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Client Support advisor
- Swindon, South West England
- £15,072 - £16,000 per annum, OTE
- 19 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21181577
Organisation Description
Job Description
We are seeking individuals to provide:
- Proactive, positive, enthusiastic communications to clients
- Excellent service to our clients by the upselling and cross-selling of services
- To be responsible for specific processes within the client support team ensuring standards are maintained
- Support to the organisation strategic objectives and values
- Always work towards business improvement and development and contribute ways to increase future sales make improvements to current processes
Person Specification
To be a considered candidate you must be:
- Experienced in sales or a similar environment
- Client focused
- Comfortable in calling exsisting clients to establish further sales opportunities
- Able to maintain a high level of confidentiality and integrity at all times
- Excellent at communicating – both written and verbal
- A strong, efficient administrator
- Able to make decisions at required level and understand the business impact
- A pro-active and positive “can-do” person
- Able to work flexibly and in an environment of change
- Able to work with a high level of accuracy
- Highly organised and able to prioritise effectively and appropriately
- A Methodical and consistent candidate with a positive approach to working activities
- Naturally assertive and have a confident disposition
- A self motivated team player and able to work independently
- Competent in Microsoft Outlook, Excel, Database and Word and able to use bespoke databases
Reed Specialist Recruitment Limited is an employment agency and employment business
Our Swindon based client are looking for a proactive client support advisor to join their team due to expansion. This role supports a client base of approximately 2500 and plays a crucial part in client retention and generation of new business. You will need to be proactive in recognising ways to increase business and generate leads for the future.
Job Description
We are seeking individuals to provide:
- Proactive, positive, enthusiastic communications to clients
- Excellent service to our clients by the upselling and cross-selling of services
- To be responsible for specific processes within the client support team ensuring standards are maintained
- Support to the organisation strategic objectives and values
- Always work towards business improvement and development and contribute ways to increase future sales make improvements to current processes
Person Specification
To be a considered candidate you must be:
- Experienced in sales or a similar environment
- Client focused
- Comfortable in calling exsisting clients to establish further sales opportunities
- Able to maintain a high level of confidentiality and integrity at all times
- Excellent at communicating – both written and verbal
- A strong, efficient administrator
- Able to make decisions at required level and understand the business impact
- A pro-active and positive “can-do” person
- Able to work flexibly and in an environment of change
- Able to work with a high level of accuracy
- Highly organised and able to prioritise effectively and appropriately
- A Methodical and consistent candidate with a positive approach to working activities
- Naturally assertive and have a confident disposition
- A self motivated team player and able to work independently
- Competent in Microsoft Outlook, Excel, Database and Word and able to use bespoke databases
Reed Specialist Recruitment Limited is an employment agency and employment business
