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Client Services Administrator

  • Belfast, Belfast
  • £18,000 per annum
  • 24 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 23004425
Organisation Description

A leading Financial Services company based in Belfast City Centre is looking to recruit a Client Services Administrator to join their Commercial Asset Finance division.

Job Description

Your duties will include:

• To provide full sales and administrative support to customers, introducers, suppliers and colleagues.
• Help to build and maintain effective working relationships with introducers via regular contact and account management.
• Answering, handling or transferring telephone calls and scanning and dispatching incoming documentation.
• Aiming at effective and efficient communication and information provision as a basis for customer satisfaction.
• Preparing contracts and corresponding documents and liaising with other operations staff to ensure all procedures and processes are adhered to.
• Ensure that all operational tasks including settlement quotes, terminations, reschedules and notations are completed in a timely manner.
• General liaison with other departments to ensure effective processing and handling of proposals and new business transactions including post activation activity and on site storage.
• Meet challenging departmental objectives and provide timely deliverables.
• Provide high level of customer service & support to both external
• customers & key staff at all levels of the organisation.
• Accurate execution of new business processing within guidelines.

Person Specification

• Good Microsoft skills including Excel, Word and Outlook.
• Computer literate and have the ability to grasp several in-house systems.
• Good literacy and numeracy skills.
• Excellent communication skills - both written and verbal.
• Ability to detail issues in writing, in a clear, accurate and concise manner.
• Have a good telephone manner.
• The ability to manage varied workloads.

Salary -£18k plus benefits.

Reed Specialist Recruitment Limited is an employment agency and employment business
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