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Date: 3 May
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Deeside, Clwyd
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£16,000 - £19,000 per annum
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18 applications
A prestigious organisation is offering an exciting opportunity for an experienced Financial Services Collections specialist to join their established and friendly team. Initially the position will be based in Liverpool City , however the organisation will be moving to new premises in Deeside. You will quickly be given the responsibility for your own portfolio of accounts. An immediate start is on offer therefore c...
We have a number of exciting opportunities for experienced Mortgage Arrears and Litigation Specialists. You will be required to deliver workout solutions to customers experiencing payment difficulties and to manage the delivery of the litigation process via liaison with appointed solicitors. Responsibilities for the role of Mortgage Arrears and Litigation Specialist Daily interaction with customers, gath...
The Debt Collections Specialist will be responsible for collecting debt from individuals over the telephone. To apply for this role you must have a proven track record in a debt recovery role. Where specific UK qualifications are required we will take into account overseas equivalents. A successful medium sized business in Nottingham city centre seeks a Debt Collections Specia...
Organisation Description A position has become available for a collections officer to join the consumer loan division at a well established specialist lender company. The company is an established specialist lender, loan servicer and acquirer of a range of assets. A FTSE250 company with a market capitalisation of circa £500 million, they are an Investor in People, and employ over 700 people mainly based at ...
Job Description Our client in the aviation sector is seeking to recruit an experienced Billings/AR Specialist to join their Sales ledger division on a temp to possible perm basis. You will have at least 3 years plus in a Billings environment and have knowledge of accounts receivables/credit control although there will be no collections involved. You will be responsible for the billings process f...
This professional media organisation has an exciting opportunity for an enthusiastic Institutional Marketing Specialist who will be responsible for marketing their range of leading journals and online platforms to the global library and academic market. With proven marketing experience in an STM publishing environment, you will have the ability to successfully create and deliver international marketing strategies utilizing the full ra...
I am looking for a Contact Centre specialist with a passion and previous experience driving Customer Experience and implementing improvements to ensure quality of service is received at all levels. About the Role: The main purpose of this role is responsibility for the user experience, from the contact centre and the website. Working closely with other areas of the business including the Customer Support teams to ensure th...
I am looking for a Contact Centre specialist with a passion for driving change and implementing improvements to ensure quality and compliance levels are achieved throughout a sales operation. About the Role: The main purpose of this role is responsibility for the achievement of Branch compliance for a designated group of branches. You will meet and exceed defined business objectives in the Region covering the following key ...
URGENT FREIGHT SPECIALIST - FREIGHT FORWARDING, EXPRESS, SAMEDAY, AOG Offering a salary of £18000 to £24000 and an Immediate Start Available Our Client is a Time Sensitive Freight organisation and they are responsible for the movement of freight through out the UK and globally. Whether Express Freight, AOG, JIT, Time sensitive, etc they’re able to offer their clients a range of transport modes from Hand...
Organisation Description We are looking for high performing, results focused individuals who are very effective in using positive and persuasive conversation over the telephone to build relationships with customers, while achieving individual and business targets. This role is based within a large financial businesses call centre in Northampton Job Description ...
Job Description A new temporary role has become available as a Senior Collections Advisor for a large banking organisaion based in Thornaby on Tees, Stockton. Duration: 03/06/13 - 29/11/13 Rate of pay per hour: £7.50 The successful candidate will need to be flexible and will be required to work on a shift pattern of 35 hours per week Monday - Saturday 8am - 7pm Monday - Friday 9am - 1p...
Job Description A new temporary role has become available as a Senior Collections Advisor for a large banking organisaion based in Thornaby on Tees, Stockton. Duration: 03/06/13 - 29/11/13 Rate of pay per hour: £7.50 The successful candidate will need to be flexible and will be required to work on a shift pattern of 35 hours per week Monday - Saturday 8am - 7pm Monday - Friday 9am - 1p...
You will manage and lead the day to day activities of the helpdesk teams; ensuring performance levels are maintained to meet SLA's. Provide an interface to customers on all aspects of customer service, liaising internally to agree and improve business processes where possible. About the Role: Manage resources ensuring that minimum levels of performance are consistently achieved To analyse queries received through the ...
27 jobs matching this search were posted in the last week
Company Information: Large Financial Services organisation requires an experienced Change specialist who has specific experience of managing change and continuous improvement within a highly regulated contact centre environment About the Role: To own the entire change agenda for the Customer Sales &Service (CS&S) department, ensuring that change activities are deployed in a cohesive manner to ensure that colleagues can ...
We are seeking an exceptionally well rounded Head of Operations for this highly demanding customer focussed environment. You will have overall responsibility for driving performance of all the Team Managers and Agents within this people orientated customer driven environment. About the Role: To inspire, lead the Customer Service Team Managers and their teams in order to achieve and improve set company objectives. T...
A Multi Lingual Team Leader is required to join this Global Organisation. This business is looking for a customer focussed people person who speaks at least 2 languages. Start Date: June 2013 About the Role: To manage a team of 10-25 Customer Service Advisors in a call centre environment. To ensure that your team are adhering to agreed internal KPIs and SLAs. Provide support in line with what the busi...
This is an excellent opportunity for a successful Senior Contact Centre Manager to join an operation in which there is going to be considerable growth over the next 12 months. You will have the opportunity to take charge of this project and drive is forward successfully. About the Role: You will successfully manage, coach and develop Team Leaders to ensure their advisors achieve KPI targets for sales and customer service <br ...
We are seeking an influential & engaging coach who has a natural passion for developing individuals resulting in excellent customer experience. You'll have experience of coaching techniques, quality measures and ability to build relationships across all levels. About the Role: . Create and maintain an on-going relationship with all Team Leaders to ensure continuous improvements in their performance. Identify de...
My client, a global consultancy firm, with gorgeous offices in the West End, seeks a Billing Specialist as part of a global team providing the billing services for the whole of the EMEA region, approx 200 consulting staff. This is a newly created, stand alone role, where the candidate will have sole responsibility for setting up and managing the billings, reporting into the US team who head up the global function. Daily Responsibi...
Institutional Marketing Manager, London My client has an exciting opportunity for an enthusiastic Institutional Marketing Specialist who will be responsible for marketing our range of leading academic journals and online platforms to the global library as well as the health and academic market. With proven marketing experience in an STM publishing environment, you will have the ability to successfully create and deliver in...
We are looking for someone who has previously worked in an Account Management position with extensive experience in Business Development with new and existing partners. The position will require both an exceptional ability to build relationships and strategically develop business by implementing existing products and new channels in the business. About the Role: This position will be responsible for the on-going long term relat...
A fantastic opportunity has arisen within an established and growing business for someone who has exceptional Quality skills and experience with delivering improvements in line with business customer experience objectives. About the Role: Monitor, analyse and Understand customer feedback, producing detailed MI to allow the company to learn and adapt their processes. Analyse and make recommendations to improve customer j...
This role reports to the Call Quality Team Leader and you will undertake the task of building, maintaining and analysing queries within Speech Analytics About the Role: Building and developing new queries within Speech Analytics (Nexidia).. Providing regular Management Information. Ensuring that Speech business processes are adhered to. Maintaining and developing new reporting within Speech to assist in m...
This is an outstanding opportunity for a strategically minded Contact Centre Manager to join this well established and fast growing outsourcer. The successful candidate will manage the Contact Centre Operations and be responsible for the strategic management of key client contracts. About the Role: This role will report into the Vice President and you will 'manage upwards' to ensure that the client is at the core of all strat...
We are seeking an Operations Manager with extensive Customer Service experience to work for a very reputable, expanding business based in the North East. You'll have proven leadership skills with the ability to drive performance through others. This would be a great opportunity for someone who is seeking a fresh, dynamic position and an opportunity to add value. About the Role: Day to day management of the Operational Team (T...
