Business Analyst - Vehicle Management x2

Role Summary
The business analyst is responsible for helping to maintain the product appeal for their area of the product. This is achieved by working with the Product Manager to assess changing market needs and customer enhancement requests, translating the most strategic into product functionality.

The other key aspect of the role is product communication. This includes marketing the features and benefits of the product area to internal and external audiences to enforce the product’s position as the leading DMS product.

Main Duties and Responsibilities
To maintain a thorough understanding of the current Dealer Management System products in the area of Vehicle Management, and maintain requirement definitions for any new development, either long or short term
Review enhancement requests in the Vehicle Management area and respond to them in terms of queries and eventual acceptance or rejection
Validate the functionality of new and enhanced software provided by the development department
Assist in the delivery of integration projects such as Business Intelligence, Digital Marketing & their client’s Exchange
Develop the data for Vehicles in the Product Marketing evaluation system enabling scenarios to illustrate best practice and competitive advantage
Assist in the development of release notes and other documentation for new and enhanced software to agreed standards and time scales
Prepare and deliver on-line training for sales & marketing, plus implementation & support on product benefits & return on investment
Assist in hand-over training of new releases to support analysts and implementation consultants designated for acceptance testing
Assist in the training and implementation in either new market pilots or pilot versions of new software including attendance at customer sites in the UK and abroad
Attend any pre and post-sales customer and/or franchise meetings that may be necessary
Ensure that all policies and processes (e.g. PDLC) that impact product marketing are adhered to
Ensure that all documentation development is secured on a daily basis and backed-up to an off-line media regularly (minimum once per week)

Job Function Competencies

1.  Managing Enhancement Requests
Develop clearly structured functional requirements documentation for each accepted enhancement request so that this can be used by R&D for development and testing

2.  Market and Product Understanding
Maintain a good understanding of the business and process requirements of the retail and wholesale automotive industry for which we provide IT solutions
Maintain a thorough knowledge of the product functionality of the application area of the product that you are responsible for

3.  Project Management
Proper utilisation of the SPACE project management system in order to manage collections of enhancements requests to an agreed deliverable

4.  Product Communication
The production of clear and concise product marketing materials for internal and external audiences that make clear the features and benefits to our customers of using our products

Experience and/or Qualifications Required:
A working knowledge of the retail and wholesale automotive distribution process, especially in the area of vehicle management
A full understanding of current MS applications such as Word, Excel, PowerPoint etc.)
A good understanding of current and future operating systems (UNIX, MS Windows etc.)
A good understanding of current and future application development tools (KCML etc.)
An appreciation of the techniques used to market products and services
Experience in either a sales or marketing related role would be advantageous

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates.  If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion"