedures through effective auditing. Main Duties and Responsibilities: To ensure that appropriate investigation of complaints getting to the root cause of the issue, within the regulatory...
Job Description My client based in Welwyn Garden City is looking for an experienced Complaints Officer to join their team. The ideal candidate will have experience within a customer focused area, dealing/dealt with complaints. Hold highly developed interpersonal, communication and listening skills. Experienced in managing team members. Have the ability to develop and sustain professional relationships with ...
Client Liaison Officer (Financial Services) | Hertfordshire | £25,000 Client Liaison Officer - The role: The primary function of this role will be to manage the relationship with the Financial Ombudsman Service Your main responsibilities will include Liaising with the Financial Ombudsman Service on a daily basis with regards to complaints/cases Providing advice and guidance to int...
FOS Liaison Officer Competitive + Benefits Borehamwood EXPERIENCE Previous experience within a complaints area, where you have a good understanding of regulatory and complaints matters. Experience of providing exceptional customer service skills. THE ROLE The primary function of this role will be to manage the relationship with the Financial Ombudsman Service from the supply case files to discussions w...
Customer Relations Officer / Complaint Handler Duration: Initially a 6 month contract Please note the location of this job is in Crawley, near Gatwick Salary: £16,500 Working Hours: Mon-Fri 9-5.30 GRADUATES ARE WELCOME TO APPLY Recruiting NOW for an experienced Customer Relations Officer We would like to hear from profess...
Customer Relations Officer / Complaint Handler Duration: Initially a 6 month contract Location: Crawley, near Gatwick Salary: £16,500 Working Hours: Mon-Fri 9-5.30 GRADUATES ARE WELCOME TO APPLY Recruiting NOW for an experienced Customer Relations Officer We would like to hear from professionals that have responded to com...
Have you previously worked in a compliance role? Have you dealt with complaints? If so, we might have the right role for you.... We are seeking a Compliance Officer for our successful client based in Brackley. The key purpose of this role is to effectively respond to all queries and complaints received into the department. You will be required to deal with complaints in a necessary timeframe. ...
My international client based in Kent is seeking various Case Officer positions. You must have dealt with numerous complaints on a daily basis and be able to make decisions on how the complaints should be dealt with. Experience within Insurance or Finance is essential and of an understanding of how FSA regulations work. Immediate interviews both permanent and contracts are available as the team is growing all the time....
This well respected national accountancy firm is currently seeking an experienced compliance officer in Leeds. In this role you will be heavily involved in dealing with complaints from both the advisory and accountancy arm of the business in addition to dealing with all other compliance matters ranging from anti-money laundering, data protection and the general administration of compliance practices and procedures. You must ha...
This role reports to a Senior Data Officer within the Landlord Services department. Job Purpose: To research, prepare, draft and issue responses to customer complaints. To prepare and publish performance and statistical data and to prepare reports relevant to the Repairs, Planned Maintenance, Major Projects and Mechanical and Electrical teams, as required. K...
38 jobs matching this search were posted in the last week
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To repo...
Job Title: Compliance Manager/Officer Reporting To: Operations Director Location: Watford, Hertfordshire Salary: 30k - 45k DOE Job Objective: The Compliance Manager/Officer will have a key role in ensuring that the organisation complies with UK and international legal and regulatory requirements. Working across all teams, you will proactively monitor compliance within the areas of OFT, FSA, ...
Our client is seeking an experienced complaint handler who will be accountable for customer complaints relating to pension and structured and investment products. You will ensure that complaints are managed and progressed to resolution in line with regulatory requirements. The role holder will be responsible for: Ensuring that complaints are investigated fully and dealt with in accordance with FSA regul...
Our client is seeking an experienced complaint handler who will be accountable for customer complaints relating to pension and structured and investment products. You will ensure that complaints are managed and progressed to resolution in line with regulatory requirements. The role holder will be responsible for: Ensuring that complaints are investigated fully and dealt with in accordance with FSA regul...
My client is a large, nationwide, debt management company who are looking for a new Complaints Officer to work within the Quality Department Team. If you are a very strong administrator, who has worked in the debt management industry or within some form of complaints department, then you would be IDEAL for this position. The general aim of the role is to: Ensure that all complaints are logged and dealt with ...
The Role We are currently recruiting for a Compliance Officer to join a global commercial organization, whose line of business is providing online financial solutions. This role will be based in Central London. The Compliance Officer will assist the Compliance team with the day to day handling of Anti Money Laundering Alerts, requests from Law Enforcement agencies and various other tasks relating to regulatory compl...
Customer Service Officer / Advisor Oxford £20,027 - £22,300 per annum 1 x Permanent Contract 1 x 12 Month Fixed Term Contract Our client, a housing provider, is currently seeking strong professionals who are able to deal with customers courteously, tactfully and diplomatically. They have key opportunities available for two proactive individuals to join their ...
We urgently require a competent professional who could carry out following duties and responsibilities: To develop and implement policies and procedures to deal effectively with customer requirements. To act as complaints officer, address clients concerns and raise it at higher level, if required. To supervise HR matters, customer care and other matters relating with the provision of services. ...
Customer Relations/Complaints Officer. To £28,000 + bonus + excellent benefits. Mid Surrey. RH postcode area. Responding to customer complaints, investigating, undertaking root cause analysis, and resolving in a pro-active manner. Cases/complaints can vary in nature - including - - reportable and non-reportable, expressions of dissatisfaction, financial loss, material distress or inconvenience. <br ...
Customer Relations Officer: £16,525 Location: Crawley, West Sussex Industry: Travel / Aviation / Customer Services Working for a major Aviation company based in Crawley, West Sussex this position will be working within their Customer Services language team receiving customer requests and working on individual cases to solve claims, customer service issues and queries. This is a 6 month contract, ...
General Responsibility The efficient management and resolution of customer queries and the provision of a high quality service that is fundamental to the business philosophy of the Company. The client liaison officer (CLO)will be responsible for managing all of the day to day administration of their designated client group. The CLO with build relationships with their customers and understand the dynamics of their businesses a...
