Due to relocation our Nottingham based client are looking to recruit a Complaints Handler on a 4 month Contract. Duties will be to log, investigate and respond to all complaints in a professional and timely manner in line with the Company's policies and procedures, and those of the FSA. Key Responsibilities: -Log all written customer complaints on receipt to ensure it is assigned the appropriate priority level as deter...
A great opportunity has become available for a Medical Complaints Handler to join a market leading organisation. As a Medical Complaints Handler you will be required to work on complaints cases about broadly based medical, illness and personal injury claims. The Role: - Dedicated to providing a high level of customer service - Willing to develop an understanding of case-handling techniques and maintain this throughout the ro...
Capita are looking for an onsite Pensions case handler, who will be responsible for dealing with a high volume of customer complaints and queries. You will work as part of the complaint handling team, dealing with enquiries plan holders may have that cannot be dealt with by other departments within the business. The successful candidate will be required to deal with IFA’s and other individuals acting on behalf of plan holders, letter writin...
Our client, a major insurance company based in Kent, is looking to recruit a complaints handler on a 9 month fixed term contract to deal with a caseload of insurance related complaints from the policyholders. You will be providing full investigations of complaints and seeing these through to producing final written/verbal responses. All complaints are handled within FSA Dispute rules, particularly adhering to complaint escalation processes. <br...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
Complaints Handler, Kent. c£29-32k plus excellent benefits. You will be working for a leading Financial Services Consultancy who specialises in the Pension and employee benefits market. As a Complaints Handler you will support the Complaints Manager in the handling of both complaints and related issues. You will work as part of a team and have the chance to further develop in the role within the business risk team and for ...
This well-regarded organisation requires a Complaint Handler to join their Business Risk Team. You will have knowledge and experience of occupational pension scheme administration and ideally be familiar with Group Health and Risk arrangements. Previous complaints handling experience would be desirable but is not essential. What is critical to this role is excellent communications skills (both written and verbal) a...
Motor Insurance Complaints Handler Location - Kent Salary - £ 18,000 - £26,000 based on experience + Benefits Dynamic and entrepreneurial insurance company with a strong presence in the UK motor insurance are currently seeking to attract talented and efficient Complaints Handler to join the team in Kent to ensure customer complaints are treated fairly and in accordance with statutory requirements through to...
Motor Insurance Complaints Handler Location - West Sussex Salary - £ 18,000 - £26,000 based on experience + Benefits Dynamic and entrepreneurial insurance company with a strong presence in the UK motor insurance are currently seeking to attract talented and efficient Complaints Handler to join the team in West Sussex to ensure customer complaints are treated fairly and in accordance with statutory requireme...
Complaints Handler - Travel Industry - Portsmouth £16K Monday - Friday (office hours) Dynamite Recruitment are working with a successful and developing travel organisation seeking a resilient and customer focused candidate to concentrate on resolving complaints. The main purpose of the role is to ensure the customer receives the highest level of service throughout, problem solving and handling the complaint within a...
Job Description POOLE - PPI Complaint Handler AM shift Hours: 7am - 2.30pm £10 per hour 30 hours per week Monday - Friday Start Date - 3rd June 6month contract Role Description: Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Finan...
Job Description POOLE - PPI Complaint Handler AM shift Hours: 7am - 2.30pm £10 per hour 30 hours per week Monday - Friday Start Date - 3rd June 6month contract Role Description: Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Fina...
28 jobs matching this search were posted in the last week
Complaints Handler - Kent - £18,000 - £30,000 DOE Our client, a growing Insurance provider, are looking to grow their team in Kent. The main purpose of this role is to ensure customers are treated in a fair and consistent manner. Manage the complaints process by taking ownership of individual cases and resolving satisfactorily and in accordance with FSA and TCF principles. Develop and maintain statistical and root c...
A new vacancy has arisen within our expanding Chelmsford office for a Customer Service Claims Handler. This is an exciting opportunity to join our expanding team. Our office is based within walking distance of Chelmsford station. The role involves investigating and acknowledging Financial Ombudsman and Chief executive complaints, handling calls from customers, suppliers and third parties; supplying accurate responses to queries...
I am looking for an experienced Team Leader to work with my client in Seven Oaks. This is an exciting role with a reputable and successful organisation. The main purpose of the role is to deal with all aspects of staff performance management to maximise productivity and output. To achieve a first class customer service for all customers including policyholders, brokers and other teams within the business. As well as this you wi...
Grovelands Resourcing is looking for Graduates interested in taking up a position with one of the UK’s top 5 Bank’s Customer Complaints Team. The Customer Complaints Team handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The complaint handler will be required to respond to complaints in writing and/or telephone T...
Grovelands Resourcing is looking for Graduates interested in taking up a position with one of the UK’s top 5 Bank’s Customer Complaints Team. The Customer Complaints Team handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The complaint handler will be required to respond to complaints in writing and/or telephone</p...
Due to expansion, our client is looking to recruit an Account Handler / Executive; this will be a generic commercial role, and so a broad range of commercial products is ideal (e.g. Package, Combined, Directors and Officers, Public and Employee Liability). Job Summary: To develop and maintain a portfolio of clients that encourages long term relationships, encompassing new business, renewals and adjustments, through client contact, and...
Standard pay of £205 per day PLUS however this is open to discussion at selection stage. A great opportunity has become available for a Pensions Claims Handler to join a market leading organisation. As a Pension Claims Handler you will be required to work on cases about a broad range of pension complaints including advice suitability and administration. Claims Handler will posses the following attributes: - Experi...
A great opportunity has become available for a Medical Claims Handler to join a market leading organisation. As a Medical Claims Handler you will be required to work on complaints cases about a broad range of medical based , illness and personal injury claims. Claims Handler will posses the following attributes: - Experience within medical insurance - ideally 1 years+ - Experience within medical insurance claims/persona...
Standard pay of £205 per day PLUS - however this is open to discussion at selection stage. A great opportunity has become available for a Pensions Claims Handler to join a market leading organisation. As a Pension Claims Handler you will be required to work on cases about a broad range of pension complaints including advice suitability and administration. Claims Handler will posses the following attributes: - Expe...
A great opportunity has become available for a Medical Claims Handler to join a market leading organisation. As a Medical Claims Handler you will be required to work on complaints cases about a broad range of medical based , illness and personal injury claims. Claims Handler will posses the following attributes: - Experience within medical insurance - ideally 1 years+ - Experience within medical insurance claims/persona...
HomePro Group Claims Department Job Description Title: Claims Handler Department: Claims - Guildford (potentially some initial training in the City of London) Reports to General Manager / Insurers Salary range £17 000 to £28 000 Job summary Claims handling (home improvement insurance backed guarantee product) Complaints han...
A great opportunity has become available for a Medical Claims Handler to join a market leading organisation. As a Medical Claims Handler you will be required to work on complaints cases about a broad range of medical based , illness and personal injury claims. Claims Handler will posses the following attributes: - Experience within medical insurance - ideally 1 years+ - Experience within medical insurance claims/persona...
