Our client, a leading provider of life insurance and pensions require a Pensions Complaint Handler for a 3 month contract. The successful candidate will be expected to: Process any administration requests that have been received from clients, and within agreed timescales. Provide a high level of customer experience Manage the complaint life cycle through to resolution. </...
Due to relocation our Nottingham based client are looking to recruit a Complaints Handler on a 4 month Contract. Duties will be to log, investigate and respond to all complaints in a professional and timely manner in line with the Company's policies and procedures, and those of the FSA. Key Responsibilities: -Log all written customer complaints on receipt to ensure it is assigned the appropriate priority level as deter...
A respected, long established lending operation has recently released a new role within the complaint handling unit. They are currently looking for an experienced complaint handler to deal with every complaint issue arising from the services they provide. The ideal candidate will have gained complaint handling experience within banking, lending, financial services, PPI etc. If you are a skilled professional with the aptitude, s...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
Complaints Handler - Travel Industry - Portsmouth £16K Monday - Friday (office hours) Dynamite Recruitment are working with a successful and developing travel organisation seeking a resilient and customer focused candidate to concentrate on resolving complaints. The main purpose of the role is to ensure the customer receives the highest level of service throughout, problem solving and handling the complaint within a...
A new vacancy has arisen within our expanding Chelmsford office for a Customer Service Claims Handler. This is an exciting opportunity to join our expanding team. Our office is based within walking distance of Chelmsford station. The role involves investigating and acknowledging Financial Ombudsman and Chief executive complaints, handling calls from customers, suppliers and third parties; supplying accurate responses to queries...
Job Description Company & Department We are currently recruiting for Temporary staff who can commit until May 2014 for an instantly recognizable High Street Bank based by Southampton Airport. Job Title - Complaint Handler Department - You will work in the Financial Ombudsman liaison team, assessin...
Job Description Company & Department We are currently recruiting for Temporary staff who can commit until May 2014 for an instantly recognizable High Street Bank based by Southampton Airport. Job Title - Complaint Handler Department - You will work in the Financial Ombudsman liaison team, assessin...
Who we are Momenta provide quality resource, consulting expertise and people development for financial services companies in the UK. Our clients include High Street Retail Banks, Packaged Product Providers, Investment Banks, Life Assurance Companies, Investment Advisers and Professional Services Firms. Given that, we expect you to be able to demonstrate a high level of professionalism in your attitude, appearance and conduct. ...
Grovelands Resourcing is looking for Graduates interested in taking up a position with one of the UK’s top 5 Bank’s Customer Complaints Team. The Customer Complaints Team handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The complaint handler will be required to respond to complaints in writing and/or telephone T...
Our client, a major insurance company based in Kent, is looking to recruit a complaints handler on a 9 month fixed term contract to deal with a caseload of insurance related complaints from the policyholders. You will be providing full investigations of complaints and seeing these through to producing final written/verbal responses. All complaints are handled within FSA Dispute rules, particularly adhering to complaint escalation processes. <br...
Complaints Handler, Kent. c£29-32k plus excellent benefits. You will be working for a leading Financial Services Consultancy who specialises in the Pension and employee benefits market. As a Complaints Handler you will support the Complaints Manager in the handling of both complaints and related issues. You will work as part of a team and have the chance to further develop in the role within the business risk team and for ...
8 jobs matching this search were posted in the last week
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Date: 17 April
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Bristol, Avon
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£20,000 - £22,000 per annum
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100+ applications
A multi national maintenance company are seeking to recruit a call handler to deal with insurance claims. Duties: Your main responsibility will be to obtain the relevant information from the customers calling in and entering this on to the relevant systems. - Answer inbound calls from customers following up on existing claims - Deal with customer calls - Liaise with engineers, customers and management ...
This well-regarded organisation requires a Complaint Handler to join their Business Risk Team. You will have knowledge and experience of occupational pension scheme administration and ideally be familiar with Group Health and Risk arrangements. Previous complaints handling experience would be desirable but is not essential. What is critical to this role is excellent communications skills (both written and verbal) a...
Job Description New position available with large banking firm Details of the role are below - PPI Complaint Handler Monday - Friday and the hours would be 5.30pm - 10.30pm - Training would be for two weeks and would also be 3pm - 10.30pm Pay rate - £11ph Temporary - running from 10th June 2013 6 month contract. They are looking for someone to del...
Are you looking for the next step in your insurance career? Do you have a basic understanding of Personal Injury Claims? Pure Resourcing Solutions are recruiting for a Third Party Claims Handler for our client, a Claim company based in Ipswich town centre. Responsibilities Protect clients expenditure within authority levels and complexity Assign and control the claim settlement time periods within client and com...
Job Description NEW ROLE AVAILABLE FOR LARGE BANKING FIRM We have a new role availble for a large banking firm based in Northampton Please see details of jobs below - Job Role - PPI Complaint Handler Pay - £9ph Temporary running from 20/05/2013 - 20/11/13 Hours - Varied Shift Pattern, working 8 hours per day (one hour lunch unpaid). The shift patterns w...
Job Description NEW ROLE AVAILABLE FOR LARGE BANKING FIRM We have a new role availble for a large banking firm based in Northampton Please see details of jobs below - Job Role - PPI Complaint Handler Pay - £9ph Temporary running from 29/4/13 - 29/10/13 Hours - Varied Shift Pattern, working 8 hours per day (one hour lunch unpaid). The shift patterns will...
Case Handler; To investigate, assess, reach a conclusion, perform accurate calculations and provide a high standard of customer service on individual cases in line with relevant product, procedural and regulatory requirements. - The role will work on client project(s) with personal and team targets set aligned to client delivery. - The role is managed by the Team Manager. - All levels of accreditation gra...
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Date: 4 days ago
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Bristol, Avon
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£15,000 - £18,800 per annum
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5 applications
Our client, a centrally based law firm is looking to recruit 2 Case Handlers to work within their Banking and Litigation team. Initially offered as a 6 months FTC with a potential to go perm As one of the largest law firms in Bristol, and one of the top 100 in the UK, they are a young and forward thinking firm with nationally and internationally based clients. Duties Carry out the sales process efficiently, accurat...
Fantastic opportunity for a customer orientated individual to join an expanding organisation based in Peterborough. Suitable candidates must have previous experience of dealing with Customer complaints and finding effective resolutions Responsibilities include: To ensure the After Sales Team runs to maximum efficiency. To work towards the department’s capacity to effectively resolve all complaints within 48ho...
Group Customer Relations Case Manager We have a vacancy in our Group Customer Relations Department to manage, investigate and resolve third party / customer complaints. The salary is up to £24,500 plus bonus and benefits. Hours of work are 9am to 5.30pm. Responsibilities: Ensure that departmental communication is of the highest standards Ensure that the 'Treating Customers Fairly’ gu...
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Date: 2 days ago
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Eltham, London
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£19,000 - £30,000 per annum
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27 applications
Our clients is recognised as having one of the most innovative and flexible reward programmes in the financial services sector. Opportunity to participate in bonus schemes, with a huge range of discount vouchers which covers everything from childcare to shopping, wine and fashion, discounted group products such as life assurance, private medical cover and insurance options. You'll achieve and exceed individual sales performance...
Our clients is recognised as having one of the most innovative and flexible reward programmes in the financial services sector. Opportunity to participate in bonus schemes, with a huge range of discount vouchers which covers everything from childcare to shopping, wine and fashion, discounted group products such as life assurance, private medical cover and insurance options. You'll achieve and exceed individual sales performance...
