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CLIENT RELATIONSHIP MANAGER
- Caterham, Surrey
- £20,000 - £30,000 per annum
- 6 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21132044
Organisation Description
Company based in Caterham are looking for a Client Relationship Manager to join their team.
Job Description
As the Client Relationship Manager you will be in charge of maintaining the relationship with the clients.
*Maintain an informal but professional relationship with clients
*Take client briefs
*Compile project proposals
*Brief the creative team
*Keep in line with ISO procedures and using the Paprika system manage job file content
*Produce job estimates
*Arrange meetings to present the brief and estimated costs to the client
*Manage projects
*Inform the client at every stage of a project and ensure they are happy with progress
*Ensure scheduled delivery of projects
*Instigate invoicing procedure
*Where necessary assist accounts team by following up outstanding payments
Person Specification
To fulfil these duties the Client Relationship Manager will ideally be able to demonstrate or be working to achieve the following competencies:
*Making and maintaining client relationships
*Taking and recording verbal briefs from clients
*Advising clients on how to expand original brief
*Briefing staff, both verbally and in writing
*Understanding different graphic packages
*Appreciating design and typographical detail
*Accuracy when proof reading copy
*Diplomacy when chasing outstanding client information and addressing perceived issues
*Understanding clients’ businesses and industries, including relevant terminology
*Knowledge of print and production terms and timescales
*An understanding of Prince2 methodology
*Project manage, unsupervised, client projects
*Prioritise activities and maintain project schedules and budgets
*Accuracy
*Understanding of Mac based systems
* Produce job estimates
*Management of client liaison both at meetings and remotely
*Production of meeting reports
*Social and networking skills
*Produce updates of reports for Client Relationship or senior Director
*Support of Client Relationship activities as request
*Hold current driving licence and work related car insurance
Reed Specialist Recruitment Limited is an employment agency and employment business
Company based in Caterham are looking for a Client Relationship Manager to join their team.
Job Description
As the Client Relationship Manager you will be in charge of maintaining the relationship with the clients.
*Maintain an informal but professional relationship with clients
*Take client briefs
*Compile project proposals
*Brief the creative team
*Keep in line with ISO procedures and using the Paprika system manage job file content
*Produce job estimates
*Arrange meetings to present the brief and estimated costs to the client
*Manage projects
*Inform the client at every stage of a project and ensure they are happy with progress
*Ensure scheduled delivery of projects
*Instigate invoicing procedure
*Where necessary assist accounts team by following up outstanding payments
Person Specification
To fulfil these duties the Client Relationship Manager will ideally be able to demonstrate or be working to achieve the following competencies:
*Making and maintaining client relationships
*Taking and recording verbal briefs from clients
*Advising clients on how to expand original brief
*Briefing staff, both verbally and in writing
*Understanding different graphic packages
*Appreciating design and typographical detail
*Accuracy when proof reading copy
*Diplomacy when chasing outstanding client information and addressing perceived issues
*Understanding clients’ businesses and industries, including relevant terminology
*Knowledge of print and production terms and timescales
*An understanding of Prince2 methodology
*Project manage, unsupervised, client projects
*Prioritise activities and maintain project schedules and budgets
*Accuracy
*Understanding of Mac based systems
* Produce job estimates
*Management of client liaison both at meetings and remotely
*Production of meeting reports
*Social and networking skills
*Produce updates of reports for Client Relationship or senior Director
*Support of Client Relationship activities as request
*Hold current driving licence and work related car insurance
Reed Specialist Recruitment Limited is an employment agency and employment business
