Business Development Executive

Job Description:

Business Development Executive

Main Purpose of Job:

To use telephone and e-mail systems to contact key Company prospects and to arrange sales and presentation meetings for Company local Account Managers.

Main Responsibilities:

Telephoning, mailing and E-Mailing pre-identified customer prospects to set appointments for account managers or directly sell into a software solution (depending on volume)

• Responsible for making an average of 30 'contact made’ telephone calls per day to pre-agreed prospects, locating the decision maker within the organisation. To reach this we think the telemarketing executive needs approximately 70 calls a day
• When required, to endeavour to source leads within specified market sectors
• To generate an average of 3 relevant and qualified meetings per day per Account Manager from telephone calls, mailing and e-mailing activity
• If the volume is not sufficient sell into the TNT’t software solution
• To represent the Company in a professional and businesslike manner

Keeping Records of Prospect Communications on Goldmine

• Ensure that all client communication is accurately recorded on the designated software package
• To regularly 'clean’ files to ensure all information is up to date and relevant
• To regularly ensure contact details are correct

Updating Competitive Activity File

• To be aware of all competitive activity within the market and record in the appropriate manner
• Where necessary, to advise local Account Managers, Campaign Manager and Regional Sales Manager of any threat to the Company brand from competitor activity
• To assist the Campaign Manager in pre-empting any threat to the Company by issuing strategic marketing communications

Liaising with Company sales personnel in order to identify and agree customer prospects

• To work closely with the Campaign Manager and local Account Managers in order to identify key sectors for targeting
• To be aware of the decision making process within an organisation and target clients accordingly
• To be aware of constraints on Account Managers’ time and location and ensure meetings are suitably arranged

Key skills (Interpersonal):

• Self-starter with excellent prioritisation and time management skills. Able to work with minimal supervision after agreeing objectives with line manager
• Flexible and adaptable
• Team Player - Able to work effectively as a member of a team
• Ability to deal with colleagues in a professional, friendly and helpful manner
• Ability to communicate information clearly and effectively, especially verbally when using the telephone
• Numerate and literate

Key skills (Technical):
Essential

• A proven track record in telephone sales
• Previous experience with dealing with customers over the phone
• A methodical approach to keeping electronic records

Desirable

• Experience in a sales or business service environment is an advantage, especially in direct marketing services

Qualifications (General qualifications & Professional):
Essential

• Five or more GSCE/O-Levels would be expected. Good grasp of oral and written English is required and good level of mathematical ability