Client Support Co-ordinator

An exciting new opportunity has arisen to work within a very friendly team as a Client Support Co-ordinator for a leading global company based in Coventry.

The successful candidate will be a confident, friendly and customer focussed individual with the ability to multi task and prioritise workloads.

Responsibilities:

• Attend and contribute to team meetings
• Accurately manage customer information and update internal systems
• Ability to build strong relationships with existing clients and arrange visits accordingly
• Liaise with assessors, colleagues and clients at all levels
• Resolve client issues with internal departments and assessors
• Cross train other members of the team
•  Identify  and highlight any potential new business
• Support account managers as well as managing your own list of accounts

Person Specification:

• Excellent customer service skills ideally with a background of working with business customers.
• Professional and friendly telephone manner
• PC literate with proficiency in MS Office

Salary and Hours:

• 35 hours per week.  Candidates will be expected to work shifts 8am-4pm, 9am-5pm and 10am-6pm with a half day on a Friday. 

IMPORTANT

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy