Capita are looking for an onsite Pensions case handler, who will be responsible for dealing with a high volume of customer complaints and queries. You will work as part of the complaint handling team, dealing with enquiries plan holders may have that cannot be dealt with by other departments within the business. The successful candidate will be required to deal with IFA’s and other individuals acting on behalf of plan holders, letter writin...
A respected, long established lending operation has recently released a new role within the complaint handling unit. They are currently looking for an experienced complaint handler to deal with every complaint issue arising from the services they provide. The ideal candidate will have gained complaint handling experience within banking, lending, financial services, PPI etc. If you are a skilled professional with the aptitude, s...
Our client, a leading provider of life insurance and pensions require a Pensions Complaint Handler for a 3 month contract. The successful candidate will be expected to: Process any administration requests that have been received from clients, and within agreed timescales. Provide a high level of customer experience Manage the complaint life cycle through to resolution. </...
Job Description New role available for large banking firm A new role as a PPI Complaint Handler has become available for a large banking firm based in Northampton. Duration - 3/6/2013 - 3/11/2013 The hours will be 3.30pm - 11pm and the training would be for the first two weeks 4pm - 11pm. Role Description - Investigate customer's credit card account...
Due to relocation our Nottingham based client are looking to recruit a Complaints Handler on a 4 month Contract. Duties will be to log, investigate and respond to all complaints in a professional and timely manner in line with the Company's policies and procedures, and those of the FSA. Key Responsibilities: -Log all written customer complaints on receipt to ensure it is assigned the appropriate priority level as deter...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
This is a graduate opportunity working with a bank’s Customer Complaints team. The client manages transactions conducted by banks and financial institutions and is a subsidiary of a major international bank. The role is working in a Customer Complaints Team who handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The ...
Complaint Handler (6 month Fixed Term Contract) We have opportunities available in this role in Northampton office Exceptional customer service. That's Barclays Here at Barclays, we treat our customers as individuals and adopt a case by case approach to make sure each and every one of them benefits from exceptional customer service. As a Complaint Handler, you'll p...
Complaints Handler - Travel Industry - Portsmouth £16K Monday - Friday (office hours) Dynamite Recruitment are working with a successful and developing travel organisation seeking a resilient and customer focused candidate to concentrate on resolving complaints. The main purpose of the role is to ensure the customer receives the highest level of service throughout, problem solving and handling the complaint within a...
Job Description POOLE - PPI Complaint Handler AM shift Hours: 7am - 2.30pm £10 per hour 30 hours per week Monday - Friday Start Date - 3rd June 6month contract Role Description: Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Finan...
Job Description POOLE - PPI Complaint Handler AM shift Hours: 7am - 2.30pm £10 per hour 30 hours per week Monday - Friday Start Date - 3rd June 6month contract Role Description: Deal with complaints as a result of PPI mis-selling taking into account any risks of the Bank’s reputation and ensure these are handled in accordance with the Fina...
Our client based in Swindon is looking to recruit a Complaint Handler. This position is a 3 month temporary contract. SKILLS REQUIRED: You will be computer literate, with experience of using all Microsoft packages e.g. Word, Excel, Powerpoint etc. Must have experience in letter writing You will be comfortable talking to customers via the telephone Attention to detai...
A new vacancy has arisen within our expanding Chelmsford office for a Customer Service Claims Handler. This is an exciting opportunity to join our expanding team. Our office is based within walking distance of Chelmsford station. The role involves investigating and acknowledging Financial Ombudsman and Chief executive complaints, handling calls from customers, suppliers and third parties; supplying accurate responses to queries...
11 jobs matching this search were posted in the last week
Who we are Momenta provide quality resource, consulting expertise and people development for financial services companies in the UK. Our clients include High Street Retail Banks, Packaged Product Providers, Investment Banks, Life Assurance Companies, Investment Advisers and Professional Services Firms. Given that, we expect you to be able to demonstrate a high level of professionalism in your attitude, appearance and conduct. ...
Grovelands Resourcing is looking for Graduates interested in taking up a position with one of the UK’s top 5 Bank’s Customer Complaints Team. The Customer Complaints Team handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The complaint handler will be required to respond to complaints in writing and/or telephone T...
Grovelands Resourcing is looking for Graduates interested in taking up a position with one of the UK’s top 5 Bank’s Customer Complaints Team. The Customer Complaints Team handles written and telephony complaints at the 1st stage of the complaints procedure for all Banking, Savings, ISA, including Probate, Switcher and GI related complaints. The complaint handler will be required to respond to complaints in writing and/or telephone</p...
Our client, a major insurance company based in Kent, is looking to recruit a complaints handler on a 9 month fixed term contract to deal with a caseload of insurance related complaints from the policyholders. You will be providing full investigations of complaints and seeing these through to producing final written/verbal responses. All complaints are handled within FSA Dispute rules, particularly adhering to complaint escalation processes. <br...
Complaints Handler, Kent. c£29-32k plus excellent benefits. You will be working for a leading Financial Services Consultancy who specialises in the Pension and employee benefits market. As a Complaints Handler you will support the Complaints Manager in the handling of both complaints and related issues. You will work as part of a team and have the chance to further develop in the role within the business risk team and for ...
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Date: 17 April
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Bristol, Avon
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£20,000 - £22,000 per annum
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100+ applications
A multi national maintenance company are seeking to recruit a call handler to deal with insurance claims. Duties: Your main responsibility will be to obtain the relevant information from the customers calling in and entering this on to the relevant systems. - Answer inbound calls from customers following up on existing claims - Deal with customer calls - Liaise with engineers, customers and management ...
This well-regarded organisation requires a Complaint Handler to join their Business Risk Team. You will have knowledge and experience of occupational pension scheme administration and ideally be familiar with Group Health and Risk arrangements. Previous complaints handling experience would be desirable but is not essential. What is critical to this role is excellent communications skills (both written and verbal) a...
Job Description New position available with large banking firm Details of the role are below - PPI Complaint Handler Monday - Friday and the hours would be 5.30pm - 10.30pm - Training would be for two weeks and would also be 3pm - 10.30pm Pay rate - £11ph Temporary - running from 10th June 2013 6 month contract. They are looking for someone to del...
Huntswood is a financial services outsourcing company that specialises in providing talented contract staff to the financial sector We are currently looking for complaint handlers to work on a contract with a leading financial services provider in Swindon. This contract will be paying a daily rate of £150 to £175 DOE . An ideal candidate will have: Experience withi...
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Date: 1 week ago
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Harlow, Essex
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£19,000 - £22,725 per annum
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100+ applications
Organisation Description My Client a national organisation with an office based in Harlow, have an opening for an experienced Customer Service Executive / Administrator. Job Description • Evaluate and investigate allegations of misuse and related material in compliance with the policy • Check referred applications to determine eligibility. • Work with external age...
Organisation Description Customer Service / Call Handler Altrincham £14,500 basic (£15,500 OTE including bonus) Based in Altrincham this is an exciting opportunity to join a company which prides itself on delivering excellent customer service. They specialise in helping people claim back compensation for things such ...
Organisation Description Customer Service / Call Handler Altrincham £14,500 basic (£15,500 OTE including bonus) Based in Altrincham this is an exciting opportunity to join a company which prides itself on delivering excellent customer service. They specialise in helping people claim back compensation for things such ...
