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BUSINESS SUPPORT MANAGER

  • Job type: Permanent, full-time
  • Date:
  • Reference: 21170900

BUSINESS SUPPORT MANAGER - PERMANENT POSITIONS 

SALARY - £(20000) DEPENDING UPON MANAGERIAL EXPERIENCE 

As a result of continued success and growth our prestigious Client are looking to appoint a new Business Support Manager to work in their Head Office in West Lothian. Our Client, who is a leading property maintenance organisation, has a very strong presence in the retail, leisure, care and commercial sectors. 

To be considered for this role, applicants must have a demonstrable track record in Customer service and demonstrate an awareness of Business to Business service positions. Applicants must have previous experience of developing teams and working within a fast paced business driven environment. 

Responsibilities will include directly managing a team of Business Support Executives, training  and mentoring of new and current team members, and ensuring all KPI targets are met, daily, weekly and monthly both for yourself which will be set by the National Account Manager and the KPi’s you will set your team. 

Key responsibilities will also include Weekly client reporting, monthly client invoicing time lines, weekly management reporting to the National Account Manager. Weekly client invoice submission to the Finance Assistant and monthly staff analysis reports and one to one’s with your team. 

Applicants that have current or past experience of working in a building/ property maintenance sector would be highly beneficial.

Job Reference:   SVS/BSM

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